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11 terms

chapter 17

STUDY
PLAY
policies
guidelines used in making consistent decisions
rules
specific expectations about how people should act
credit
used in the phrase 'to your credit' in order to indicate an achievement deserving praise
line organization
the organizational structure of activities contributing directly to the organization's output
staff
a strong rod or stick with a specialized utilitarian purpose
line and staff organization
When diagramming a business that has a staff
job description
description of the responsibilities associated with a given job
job specification
Spells out qualifications necessary for an incumbent to be able to perform a job.
piece rate
rewarding employees for the number of items they produce.
recruit
any new member or supporter (as in the armed forces)
commission
the state of being in good working order and ready for operation