Dessler; Human Resource Management Chapter 1
Terms in this set (24)
A group consisting of people with formally assigned roles who work together to achieve the organization's goals
The person responsible for accomplishing the organization's goals, and who does so by managing the efforts of the organization's people.
To perform five basic functions: planning, organizing, staffing, leading, and controlling
The five basic functions of planning, organizing, staffing, leading and controlling.
Human Resource Management (HRM)
The process of acquiring, training, appraising, and compensating employees, and of attending to their labor relations, health and safety, and fairness concerns
Establishing goals and standards; developing rules and procedures, developing plans and forecasting
Giving each subordinate a specific task; establishing departments; delegating authority to subordinates; establishing channels of authority and communication; coordinating subordinates' work.
Determining what type of people you should hire; recruiting prospective employees; selecting employees; training and developing employees; setting performance standards; evaluating performance; counseling employees; compensating employees
Getting others to get the job done; maintaining morale; motivating subordinates
Setting standards such as sales quotas, quality standards, or production levels; checking to see how actual performance compares with these standards; taking corrective action, as needed.
The right to make decisions, direct others' work, and give orders
The authority exerted by an HR manager by directing the activities of the people in his or her own department and in service areas (like the plant cafeteria)
Authority that gives the manager the right (authority) to advise other managers or employees
A manager who is authorized to direct the work of subordinates and is responsible for accomplishing the organization's tasks
A manager who assists and advises line managers
Shared Services (Transactional ) HR teams
Employees that are shared by all departments to assist and support the departments line managers in day-to-day HR matters. Generally offer their services through intranets or centralized call centers
Corporate HR Group
Focuses on assisting top management in "top level" issues such as developing and explaining the personnel aspects of the company's long-term strategic plan
Embedded HR teams
Assigns HR generalists (aka relationship managers) directly to departments like sales and production. They provide the selection and other assistance the departments need
Centers of Expertise
Are basically specialized HR consulting firms within the company- for instance , they provide specialized assistance in areas such as organizational change.
The knowledge, education, training, skills, and expertise of a firm's workers
The tendency of firms to extend their sales, ownership, and/or manufacturing to new markets abroad
The goal-oriented and integrated process of planning, recruiting, developing, managing and compensating employees
Refers to being psychologically involved in, connected to, and committed to getting one's job done.
The standards one uses to decide what their conduct should be.
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