Study sets, textbooks, questions
Upgrade to remove ads
Test Review 10 - 13
Terms in this set (21)
Specific, Measurable, Attainable, Relevant and Timely.
money, wages, make own schedule
who came up with the Hygiene and motivating factors
Hygiene Factors & Examples
factors that cause dissatisfaction in the workplace. EX.) relationships with coworkers and peers.
Motivating Factors & Examples
Employee motivation that come from the job EX.) recognition, achievement
What is performance appraisal & examples
that assesses an individual employee's job performance and productivity. EX.) attendance & communication skills
Boss, peers, and customers evaluate you. How you view yourself and how others view you.
Affirmative action plans
increase the proportion of African-Americans, women, and other minorities in jobs and educational institutions historically dominated by white men.
Americans with disabilities Act.... what reasonable accommodations apply to that
law that prohibits discrimination against individuals with disabilities
right to work laws
no person can be compelled, as a condition of employment, to join or not to join, nor to pay dues to a labor union
harassment in the workplace
What are the two types of sexual harassment?
quid pro quo and hostile work environment.
How does Quid pro quo apply?
demand for sexual favors and give benefit "this for that"
How does hostile work environment apply?
so extreme it creates a frightening environment making it difficult to work in.
Name that company: Home appliance manufacturer redesigned its washing machine production process so that employees could assemble an entire water pump instead of just adding one part?
Name that company: The late management consultant Peter Drucker suggested that CEO's should not earn more than 20 times the salary of the company's lowest-paid employee. Most firms ignore his suggestion but at our company, executive pay is capped at 19 times the average employee's salary. Still, we are one of the fastest growing companies in the United States.
Name that company: This company studies population growth and regional trends as it expands its product line for specific regions of the country. Its research led to the creation of Creole flavors targeted primarily in the South and spicy nacho cheese flavors mad especially for Texas and California.
Name that company: This company manages its global workforce of about 100,000 employees and 100,000 subcontractors with a database that matches employee skills, experiences, schedules, and references with jobs available. For example, if a client in Quebec has a month-long project that needs a consultant who speaks English and French, and has an advanced degree in engineering and experience with Linux programming, the system can quickly find the best-suited person available. Name that company.
product, place, price, promotion
Four ERAS of US Marketing
Marketing Concept Era
Customer Relationship Era
FOUR STEPS in the MARKETING RESEARCH PROCESS
1.)Defining the problem or opportunity and determining the present situation.
2.)Collecting research data.
3.)Analyzing the data.
4.)Choosing the best solution and implementing it.
Sets with similar terms
Ch. 9 Practice Quiz
Strategic Management - Exam 1
Other sets by this creator
Accounting final -- fill in the blank
Accounting Final -- short answer
Final Test Short Answer 14-17