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Listening and Speaking: Related Definitions

Key Concepts:

Terms in this set (15)

communication
a process by which information is exchanged between individuals through a common system of symbols, signs, or behaviors
body language
the gestures, movements, or mannerisms by which we communicate
interpersonal skills
skills used to get along with others; in the business world, this usually refers to one's ability to interact effectively with others to get a job done
slang
informal, nonstandard vocabulary
conversation
oral exchange of sentiments, observations, opinions, or ideas
active listening
a communication technique requiring the listener to concentrate, understand, respond, and remember what is being said
specific
clearly and exactly presented or stated
instructions
outline of specific procedures; directions
presentation
an activity in which someone shows, describes, or explains something to a group of people
oral
spoken rather than written
miscommunication
failure to communicate clearly
understanding
the knowledge and ability to judge a particular situation or subject
detail
a small part of something
repeat
to say (something) again
vocabulary
words used by a person
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