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LER 100 Final
Terms in this set (97)
10/22: How is Compensation Evaluated?
10/22: What is External Equity?
Employees are paid based on the External Market.
Paid according to what other employees in the area are paid for the same job.
10/22: What is Internal Equity?
Employees are rewarded internally.
Rewarded based on the value of their job as determined by the employer.
10/22: What is Individual Equity?
Employees performing similar work in the same industry receive similar pay.
10/22: What are Extrinsic Rewards?
"Tangible/Outside of Self"
10/22: What is Direct Compensation?
Base and Variable Pay.
Ex. Commissions and Bonuses
10/22: What is Indirect Compensation?
Benefits and Perks.
Ex: Health, Life, and Retirement (Either Defined Benefit or Contribution) Insurance.
Holiday and Vacation Pay.
Perks including fitness center at workplace, child care, tuition reimbursement.
10/22: What are Intrinsic Rewards?
"Intangible/Feelings Within Self"
Friendly Employee Culture
Pride in Profession
10/22: What is a Defined Benefit Pension Plan?
Employee receives guaranteed lump sum or monthly payments of money from employer upon retirement.
Amount is pre-calculated prior to retirement. Money is kept in a tax deferred account by the employer.
Favored by older employees.
10/22: What is a 401K Defined Contribution Pension Plan?
Employee receives annual payments into an employee managed account from a fixed contribution rate from all employees throughout lifetime.
Benefit amount is not guaranteed.
10% penalty on the amount withdrawn if prior to 59.5.
Favored by younger employees.
10/22: ObamaCare Patient Protection and Affordable Care Act of 2010
No lifetime dollar limits on insurance coverage.
Dependents covered up to age 26.
No extra charge for preventive services
SH: What are the Two Reasons for Sexual Harassment in the Workplace?
1. Quid Pro Quo: This For That
2. Hostile Work Environment
SH: What is the Primary Concern of Sexual Harassment?
The Impact on the Victim.
NOT the intent of the harasser.
SH: T/F Sexual Harassment can occur even when the Victim Consents.
Harasser may have the power to coerce the victim.
SH: Steps to Effectively deal with Sexual Harassment
1. Say NO
2. Document each instance
3. Send registered letter to employer
4. File charges
5. Employer may still punish accuser even if there was no law violation.
10/19: What does Human Resource Management Include?
1. Recruitment and Selection
2. Training and Development
6. Performance Management
9. Employment Laws
10. Labor Relations if Unionized
10/19: What are the Two Key Roles of Human Resources?
1. Strategic Business Partner
2. Employee Advocate
10/19: How does Human Resources act as a Strategic Business Partner?
1. Contribute to the Bottom Line
2. Minimize Labor Costs
3. Maximize Labor Productivity
10/19: How does Human Resources act as an Employee Advocate?
1. Concerned with Employee Welfare
2. Help Employees Reach their Potential
3. Create a Positive Work Environment
4. Make Safety a Priority
10/19: What is Theory X?
Adversarial and Autocratic.
Dictatorial and Controlling.
No Feedback from Employees.
10/19: What is Theory Y?
Collaborative and Participative.
Encourages Employee Collaboration and Participation.
10/29: Dual Worker Marriage Statistics
10/29: What are the Two Causes of Dual Worker Marriages?
