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guidelines used in making consistent decisions


specific expectations about how people should act


used in the phrase 'to your credit' in order to indicate an achievement deserving praise

line organization

the organizational structure of activities contributing directly to the organization's output


a strong rod or stick with a specialized utilitarian purpose

line and staff organization

When diagramming a business that has a staff

job description

description of the responsibilities associated with a given job

job specification

Spells out qualifications necessary for an incumbent to be able to perform a job.

piece rate

rewarding employees for the number of items they produce.


any new member or supporter (as in the armed forces)


the state of being in good working order and ready for operation

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