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Jacob Primo, Tyler Hambrick, and Austin Williams Chapter 1
Terms in this set (67)
Raw facts such as an employee number or total hours worked in a week.
A collection of data organized and processed so that it has additional value beyond the value of the individual facts.
A set of logically related tasks performed to achieve a defined outcome
The awareness and understanding of a set of information and the was that information can be made useful to support a specific task or reach a decision
Information system (IS)
A set of interrelated components that collect, process, store, and disseminate date and info; an information system provides a feedback mechanism to monitor and control its operation to make sure it continues to meet its goals and objectives.
Computer-based information system (CBIS)
A single set of hardware, software, databases, networks, that are configured to collect process data and info
All the hardware and software that are configured to store and process data into info,
Steps that need to be followed to achieve a specific end result
An info system that improves the productivity of users.
Improves communications among members of a group in a work group.
An organization uses to define structured interactions among its own employees.
A key component that must be in place to ensure successful implementation.
A group of people that is structured and managed to meet its mission
A series of activities that an organization performs to transform inputs into outputs.
A key value chain whose primary activities include inbound logistics, operations, outbound logistics, and service
Supply chain management
Management of all the activities required to get the right product
The application of new ideas to the products, processes, and activities of a firm, leading to increased value
the radical redesign of business processes to achieve a breakthrough in results
seeking ways to improve business processes
soft side of implementing change
The work designed to help employees embrace a new info system
change management model
a description of the phases an individual or organisation goes through in making a change and outlining principles for successful implementation of change
Lewin's change model
A three stage approach for implementing change that involves unfreezing, moving and refreezing.
force field analysis
an approach to identifying both the driving and restraining forces that influence whether change can occur
Forces that make it hard to accept a change or to work to implement a change.
These individuals are involved in writing the software that customers and employees use.
Systems analysts frequently consult with management and users, and they convey system requirements to software developers and network architects
They convert a program design developed by a systems analyst or software developer into one computer language.
These pros design and maintain Web sights, including site layout and function, to meet the clients requirements.
The info systems and solutions built and deployed by departments other than the information systems department
A process for testing skills and knowledge; successful completion of a certification exam results in a statement by the certifying authority.
System Support Specialist
Respond to telephone calls, electronic mail, and other inquiries regarding hardware, software, networking, or other IS related problems and needs.
Forces that make it difficould to accept a chanfe or to woke to impement a change
An organizational change modle that propose that of four main compoments people,tasks,structure,and technology that elements will necessitate a change in the other three elements
technology acceptance model (TAM)
A modle that specifies the factors that can lead to better attitudes about an infrmation system, along with higher acceptance and usafe of it.
diffusion of innocation theory
was developed by E.M Rogers to explain how a ne idea or product gains acceptance and diffuses (or spreads) throught a specific population or subset or an organization
chief information officer
role of the chief information officer (cil) is to employ an is departments equipment and personnel help the orfanizarion attain its gols.
senior is manager
a large orfanization may have seceral people employed in senior is managerisl lecels with job titles such as vice president.
the operations group is responsible for the day to day running of is harware to process the organizations informations systems workload
data center manager
data center managers are responsible for the maintenance and operation of the organizations computing faacilities that may house a variety of hardware device mainframe and or supercome.
system operators run and maintain is equipment
inforamtion aystems security analyst
is security analysts and responsible for maintaining the security and intergrity of theit organization systems and data
local area network (LAN) administrators set up and manage network hardware,softeare, and security processes
the development group is responsible for implementing the new information systems required to support the organizations exsting.
the support group provides customer servis for the employees, costomers, and business partners who rely on the firms informatioon system and service to sccomplish their work.
Database administrators (DBAs) design and set up databases to meet an organizations need
A group of individuals whose members are distributed geograpjically, but who callaborate and compleat work through the use of information systems technology
Information that is obtainable for authorized users so that they can use it in the right format at the right time to meet their needs
Information that is error free. In some cases inaccurate information is generated because inaccurate data is fet into the transformation process
Information that contains all important facts.
Information should be balanced by a budget.
Information that can change with time and purchases
Information that is important to the topic at hand
Information that is trustworthy. Can depend on your source of data and how you collect that data
Information should be protected from unauthorized users
Information should be easy to comprehend and read. Don't overload the person reading with too much information, to the point that they can not comprehend it all.
Information should be on time and not late.
Information should be check able to make sure that you are correct
Data that uses numbers, letters, and other characters
Data that uses sounds, noises, or tones
Data that uses graphic images and pictures
Data that uses moving images or pictures
Information systems intended to improve the productivity of individuals
Information systems that are intended to improve communications and supports collaborations among group members
Information systems that are intended for organizations to use for structured interactions among their own employees and with external groups of people.
example: Personal productivity software. Benefits: improved productivity. Manager's Role: Encourage use and Challenge workers.
Example: Email, instant messaging. Benefits: Increased collaboration. Manager's Role: demonstrate how tech can be used.
Example: Transaction processing systems. Benefits: Increased standardization and ability to monitor work. Manager's Role: Identify and put into place a full set of organizational complements prior to adoption.
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