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a group of people working together in structured and coordinated fashion to achieve a set of goals
process of planning, organizing, leading and controlling an organization's resources to achieve its goals
relatively small group of senior executives who manage the overall organization (president, vice president, CEO)
relatively larger group of managers responsible for implementing the policies and plans developed by top managers and for supervising and coordinating acitivities of lower level managers
management process of determining what an organization needs to do and how best to get it done
set of processes used to get members of the organization to work together to further the interests of the organization
skills necessary to accomplish or understand specific kind of work being done in an organization
ability to communicate with, understand and motivate both individuals and groups
manager's ability to effectively convey ideas and define problems and opportunities and to then select appropriate course of action to solve problems and capitalize opportunities
classical management perspective
consists of 2 distinct branches-scientific management & administrative management
human relations movement
argued that workers respond primarily to the social context of the workplace
assumes that workers are basically lazy, error-prone, and extrinsically motivated by money and, thus, should be directed from above
Assumes that, given challenge and freedom, workers are motivated to achieve self-esteem and to demonstrate their competence and creativity
A discipline in which mathematical methods are applied to management problems in pursuit of optimal solutions that cannot readily be obtained by common sense.
concerned with helping the organization more efficiently produce its products or services
the interaction of two or more agents or forces so that their combined effect is greater than the sum of their individual effects
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