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II. Quality Concepts- Quality Defined
Terms in this set (55)
A characteristic or property that is appraised in terms of whether it does or does not exist, with respect to a given requirement.
An authentic description of essential characteristics of audits which reflects current thought and practice.
A unit of function that carries out audits through its employees. This organization may be a department of the auditee, client, or an independent third-party.
A definite quantity of product or material produced under conditions that are considered uniformed.
The ability to perform designated activities and to achieve results which full fill specified requirements.
The authorities act of documenting compliance with agreed requirements.
A property that helps to differentiate between items of a given sample or population. The difference may be either quantitative (by variables) or qualitative (by attributes).
A judgement that a product or service meets the requirements of a specific standard.
An accepted order. The agreed requirements between a supplier and customer transmitted by any means.
An action taken to eliminate the causes of an existing nonconformity, defect or other undesirable situation, to prevent recurrence.
The nonfullfillment of intended usage requirements. The departure or absence of one or more quality characteristics from intended usage requirements.
The collective term used to describe the availability of performance and its influencing factors: reliability performance, maintainability performance and maintenance support performance.
A formal, documented, comprehensive and systematic examination of a design to evaluate the design requirements and the capability of the design of the design to meet the requirement for quality and identify problems and proper solutions.
Written authorization, granted prior to the manufacture of an item, to depart from a particular performance or design requirement of a contract or specificiation, for a specific number of units or period of time.
A failure to meet the specified requirement, supported by evidence. (Other words used interchangeably: non-conformance, deficiency, finding.)
The use of documentary evidence; the documents used.
The process of measuring, examining, testing, gaging or otherwise comparing a unit with requirements.
100 % Inspection
Inspection in which specified characteristics of each unit of product are examined or tested to determine conformance with requirements.
A feature of a sampling scheme relating the size of the sample to that of the lot. Selection of an inspection level may be based on simplicity, unit inspection cost, inspection destructiveness or lot consistancy.
Recorded data concerning inspection results.
Detailed, written, or spoken directions given in regard to what it is to be done.
The International Organization for Standardization.
An object, tangible, of intangible, that can be individually described and considered. Same as unit or individual.
A definite quantity of a product or material accumulated under conditions that are considered uniform for sampling process.
A formal quality evaluation, by top management, of the status or adequacy of the quality system in relation to quality policy or objectives.
Measuring and test equipment
All devices used to measure gage, test, inspect, diagnose, or otheriwse examine materials, supplies, and equipment to determine compliance with technical requirements.
A unit of product or service containing at least one nonconformity.
A departure of a quality characteristic from its intended level or state that occurs with a severity sufficient to cause an associated product or service not to meet a specification requirement.
Information which can be verified, based on facts and obtained through observation, measurement, or test.
A company, corporation, firm, enterprise, or institution, part thereof (whether incorporated or not, public or private) that has its own function(s) and administration.
The closeness of agreement between randomly selected individual measurements or test results.
An action taken to eliminate the causes of a potential nonconformity, defect or other undesirable situation, to prevent occurrence.
A specified written way to perform an activity. A procedure should normally specify: the purpose and scope of an activity; what is to be done and by whom; what materials, equipment and documents shall be used; and how it must be controlled and recorded.
A set of interraleted resources and activities which transform inputs into outputs with the aim of adding value.
The result of activities or processes. A product can be tangible or intangible, or a combination of both.
The totality of features and characteristics of a product or srvice that bear on its ability to satisfy given needs.
All those planned or systematic actions necessary to provide adequate confidence that a product or service will satisfy given needs.
A systematic and independent examination to determining whether quality activities and related results comply with planned arrangments and whether these arrangements are implemented effectively and are sutiable to achieve objectives.
A person who has the qialifications status to perform quality audits. The one doing the audit.
The operational techniques and activities which sustain a quality of product or service that will satisfy given needs; also the use of such techniques and activities.
A systematic examination of the extent to which an entity (part, product, service or organization) is capable of metting specified requirements.
The actions taken to increase the value to the customer by improving the effectiveness and efficiency of processes and activities throughout the organizational structure.
The totality of function involved in the determination and achievement of quality.
A document stating the quality policy and describing the quality system of an organization.
A document setting out the specific quality practices resources and sequence of activities relevant to a particular product, project or contract.
Establishing and developing the objectives and requirements for quality and the requirements for the quality system application.
The overall quality intentions and direction of an organization regarding quality, as formally expressed by top management.
The selection of units for a sample size N in such a manner that all combinations of N units under consideration have an equal chance of being selected.
A document which furnishes objective evidence of activities performed or of results achieved.
The probability that an item will perform its intended function for a specified interval under stated conditions.
The action taken on a nonconforming item so that it will fullfill the originally specified requirements.
A group of units or observations taken from a larger collection of units or observations that serves to provide an information basis for making a decision concerning the larger quantity.
A statement of the sample size or sizes to be used and the associated acceptance and rejection criteria.
The documented, detailed requirements for a part, product, process, or services.
Several components (or processes) integrated together to perform a function.
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