QUIZ 10 - PROJECT COMMUNICATIONS MANAGEMENT
Terms in this set (20)
Which of the following can cause a conflict?
A. Insufficient action on the part of the Project Manager.
B. Competition for facilities, equipment, material, manpower and other resources.
C. Personality conflicts between managers and/ or other personnel.
D. All of the above.
Most of the Project Manager's external communication comprises:
The critical element in a project's communication system is the:
Involves the sender, the message, the medium and the receiver.
Truly effective communication:
A. Depends on using multiple channels.
B. Depends on selecting the right method for each message and avoiding duplication, since everyone is overloaded with information.
C. Cannot depend solely on non-verbal signals which might be misunderstood.
D. Can only be achieved by communications professional.
E. a, b and c
Methods of transmitting information include:
A. Oral and written
B. Non-verbal/ visual
D. only A and B
E. A, B and C
The process of communication contains four major parts. Which part is the vehicle or method used to convey the message?
The contemporary view of conflict is that:
Conflict is often beneficial.
Approximately what percentage of the Project Manager's time is spent in some form of communication, such as: conferences, meetings, writing memos, reading and preparing reports, and talking with project team members, upper management, and all other stalk holders?
What is the term used for processes that are required to ensure timely and appropriate planning, collection, creation, distribution, storage, retrieval, management , control monitoring, and the ultimate disposition of project information?
Project Communications Management
Which of the following processes of Project Communications Management involves developing an appropriate approach and plan for project communications based on stakeholder's information needs and requirements, and available organizational assets?
Plan Communications Management
The inputs used in the process of Plan Communications Management includes all of the following EXCEPT:
A. Project Management Plan
B. Stakeholder Register
D. Communications Management Plan
The tools and techniques used in the process of Manage Communications include all of the following EXCEPT:
A. Information Management System
B. Communication Technology
C. Communication Models
D. Communication Requirements Analysis
The output of the Control Communications Process includes all of the following EXCEPT:
A. Change Requests
B. Work Performance Information
C. Project Communications
D. OPA Updates
The results of the Plan Communications Management Process should be reviewed regularly throughout the project and revised as needed to ensure continued applicability. This statement is:
The choice of communication technology is not affected by:
Skills of the project team
The type of Communication Methods tool that uses very large volume of information, or for very large audience, and requires the recipients to access the communication content at their own discretion is called:
A. Interactive Communication
B. Pull Communication
C. Push Communication
D. None of the above
The process of creating, collecting, distributing, storing, retrieving, and the ultimate disposition of project information in accordance to the communications management plan is called:
A. Manage Communications
B. Plan Communications Management
C. Control Communications
D. Both A & C
An arrangement that provides a set of standard tools for the Project Manager to capture, store and distribute information to stakeholders about the project's costs, schedule progress, and performance is known as:
Information Management System
You have a team consisting of 8 people; how many channels of communication are there?
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