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5 Written questions

5 Matching questions

  1. Textual Citations
  2. Mixed Punctuation
  3. Complimentary Close
  4. Reference Initials
  5. Source Document
  1. a the closing or the farewell of the letter
  2. b indicate who keyed the document
  3. c parentheses used in the report body to give credit (cite) to authors for quotes taken from their works
  4. d copy from which you are keying
  5. e a punctuation style for letters in which a colon follows the salutation/greeting and a comma follows the complimentary closing

5 Multiple choice questions

  1. the address to which the letter is being sent
  2. the greeting of the letter
  3. indicates that another document is attached to a letter
  4. symbols used to indicate errors that need correcting when re-keying copy
  5. alerts the reader immediately to the content of the document

5 True/False questions

  1. Open Punctuationa punctuation style for letters in which a colon follows the salutation/greeting and a comma follows the complimentary closing

          

  2. Block Formata return that the application inserts automatically when you reach the end of a line

          

  3. E-mailan electronic message used by individuals to communicate with one another

          

  4. Memorandum (memo)a written message used by individuals within an organization to communicate with one another

          

  5. Hard Returna return that the application inserts automatically when you reach the end of a line