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IDS CHAPTER 3
Terms in this set (29)
Chart showing how industry structure and business strategy determines Information Systems
Industry structure -> competitive strategy -> value Chain -> business Processes-> information systems
Three competitive forces and two bargaining power forces
Threat of new entrants, threat of substitutions, rivalry, bargaining power of customers, bargaining power of suppliers
Four alternatives for competitive strategy
Cost Industry-wide - Lowest cost across the industry.
-Differentiation Industry-wide - Better product/service across the industry
-Cost Focus - Lowest cost within an industry segment
-Differentiation Focus - Better product/service within an industry segment
as the amount of money that a customer is willing to pay for a resource product or service
difference between the value that an activity generates and the cost the activity
network of value-creating activities
Five primary value chain activities and 4 support activities
(inbound logistics, operations/manufacturing, outbound logistics, sales and marketing, customer service)
(technology, procurement, human resources, firm infrastructure)
receiving, storing, and disseminating inputs to the product
transforming inputs into the final product
Collecting, storing, and physically distributing the product to buyers
Sales and Marketing
Inducing buyers to purchase the product and providing a means for them to do
Assisting customer's use of the products and enhancing/maintain the product's
R & D, New Techniques, Methods, Procedures
Training, Recruiting, Compensation
General Management, Finance, Accounting, Legal, Government Affairs.
- Support activities facilitate the primary activities and contribute indirectly to the production, sale, and service of the product.
Margin of support activities often difficult to calculate due to intangible costs and benefits.
Value Chain linkage
are interactions across value activities
create a new product or service, enhance product or services, differentiate products or services
lock in customers, lock in suppliers, raise barriers to market entry, establish alliances, reduce costs
perform some of the functions of a human assistant making everyday tasks easier (by prioritizing emails) and makes its users more effective by highlighting the more important content and interactions.
- refers to the physical things that go beyond the execution of rigid programing models to exploit applied ai and machine learning to deliver advanced behaviors and interact more naturally with their surrounding and with people
Virtual and Augmented Reality
vr can be used for training scenarios and remote experiences. This also allows blending of real world and virtual world VR and AR are becoming very affordable.
- a dynamic software model of a physical thing or system. They function as proxies for the combination of skilled individuals and traditional monitoring and controls
is a type of distributed ledger in which value exchange transactions are sequentially grouped into blocks.
is focused on chat boats and microphones enabled devices. It encompasses the full range of endpoints which humans might interact with
Mesh App and Service Architecture
is a multichannel solution architecture that leverages cloud and server less computing, containers and micro services as well as APIs and event to deliver modular, flexible and dynamic solutions
Digital Technology Platforms
are the building blocks for a digital business and are necessary to break into digital, every organization will have some mix of five digital technology platforms: Information systems, customer experience, analytics and intelligence, the Internet of Things and business ecosystems
Adaptive Security Architecture
security has become fluid and adaptive, teams must work with application, and enterprise architects to consider security early in the design of apps or IoT solutions.
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