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What is a customer facing process?
Result in a product or service that is received by an organization's external customer
What is consolidation?
Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information.
How do decision-making information systems work?
By building models out of organizational information to lend insight into important business issues and opportunities
Which of the following is not a criteria to determine the importance of a process for reengineering practitioners?
Does the process rate above best in class?
Which company offers a strategic business information service using artificial intelligence that enables organizations to track the product offering, pricing policies, and promotions of online competitors?
Which of the following is a key step involved in the business process improvement model?
All of the above
What is the analysis and redesign of workflow within and between enterprises?
Business process reengineering
What is the business process improvement model?
Attempts to understand and measure the current process, and make performance improvements accordingly.
What is business process reengineering?
The analysis and redesign of workflow within and between enterprises
Business process management integrates all of an organization's business process to make individual processes more efficient. BPM can be used to solve a single glitch or to create one unifying system to consolidate a myriad of processes.
Which of the following is not a reason for the growth of decision-making information systems?
People no longer have to worry about protecting the corporate asset of organizational information
Transactional information is used when performing operational tasks and repetitive decisions such as analyzing daily sales reports and production schedules to determine how much inventory to carry.
Which form of AI is widely used for environmental scanning and competitive intelligence?
What integrates information from multiple components and tailors the information to individual preferences?
What is a graphic description of a process, showing the sequence of process tasks, which is developed for a specific purpose and from a selected viewpoint?
Business process model
Which of the following is an incorrect enterprise view of information technology?
Processing is OLTP for executives and OLAP for analysts
Business process reengineering is the analysis and redesign of workflow within and between enterprises.
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