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IT Vocabulary unit 8 (English for Information Technology 2, PEARSON)

Terms in this set (32)

bill (n)
a written list showing how much you have to pay for services you have received, work that has been done, etc.
bloatware (n)
parts of a computer program that include unnecessary features that are not used by end users, or that generally use more computing power than necessary, while offering little or no benefit to its users
call centre (n)
an office where people answer customers' questions, make sales, etc. by using the telephone rather than by meeting people
connection error (n phr)
a mistake or fault in the electrical system joining two parts of a machine, computer network, etc
cool down (phr v)
to make (sth) slightly colder, or to become slightly colder
crash (v)
if a computer crashes, or if you crash the computer, it suddenly stops working
customised (adj)
if sth is customised, it has been changed to make it more suitable for you, or to make it look special or different from things of a similar type
CV (n)
(Curriculum Vitae) a short written document that lists your education and previous jobs, that you send to employers when you are looking for a job
CV
(Curriculum Vitae)
electric shock (n phr)
a sudden shock to your body, caused by electricity
error code (n)
a set of numbers, letters or symbols that shows what fault has occurred on a computer or gives information about it
escalate (v)
to increase the seriousness, intensity, etc. of (sth)
failure (n) a
n occasion when a machine or part of your body stops working properly
fault (n)
sth that is wrong with a machine, system, design, etc. that prevents it from working properly
further qualification (n phr)
if you have a further qualification, you have passed an examination or course to show you have a higher than usual level of skill or knowledge in a subject
hang (v)
if a computer hangs, it stops responding to inputs
issue tracking system (n phr)
a computer software package that manages and maintains lists of problems reported by users of a website
manual (n)
a book that gives instructions about how to do sth, especially how to use a machine
occupational (adj)
relating to, or caused by, your job
organisational skill (n phr)
an ability to plan and arrange sth so that it is successful or effective
personnel (n)
the people who work in a company, organisation or military force
position held (phr)
a job that you used to do
RSI (n)
pains in your hands, arms, etc. caused by doing the same movements many times, especially by using a computer keyboard or mouse
RSI
(Repetitive Strain Injury)
short circuit (n phr)
a failure of an electrical system, caused by bad wires or a fault in a connection in the wires
solution (n)
a way of solving a problem or dealing with a difficult situation
ticket (n)
a file in an issue tracking system that records a reported problem and the steps taken to resolve it
tier 1 (n phr)
the first, most important or simplest of several levels in an organisation or system
troubleshooting guide (n phr)
a piece of computer software, or a printed manual, that asks you a series of questions to try to find the cause of a computer problem, and suggests possible solutions
usage (n)
the way in which sth is used, or the amount of it that is used
work experience (n)
the experience you have had of working in a particular type of job
wrist (n)
the part of your body where your hand joins your arm
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