2. Economic Necessity
10/29: Benefits of Dual Worker Marriages
1. Couples have more in common
2. Men and Women enjoy higher self esteem
3. More opportunities for women to have fulfilling life
4. Children are more self-reliant
5. Potential for more disposable income
6. Opportunity to upgrade lifestyle
7. Greater depth and breadth of life experience
10/29: Costs of Dual Worker Marriages
1. Stressful, hurried lifestyle
2. Constant child care worries
3. Guilt and fatigue
4. Risk of careers overshadowing marriage
5. Career imbalance
6. Children obligated to do more to help the family
7. Martial strife cause by unequal distribution of personal responsibility or finances
10/29 Family Friendly HR Policies for Working Parents
1. On-Site Day Care
4. Lactation Programs/Facilities
5. Family Friendly Health Care
6. Tuition Assistance
7. Paid Parental/ Family Leave: Maternal, Paternal, and Eldercare
10/31: Define Labor Law
1. National Labor Relations Act (NLRA).
2. Railway Labor Act.
3. Act 111.
4. Act 195.
10/31: Define Employment Law
1. Fair Labor Standards Act (FLSA)
2. Occupational Safety + Health Act (OSHA)
3. Wokers Compensation
4. Unemployment Compensation
5. Social Security Act
6. Immigration Law
7. Anti-Discrimination Laws
10/31: What is different about Worker's Compensation from the rest of the Employment Laws?
Worker's Compensation is covered by the STATE.
Not the Federal Government.
Paid for by Worker's Premiums to Limit Liability.
10/31: What is the Occupational Safety and Health Act of 1970 (OSHA)?
The workplace must be free from recognized hazards including: toxic chemicals, excessive noise, mechanical dangers, extreme heat/cold, and/or unsanitary conditions
10/31: What is Title 7 of the 1964 Civil Rights Act?
Bans discrimination against race, religion, national origin, and/or gender
10/31: What is the Age Discrimination in Employment Act of 1967?
Bans age discrimination against workers aged 40 and older.
10/31: What is the Americans with Disabilities Act of 1990?
Bans discrimination against workers with mental or physical disabilities.
Accommodations must be possible to install.
10/31: What is Disparate Treatment?
Intentional differential treatment of employees due to race, gender, etc.
10/31: What is Disparate Impact?
Practices having a greater adverse impact on members of a protected group.
Based on Demographics, NOT Intent.
Ex. Not recruiting from a diverse group of people even if done unintentionally.
10/31: What is Bona Fide Occupational Qualifications?
Exception to Unlawful Discrimination
Ex. Hollywood producer is casting a 10 year old girl but a 66 year old man wants the part. The 66 year old man cannot sue for discrimination.
10/31: What is the Equal Opportunity Commission (EEOC)?
Agency enforcing all unlawful discrimination laws.
10/31: How does the Equal Opportunity Commission (EEOC) Remedy Unlawful Discrimination?
1. Injunctions to stop current acts
2. Employee placement or reinstatement
3. Affirmative action programs to remedy past discrimination
4. Limited punitive/compensatory damages
10/31: Ledbetter V. GoodYear
Lilly Ledbetter sued GoodYear for gender discrimination throughout her 19 year career working there.
Goodyear won because only the past 180 days are to be considered by the court and there was no discrimination found in those 180 days.
12/5: What is an Overall Key Role of Human Resources?
1. To be a strategic business partner with other senior management
2. To be an advocate for employee well-being
12/5: What percentage of household work/chores is done by women in households that consist of a man and a women who are a couple?
12/5: It is Legal to Discriminate against an Employee on the basis of Age if the Employee is Less than _______ Years of Age.
12/5: What are the chances that your workplace will be inspected by the Occupational Health and Safety Administration?
1 in 250
12/5: In the U.S. the highest number of on-the-job deaths involves __________
12/5: T/F Employers have the right to monitor their employees' computer, tablet. smartphone, and internet use if the employee uses employer-owned equipment and/or on an employer network.
12/5: Is Genetic Testing by Employers Reasonable and Legal or Discriminatory and Illegal?
Discriminatory and Illegal
12/5: How long does the Motivational Effect of a Pay Increase last for Employees?
12/5: T/F It is Legal under Federal Law to Discriminate against an Employee based on that Employee's Sexual Orientation or Sexual Identity or Expression
Only for hiring, firing, and promotional purposes.
Sexually Harassing someone based on sexual orientation is Illegal.
12/5: The Management Theory and Style that is based on the belief that workers will take responsibility and find satisfaction in work, and that workers will be most engaged when their imagination and creativity at work are acknowledged and valued.
12/5: Maslow's "Hierarchy of Needs" helps explain why management has used which style of management?
12/5: T/F It is Illegal for an Employer to have an Unpaid Intern to do the work of Employees?
