Intro to business chapter 6

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Terms in this set (...)

Job specialization is defined as_____.
-the process of jobs being grouped into logical units.
-the process of identifying specific jobs that need to be done.
-the process of creating departments according to a group's functions.
-a separate company unit responsible for its own costs and profits.
the process of identifying specific jobs that need to be done
Functional departmentalization is used to_____
-divide an organization according to the process used to create a good or service.
-divide an organization according to the specific product being created.
-divide an organization into departments that offer products to identifiable customer groups.
-divide an organization based on a groups activities
divide an organization based on a groups activities
Types of departmentalization include all of the following except which one?
-customer departmentalization
-cultural departmentalization
-multiple forms of departmentalization
-geographic departmentalization
cultural departmentalization
In which structure does relationships between group functions and activities determine authority?
-divisional
-matrix
-functional
-international
functional
Two of the main factors playing a part in determining organization structure are______
-the organization's strategy and its competition
-the mission and hierarchy
-the organization's mission and strategy.
-the organization's managers and product.
The organization's mission and strategy
Building blocks of organizational structure include all the following, except which one?
-accountability.
-departmentalization
-establishing a decision-making hierarchy.
-specialization
Accountability
A key activity in developing an organizational structure is specialization this activity involves determining____.
-pay grades
-the benefits package.
-training requirements.
-who will do what.
Who will do what
A company may decide to centralize decision making to______.
-maintain standardization
-tightly control spending
-instill the proper work ethic.
-cope with unpredictable events.
maintain standardization
To successfully use entrepreneurship to encourage creativity and organization the organization must find people to fill all the following roles except which one?
-financial manager
-sponsor
-product champion
-inventor
financial manager
Basic forms of organizational structure include all the following, except
-learning
-matrix
-functional
-divisional
learning
How can a company create a small business environment within a large bureaucratic structure?
-with suggestion boxes.
-by using teams.
-By encouraging innovation and flexibility.
-by recruiting former businessmen from small organizations.
By encouraging innovation and flexibility
When a company organizes around a divisional structure it typically resembles____.
-an integrated company.
-a nonprofit
-free-standing business units.
-a boundary less organization.
free standing business units
An informal communication network that can permeate an entire organization is known as________.
-a grapevine
-a work team
-a flat organization
-a span of control
a grapevine
The united states army is an example of which type of organization?
-tall
-flat
-straight
-decentralized
Tall
Advantages of job specialization include all of the following, except
-it is easier to replace people who leave the organization.
-specialized jobs are learned more easily.
-jobs are narrowly defined.
-specialized jobs can be performed more efficiently.
jobs are narrowly defined
Managers know that the industry they are in is highly dynamic and ever chugging. Decision in this industry need to be made quickly and change can come often. What type of organization should managers have?
-sector
-centralized
-matrix
-decentralized
Decentralized
The informal organization consists of
-those organizations that are divided according to the area of the country that is served.
-groups of people that decide to interact among themselves. Their impact on the organization may be positive,negative,or irrelevant
-departments directly linked to the production and sales of a specific product.
- Everyday social interactions amoung employees that transcend formal jobs and job interrelationships
Everyday social interactions amoung employees that transcend formal jobs and job interrelationships
What does an organizational structure detail?
- jobs to be performed and how they relate to one another.
-corporate hierarchy.
-goals and strategies of the organization
-geographical positioning
jobs to be performed and how they relate to one another
The process of delegation includes all the following steps, except which one?
-forming a work team.
-assigning responsibility.
-creating accountability.
-granting authority.
forming a work team
A company unit responsible for its own costs and profits is referred to as______
-departmentalization
-specialization
-a profit center
-a centralized organization
a profit center
A top level manager who approves of an supports a project in the intrapreneurial process is known as
-a sponsor
-a project champion
-a commander
-an inventor
a sponsor
The type of authority that flows up and down the chain of command is_____
-line authority
-team authority
-committee authority
-staff authority
line authority
An organization chart is used to_____.
-identifying specific jobs that need to be done.
-determine how people performing certain tasks can be grouped together.
-serve as a directory for new employees.
-clarify structure.
clarify structure
Which of the following best describes an organization that is structured around separate products and has full profit responsibility?
-Divisional
-Matrix
-Functional
-International
divisional
Popular new forms of organizational structure include all the following, Except which one?
-learning organization
-matrix organization
-team organization
-virtual organization
Matrix organization