23 terms

Computer Engineering II 201


Terms in this set (...)

To refer a problem to another, more experienced technician
Done according to a systematic or established form of procedure
Occam's Razor
The principle stated by 14th century Friar William Ockham that entities should not be multiplied unnecessarily
Done without method or conscious decision
A principle or rule of thumb that allows one to eliminate unlikely explanations for a phenomenon
A form of problem solving, often applied to repair failed products or processes, that is a logical, systematic search for the source of a problem so that it can be solved, and so the product or process can be made operational again
Troubleshooting Methodology
A set of steps used to define a problem, determine its cause, propose a solution, and verify a fix
Blue Screen Of Death
(BSOD) A blue error screen with a stop code displayed after a fatal system error in Windows
Knowledge Base
A store of information or data upon which to draw
A tool that measures voltage, current, resistance, and sometimes other electrical characteristics
An interface card that displays progress and error codes during power on self-test (POST) of a computer
Power Supply Tester
A tool used for testing all connectors from a computer power supply unit
SATA/PATA To USB Converter
A tool used for diagnostic testing of data drives and to recover data from a failing drive
Horizontally torn images caused by the video controller becoming out of sync with the refresh rate of the screen
Dead Pixels
Small white, black, or colored spots on a display caused by dead transistors
The process of removing accumulated or stray magnetic fields from a display to correct distorted images
Distort or confusing
Ghost Images
An object or letter that is repeated several times down the length of a page at even intervals
Local Printer
Directly connected to a specific computer via USB cable
Network Printer
Part of a workgroup or network of computers that can all access the same printers at the same time
An auxiliary device that connects to and works with a computer, not essential to its basic operation
Shared Printer
If a printer is attached to a computer that supports printer sharing, the computer can share that printer with other computers on the same network
VGA Mode
A low resolution display standard that almost every computer can render natively