Legal For: Non-Profits and Government Positions
Illegal For: For-Profits must meet rules for legality
1. Has been occurring since the time of Marco Polo
2. Movement of People, Goods, Capital, and Ideas across borders
3. Has Positive and Negative impacts
4. Has accelerated in recent decades
12/5: What percentage of the retail price of a pair of Nike shoes is the cost of labor production?
12/5: What are Workers in Bangladesh Garment Factories Paid?
18 Cents Per Hour
12/5: More than _______ People Worldwide Live on Less than $1 per Day
12/5: T/F Sweatshop Conditions Exist in the U.S.
12/5: There were 11 Million Undocumented Immigrants in the U.S. in 2015, what Percentage is that of the Total U.S. Population?
12/5: How many Undocumented Immigrants were part of the U.S. Workforce in 2014?
11/10: What Percentage of Unpaid Interns Received Job Offers Before Graduating?
11/10: What Percentage of Paid Interns Received Job Offers Before Graduating?
11/10: What Percentage of Graduates with No Internship Received Job Offers Before Graduation?
11/10: Six Conditions that must be met for Unpaid Internships at For-Profit Companies to be Legal
1. The Internship is similar to training and must be in an educational environment.
2. .The Internship is for the benefit of the intern.
3. The Interns works under close staff supervision and does not displace regular employees.
4. The employer derives no immediate advantage from and may in fact be impeded by the interns.
5. The Intern is not necessarily entitled to a job after the internship.
6. The employer and the intern understand that the intern is not entitled to wages.
11/10: What is the Reason for Behavioral Interview Questions?
Past Performance is the Best Predictor of Future Performance
11/7: What is the Genetic Information Nondiscrimination Act (2008)?
Prohibits U.S. Insurance Companies and Employers from discriminating on the basis of genetic tests.
11/7: What are the 3 Methods of Drug Testing?
3. Hair Follicle Test
11/7: What are the 5 Drugs Drug Tests Test For?
1. THC: Marijuana and Hash
3. Phencyclidine: PCP and Angel Dust
4. Opioids: Heroin, Codeine, Morphine, and other Prescription Drugs
5. Amphetamines: Methamphetamine and Ecstasy
11/7: What is the Accuracy of Drug Testing?
1. Urinalysis: 90-95% and Problem with False Positives.
2. Blood Test: 99% Accurate and Problem with False Positives.
3. Hair Test: 99% Accurate except for THC and Alcohol b/c of Problem Determining Timing of Use.
11/7: What are the 4 Problems with Drug Testing?
2. Changing Legal Status
3. Chain of Custody
4. Consistent Application
11/7: What are the 4 Reasons why Surveillance is Increasing in the Workplace?
1. Theft of Goods
2. Theft of Time
3. Use of Equipment
4. Industrial Espionage
11/7: How does Free Speech Apply to the Workplace?
It Does Not.
Protections apply to Religious Speech and Speech Protected under Labor Law.
11/7: How the 4th Amendment, Unreasonable Search and Seizure, Apply to the Workplace?
It Does Not.
Unreasonable Search and Seizure does Not Extend to the Private Sector Workplace.
11/8: Who is the Father of Scientific Management?
11/8: What is Scientific Management?
Management can and should systematically plan every detail of the production process to gain maximum efficiency.
The worker is considered an extension of the technology they use.
11/8: What are the 4 Principles of Scientific Management?
1. Work method based on the scientific study of tasks: time/motion study, one best way, and one right tool.
2. Select and train each worker scientifically.
3. Demonstrate the utility of best method.
4. Separate management from workers: no journeymen, craftsmen, or apprentices.
11/8: What is the Downside of Scientific Management?
Workers become interchangeable parts in an assembly line with no voice in the process.
Increase monotony and pace of work.
No autonomy and no feedback.
11/8: Theory X
Based on Scientific Management.
Workers are Inherently Lazy and Irresponsible and will Avoid Work where possible.
11/8: Theory Y
Informed by Maslow's Theory.
Workers under the Right Conditions seek Responsibility and Find Satisfaction in Work.
