IT Essential v4.1 Final Exam 11-16

A network administrator had been informed about a problem with the network printer. What is the most reliable way to prevent print jobs from being added to the queue while the printer is being repaired?
stop the printer spooler
For a default installation of Windows XP Professional, which two settings are customizable?
regional settings, network settings
Several messages sent to the network administrator are reporting that access to a secure sever using HTTPS is failing. After checking recent updates to the company firewall, the administrator learns that the firewall is blocking HTTPS. Which port should be opened to solve the problem?
A computer had been relocated and all the cables reconnected. When the computer is powered on, the correct POST audio signals are heard and the hard drive LED shows disk activity. However, the monitor fails to display anything, What are two possible causes of this problem?
the monitor cable is loose or disconnected because the retraining screws are missing, the monitor is connected to the integrated video adapter on the motherboard instead of the expansion slot adapter
Which Windows hard drive partition is refered to as the C: drive?
the first primary partition
A tech is trying to explain USB 1.1 and USB 2.0 to a user in terms of speed. The user is having problems comparing the two standards based on the values expressed in Mbps. Which explanation can the tech use that will best describe the relationship?
USB 2.0 is forty times as fast as USB 1.1
Which feature is characteristic of the ntbackup command?
It is used to create restore points
Which safety precaution should an installer take when installing cable in the ceiling of a building?
wear safety glasses in case of encountering toxic materials during the installation
Engineers are designing a security scheme to allow only authorized persons to access the facilities of a national bank. Which security control measure provides the most secure solution for employee identification?
biometric devices
Which Startup type must be selected for a service that should run each time the computer us booted?
What are two problems that are cuased by setting an incorrect boot order in the system BIOS?
the computer displays an "invalid boot disk' error after POST, the computer displays an "inaccessible boot device" error after POST
The IT department requested a new set of memory chips to upgrade the old laptops. A picture of the memory chip required is attached to the purchase order so the the correct item can be brought. Which type of memory module is the IT department expecting to receive?
Which recommendation should be observed when replacing existing memory?
the new memory should be as fast or faster than existing memory
A Windows Vista computer does not display the thumbnail views of two windows that are currently minimized in the taskbar when the mouse pointer is placed over the appropriate title on the taskbar. What is a possible solution to this problem?
start the Vista Aero enhanced display features by launching services.msc
The corporate security states that all remote connections use only secure tunnels for transport of data. Which encryption technique secures data traveling across the public Internet as if it were traveling across the corporate LAN?
When upgrading a CPU what must be applied between the new CPU and the heat sink/fan?
thermal compound
Which three ports should be left open to avoid filtering e-mail traffic?
25, 110, 143
A compant had a preventive maintenance policy that requires every computer have a new restore point created every six months. How can a tech create the restore point?
start> all programs> accessories> system restore> create a restore point
Which two hazards are related to fiver optic installations?
light that can burn eyes, glass splinters that can cut skin
A tech has been asked to connect a new scanner to a computer. Which interface provides the fastest transfer of data?
SCSI (ultra-320)
A tech had been asked to develop a physical topology for a network that provides a high level of redundancy. Which physical topology requires that every node is attached to every other node on the network?
What is the highest risk associated with improperly charged or mishandled batteries?
the battery can explode
What type of partition arrangement does this Windows XP computer have on its hard drive?
3 logical, 1 extended, 1 free space, 1 primary
Which two characteristics describe a software firewall?
protects on the computer it is installed on, uses the CPU in the host computer
What are two characteristics of the IEEE 1284 parallel interface standard?
these cables usual have 9 pins or 25 pins on both ends, two available operative modes are EEP and ECP
Which action should be taken first if a card key is lost of stolen?
disable the lost card key
A tech had installed a third party utility that is used to manage a Windows XP computer. However, the utility is unable to startup automatically whenever the computer is started. What can the tech do to resolve this problem?
change the startup type for the utility to Automatic in Services
The network manager decides to implement a simple security solution to the company WLANs. Which wireless security tech should the manager take to hide the WLAN id from an access point?
Disable the hard disk
The production manager of a small company us experiencing slow performance in a laptop. What should a tech try first in order to correct the problem?
defragment the hard disk
A tech is working on a laptop with a touchpad that fails to work. Which two actions can the tech take to try to repair the problem?
clean the surface of the touchpad, ensure that the operating system had the correct driver for the touchpad
Refer to the exhibit and consider the advertisement that is shown. Based on the ad, which statement is accurate regading the motherboard?
the Intel Core i7 processor supports a max bus speed of 1600MHz
Which interface can transfer data a a max speed of 480 Mbps?
USB 2.0
A call center tech receives a call from a customer who wishes to add more memory to a laptop to increase graphics performance. Which type of memory should be installed?