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Chapter 8 Human Resources, Culture, and Diversity

STUDY
PLAY
workforce
made up of all the people 16 yrs and older who are employed or looking for a job
downsizing
planned reduction in the number of employees needed in a firm in order to reduce costs and make the business more efficient
outsourcing
removes work from one company and sends it to another company that can complete it at a lower cost
job analysis
specific study of a job to identify in detail the job duties and skill requirements
compensation
amount of money paid to an employee for work performed
salary and wages
direct payment of money to an employee for work completed
benefits
compensation in other forms other then direct payment; examples: insurance, vacations, etc
incentive systems
connect the amount of compensation to the quality or quantity of an employee's performance
promotion
advancement of an employee to a position with greater responsibility
transfer
assignment of an employee to another job in the company with a similar level of responsibility
termination
ends the employment relationship between a company and an employee
organizational culture
environment in which people work, made up of the atmosphere, behaviors, beliefs, and relationships
work environment
physical conditions and psychological atmosphere in which employees work
labor union
organized group of employees who negotiate with employers about issues such as wages and working conditions
glass ceiling
artificial limit placed on minority groups moving into positions of authority and decision making
diversity
the comprehension inclusion of people with differences in personal characteristics and attributes