11/8: Abraham Maslow's Quote
"If we want to motivate, we must address awards and needs not met."
11/8: Maslow's Hierarchy of Needs
(1=Lowest/Bottom of the Pyramid)
In terms of Motivation, if Needs on the Bottom are Not Met, Nothing else in the Pyramid will follow through.
HO: What is the STAR Interview Response for Behavior Based Interview Questions?
11/14: What is Globalization?
Process of Increasing Interdependence and Interaction among People, Companies, and Governments of Different Nations, and is accompanied by the Increasing Internationalism of Product and Labor Markets,
11/4: What are the 4 Aspects of Globalization?
4. Interdependence and Interaction
11/4: What makes Globalization possible?
1. Technology and Automation
2. Communication Networks and Internet Access
3. Growth of Economic Cooperation and Movement to Free Trade
4. Collapse of Communism and State-Managed Economics
11/4: What are the 5 Reasons Corporations Expand Internationally?
1. Increase Revenue
2. Lower Costs
3. Source Raw Materials
4. Control Supply Chain and Manufacturing Products
5. Global Economies of Scale
11/4: What are the problems with International Corporate Expansion?
1. Damage to the Environment
2. Exploitation of Labor
3. Monopoly Power
4. Economic Degradation
5. Non-Renewable Resources
6. Damage to Cultures
Largest Private Employer in the World.
Largest Retailer in the World.
17th Largest Publicly Held Company.
11/4: PROS of WALMART
1. Provide Low Prices
2. Good Selection
4. Largest Employer in the World
11/4: CONS of WALMART
1. Very Questionable Employment Practices
2. Drives Suppliers to Move Jobs Overseas
3. Drives Local Stores Out of Business
4. Uses Sub Contractors who are difficult to monitor and regulate: leads to Sweatshop Conditions for Workers making products
5. U.S. Taxpayers Subsidize Walmart Employees who qualify for food stamps, housing assistance, etc.
11/4: 4 PROS of Globalization
1. New jobs in developing countries often pay more than other jobs in that country.
2. Living standards can go up faster in poor countries.
3. Global competition keeps prices lower for consumers.
4. U.S. corporations that are multinational corporations can increase profits because they can sell in markets in many countries and can produce products wherever wages and other costs are lowest.
11/4: CONS of Globalization
1. Millions of Americans have lost jobs due to manufacturing moving to low wage countries
2. New American jobs created are mostly in service industries and pay less than departed manufacturing jobs.
3. U.S. service and white collar jobs are increasingly vulnerable to moving off shore.
4. U.S. workers face pay cut demands from employers who often threaten to export jobs to lower wage countries.
5. Lost U.S. manufacturing jobs are often displaced by low wage and dangerous sweatshop jobs in developing countries.
11/5: What is the Chance of a Workplace Inspection?
1 in 250
11/5: Number of Deaths in the Workplace Deaths in 2016 and 2013
2013: 4,585 Deaths and 2.96 Million Injuries/Illnesses.
2016: 4,836 Deaths and 2.9 Million Injuries/Illnesses.
2016 Men: 4,498 or 93% Deaths
2016 Women: 338 or 7%
11/5: Why are Men more likely than Women to Die on the Job?
Men are 14 times more likely to die on the job but women are more likely to die on the job from violence and assault.
11/5: What are the 5 Occupations with the Most Fatalities?
2. Commercial Fishing
3. Airline Pilots/ Flight Engineers
4. Construction Workers
4. Agricultural Wokers
11/5: In 2015, What was the First and Second Leading Cause of On-the-Job Deaths
1. Vehicle Related Accidents
2. Violence (#1 Cause of Death of Women)
11/5: What are 5 Contemporary Workplace Hazards
1. Workplade Violence
2. Carpal Tunnel Syndrome
3. Office Hazards: Stairs, Slippery Floors, Broken Glass, etc.
5. Sick Building Syndrome
11/5: What is Sick Building Syndrome?
1. Most often seen in new buildings
2. Hard to diagnose
3. Often related to building supplies used in mass production
4. Volatile organic compounds
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