57 terms

Bozeman T&D 8

Digital Collaboration
Use of technology to enhance and extend employees' abilities to work together regardless of their geographic proximity
Synchronous Communication
Trainers, experts, and learners interact with each other live and in real time the same way they would in face-to-face classroom instruction
Asynchronous Communication
Persons are not online and cannot communicate with each other without a time delay, but learners can still access info resources when they desire them
Web 2.0
user-created social networking features on the internet
Multimedia Training
Combines audiovisual training methods with computer-based training
Computer-based Training
uses a laser to read text, graphics, audio, and video off an aluminum disk
Laser Disk
uses a laser to provide high-quality video and sound; can be sued alone or as part of a computer-based instruction delivery system
Interactive Video
combines the advantages of video and computer-based instruction; instruction provided one-on-one via a monitor connected to an input device. Trainees use input device to interact with monitor.
method for sending and receiving communications quickly and inexpensively, and a way to locate and gather resources such as software and reports
user-friendly service on the internet providing browser software that enables one to explore the web
Online learning/E-Learning
instruction and delivery of training by computer online through the internet or the web, includes web-based training, distance learning and virtual classrooms; may involve CD-ROM
Internet/Web-based Training
Training that is delivered on public or private computer networks and displayed by a web browser
intranet-based training
training that uses the company's own computer network
Directly translating an instructor-led face-to-face training program to an online format
learner control
ability of trainees to actively learn through self-pacing, exercises, exploring links to other material, and conversations with other trainees and experts
number of bytes and bits that can travel between computers per second
additional software that needs to be loaded on the computer to listen to sound or watch video; licensing fees can be expensive
link that allows a trainee to access other web sites that include printed material as well as communications links to experts, trainers, and other learners
learning portal
Web sites or online learning centers that, via e-commerce transactions, provide access to training courses, services, and online learning communities from many sources
blended learning
Combines online learning, face-to-face instruction, and other methods for distributing learning content and instruction
Computer depictions of humans that are used as imaginary coaches, co-workers, and customers in simulations
virtual reality
computer-based technology that provides trainees with a 3D learning experience
perception of actually being in a particular environment; influenced by the amount of sensory information available to trainee, control over sensors in the environment, and ability to modify environment
Second Life
computer-based, simulated online virtual world that includes a 3D representation of the real world and a place to host learning programs or experiences
Intelligent Tutoring Systems
Instructional systems that use artificial intelligence
distance learning
Used by geographically dispersed companies to provide information about new products, policies, or procedures as well as deliver skills training and expert lectures to field locations; features 2 way communication and currently involves teleconferencing and CBT
synchronous exchange of audio, video, and/or text between 2+ individuals or groups at two or more locations
interactive distance learning
latest generation of distance learning, which uses satellite technology to broadcast programs to different locations and allows trainees to respond to questions posed during the training program using a keypad
classroom instruction that is provided online through live broadcasts
expert systems
Technology (usually software) that organizes and applies the knowledge of human experts to specific problems; has 3 elements
groupware (electronic meeting software)
special type of software application that enables multiple users to track, share, and organize information and to work on the same document simultaneously
electronic performance support system
Electronic infrastructure that captures, stores, and distributes individual and corporate knowledge assets throughout an organization to enable individuals to achieve required levels of performance in the fastest possible time and with a minimum of support from other people
Electronic Performance support system
Intelligent Tutoring Systems
interactive voice technology
uses a conventional personal computer to create an automated phone response system; esp useful for benefits administration
Scanning documents, storing them electronically and retrieving them; saves space and easy access
authoring tools
used to create presentations, surveys, quizzes, animations, and graphics and to provide sound, video, and text for online learning
learning management system
technology platform that can be used to automate the administration, development, and delivery of all of a company's training programs
learning management system
human capital management
integrates training with all aspects of the human resource function to determine how training dollars are spent and how training expenses translate into business dollars for the company
Computer-based Training
interactive training experience in which the computer provides the learning stimulus, the trainee must respond, and the computer analyzes the responses and provides feedback to the trainee
Characteristic of Online Learning
involves electronic networks that enable info and instruction to be delivered, shared, and updated instantly
Characteristic of Online Learning
Learning delivered to trainee using computers with internet technology
Characteristic of Online Learning
Focuses on learning solutions that go beyond traditional training by including the delivery of information and tools that improve performance
ITS Tutoring environment
structured attempt to increase trainee understanding of a content domain
ITS Coaching environment
provides trainees with flexibility to practice skills in artificial environments
ITS Empowering environment
Student's ability to freely explore the content of the training program
1/5 Component for ITS
User Interface
1/5 Component for ITS
Domain expert
1/5 Component for ITS
Trainee Model
1/5 Component for ITS
Training session manager
1/5 Component for ITS
Trainee Scenario Generator
1/3 Expert Systems element
Knowledge base that contains facts, figures, and rules about specific subject
1/3 Expert Systems element
decision-making capability that, imitating an expert's reasoning ability, draws conclusions from those facts and figures to solve problems and answer questions
1/3 Expert Systems element
User interface that gathers and gives information to the person using the system
parts of typical EPSS
(1) assistant (2) librarian (3) teacher (4) advisor