Listening and Speaking: Related Definitions

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communication

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Terms in this set (15)

a process by which information is exchanged between individuals through a common system of symbols, signs, or behaviors

the gestures, movements, or mannerisms by which we communicate

interpersonal skills

skills used to get along with others; in the business world, this usually refers to one's ability to interact effectively with others to get a job done

informal, nonstandard vocabulary

oral exchange of sentiments, observations, opinions, or ideas

active listening

a communication technique requiring the listener to concentrate, understand, respond, and remember what is being said

clearly and exactly presented or stated

outline of specific procedures; directions

an activity in which someone shows, describes, or explains something to a group of people

spoken rather than written