consumer rights and responsibilities


Terms in this set (...)

consumer bill of rights
declared by president john f kennedy on march 15, 1962. included four basic consumer rights:
-safety, information, choice among goods and services at competitive prices, and a fair hearing by governments in the formulation of consumer policy.
right to safety
is the right to be protected from goods and services dangerous to consumers' health and/or life
right to information
gives consumers the right to: -be given facts and information aiding in an informed decision
- be protected from false or misleading advertising and/or labeling
right to choose
provides consumers with the right to choose products with competitive pricing and quality; ensures goods and services are offered in many different brands, sizes, shapes, colors and prices
right to representation
gives consumers the right to express their needs and interests in government legislation; provides them with a voice in obtaining the best value for their money
right to basic needs
gives consumers the right to goods and services ensuring survival
right to redress
gives consumers the right to be compensated for misrepresentation and unsatisfactory goods or services and get what they pay for
right to consumer education
gives consumers the right to be educated with necessary skills and knowledge
right to a healthy environment
gives consumers the right to live in a non-threatening or non-dangerous environment, expect government protection of our forests, water sources, wildlife and other limited resources, and expect businesses to eliminate as much waste and pollution as possible