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Terms in this set (35)
The process by which you learn culture.
Modification of one's culture by borrowing and adapting traits from another.
Process by which a minority takes on the traits of the dominant group and is eventually accepted as a part of the dominant group.
Process by which you think your culture is the best.
What you cannot see.
Cultral Competency Model was created by...
Strategy #1: Competency
Awareness, Knowledge, Skills, Encounters.
Cultral awarness and cultural sensitivity.
A process for effectively working within the cultural context of an individual or a community from a diverse cultural or ethnic background.
History and belief systems and values and behaviors.
Behaviors and ongoing process.
Exposure and successful experiences.
Communication Patterns (Norton).
Speaks frequently and controls the conversation.
Very expressive and often exaggerates and embellishes.
Argumentative and often hostile.
Energetic and expressive gestures and use of facial expressions.
States ideas and feelings in an indelible fashion.
Calm, comfortable, and seldom nervous around others.
Good listener and offers verbal and nonverbal encouragement.
Discloses personal information and offers verbal and nonverbal encouragement.
Offers positive feedback and encouragement.
Four Layers of Diversity
Personality, Internal Dimensions, External Dimensions, and Organizational Dimensions.
Age, Gender, Sexual Orientation, Physical Ability, Ethnicity, and Race.
Income, Religion, Appearance, and Personal Habits.
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Deafness and Hearing Loss
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