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JOUR 331 11/2
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Terms in this set (6)
co-creation of brand messages
- FB, tweet, etc.
- credibility and authenticity of user-generated content
hyper-targeted messaging
target audiences on social media according to
- behavior
- interests
- locations
- lifestyles
- connections
- recent purchases
making sense of social media
branding is the age of social media requires an understanding of its role in contributing the overall marketing communication objectives
setting communication objectives
- reach: content visibility
- frequency: message repetition
- feedback: message response
social media measurement
- measured against ur communication objectives
- key performance indicators (KPIs)
common KPIs
quantity and quality
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