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19 terms

Edexcel GCSE Business Studies Unit 3 Effective People Mgt

Terms and definitions for the Effective People Management Section of Edexcel GCSE Business Studies
STUDY
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Organisation
The way in which a business is structured for it to achieve its objectives
Organisation chart
A diagram which shows the internal structure of an organisation
Heirachy
Structure of different levels of authority within an organisation, one on top of the other
Line manager
Employee who is responsible for overseeing the work of others further down the rganisatins heirachy
Function
Tasks or jobs. Organisation by function means that teams exist within the organisatin according to a particular task tht must be completed.
Authority
The right to decide what to do in a situation, and to be able to take command of it to be able to make decision without reffering to anyone else
Subordinate
Workers in the heirachy under the control of a more senior employee
Chain of command
The path (or chain) down which orders (or commands) are passed. In a company this goes from the board of worker, through senior managers, middle managers, supervisors to the most junior employees.
Delayering
Removing layers of workers from a heirachy so there are fewer links in the chain of command
Empowerment
Give more responsibility to workers further down the chain of command
Downsizing
When a business seeks to employ fewer worker to produce the same amount through an increase in productivity, often achieved through delayering
Span of control
The number of people who report directly to another worker in the organisation
Delegation
Passing down of authority for work to another worker further down the organisational heirachy
Centralisation
A type of business where most decisions are made at the centre or core of the organisation and passed down the chain of command
Decentralisation
A type of business where most decisions are pushed down the heirachy and away from the centre or core of the organisation
Motivation
In work, the desire to complete a task
Maslows heirachy of needs
A model staing 5 categories of needs of all employees
Communication
Messages passed between a sender and receiver through a medium
Feedback
Response to a message by its reciever back to its original sender