hello quizlet
Home
Expert solutions

Customer Service: Related Definitions

4.4 (20 reviews)
  • Flashcards

  • Learn

  • Test

  • Match

customer
Click the card to flip 👆
a person who purchases goods or services
Click the card to flip 👆
1 / 15
  • Flashcards

  • Learn

  • Test

  • Match

Profile Picture
Created by
HeatherWidenerTeacher
Terms in this set (15)
customer
a person who purchases goods or services
client
a person who engages professional services from another person or from a company
satisfaction
fulfillment of a need or a want
proactive
acting in anticipation of problems or needs (e.g., of a customer or a client)
service
help; contribution to the welfare of others
courtesy
behavior marked by polished manners or respect for others
respect
the act of giving attention and consideration
attitude
state of mind; may be positive or negative
professionalism
the skill, good judgment, and polite behavior that is expected from a person who is trained to do a job well
forthright
directly and without hesitation; getting straight to a point
About us
  • About Quizlet
  • How Quizlet works
  • Careers
  • Advertise with us
  • Get the app
For students
  • Flashcards
  • Learn
  • Solutions
  • Modern Learning Lab
  • Quizlet Plus
For teachers
  • Live
  • Checkpoint
  • Blog
  • Be the Change
  • Quizlet Plus for teachers
Resources
  • Help center
  • Sign up
  • Honor code
  • Community guidelines
  • Privacy
  • Terms
  • Ad and Cookie Policy
Language

© 2023 Quizlet, Inc.

COPPA Safe Harbor Certification seal