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speech final

Terms in this set (123)

an automatic reaction of the senses and nervous system, is just what we physically hear, no messages are actually getting interpreted
Involuntary- not thought about
hearing
when you make a conscious effort to hear- voluntary
The process of understanding what is said and then interpreted
listening
In a conversation, passive listeners put all responsibility solely with the speaker and they take no responsibility as the listener
Lazy listener
Tolerates distractions
Pays attention more to how a person looks or talks, rather than what is said
Does not ask the talker questions and does not remember what was said, mostly just hears and does not listen
passive listener
Plays an active role in listening by guiding the talker toward common interests
Asks questions to understand
Does not tolerate distractions
Actually pays attention to what a person says, and not how they look
The effective communicator
active listener
Active connects learning to world- Passive isolates learning from their life outside school
Active accepts responsibility for learning- passive avoids responsibility for learning
Active explores, questions, reflects on information- passive, zombie-like acceptance of information
Active strong intrinsic motivators- passive are externally motivated
Active engages their intellect- passive hides/denies intellect
Active prepares for class- passive comes to class unprepared
Active is open-minded, interested in ideas- passive is close-minded, intolerant of ideas
Active vs passive chart
Develop your interpersonal skills
Increase your knowledge and ability to evaluate
Improve your performance in school and at work
why listening is good
30% not communicating, 70% communicating
Average people communicating:
45% listening, 9% writing, reading 16%, speaking 30%
time spent communicating
60%, 15% more than average
how much time of a day do students spend listening? an average person?
1. Appreciative listening- enjoyable listening
2. Discriminative listening- singling out a particular noise
3. Comprehensive listening- listening to learn or understand- most active listener
4. Therapeutic listening- (empathetic listening) practiced by counselors and other like-professionals, or when listening to a friend
5. Critical listening- evaluate what you hear
5 listening positions
10
By the time a person has finished about a ___ minute speech, most have forgotten even half of what was said
Your physical and mental state
The speaker
Your prejudices
The environment
factors that negatively affect listening
Be energetic and focused
Focus on the message
Keep an open mind
Do what you can to adjust to the physical environment
controlling factors that affect listening
We prefer speaking to listening
We are thinking about what to say next
We have short attention spans
We often try to guess ahead
We don't ask the speaker questions
Average attention span is 17 minutes
If we do all 5 of these things, it distracts us from what is really being said
Often, we shape what we hear to fit what we expect
why is listening hard?
17 minutes
average attention span
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