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5 Written questions

5 Matching questions

  1. Textual Citations
  2. Proofreader's Marks
  3. Soft Return
  4. Reference List
  5. Source Document
  1. a parentheses used in the report body to give credit (cite) to authors for quotes taken from their works
  2. b a return that the application inserts automatically when you reach the end of a line
  3. c authors cited in reports; are listed alphabetically by author surnames at the end of the report (often on a separate page) under the heading REFERENCES (or BIBLIOGRAPHY or WORKS CITED)
  4. d copy from which you are keying
  5. e symbols used to indicate errors that need correcting when re-keying copy

5 Multiple choice questions

  1. a written message used by individuals within an organization to communicate with one another
  2. indicates that another document is enclosed with a letter
  3. a punctuation style for letters in which there is no punctuation following the salutation and complimentary close of a letter
  4. all parts of a letter (including paragraphs) begin at the left margin
  5. a punctuation style for letters in which a colon follows the salutation/greeting and a comma follows the complimentary closing

5 True/False questions

  1. Letter Addressthe address to which the letter is being sent


  2. Subject Linea grid of rows and columns that intersect to form cells into which information can be typed


  3. Reference Initialsindicate who keyed the document


  4. Addresseethe person to whom you are sending the memorandum


  5. Salutationan electronic message used by individuals to communicate with one another


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