14 terms

chapter 10

STUDY
PLAY
cousneling
a professional service designed to help patients better understand and solve their hearing-related problems
psychosocial support
the means by which speech and hearing professionals help patients achieve long-term self-sufficiency in managing the psychological and social challenges that result from hearing loss
assertiveness training
aimed at teaching patients to express themselves assertively in their interpersonal communication interactions and to state both negative and positive feelings directly
clarification
a counseling technique whereby clinicians abstract the essence of a patients remarks and summarize them back to their patient
validation
a way to corroborate or confirm an experience or feeling. it lets patients know that you understand their feelings and what they are expressing to you, and that their feelings make sense
informational counseling
information is imparted to the patient about the hearing loss and hearing disability and the recommended steps for management
personal adjustment counseling
focuses on the permanency of the hearing loss and on psychological, social and emotional acceptance
explicit categorization
a way to ensure retention, is an informational counseling technique wherein the clinician enumerates the topics that will be covered and then announces each one before talking aloud it
rational emotive behavior therapy (REBT)
a solution- oriented counseling approach that focuses on resolving specific problems using cognitive, behavioral and affective elements; key to the approach is the idea that emotions result from beliefs rather than events or circumstances
desensitization
a way to reduce a patient's negative reactions in specific situations by means of repeatedly exposing the person to them in mild form, either in reality, or role-playing or by imagination
congruence with self
the first tenet of person-centered counseling in which clinicians act as themselves in interactions with patients and do not assume a facade of professionalism
unconditional positive regard
the second tenet of person-centered counseling, clinicians assume that patients know best and also assume that they have the inner resources to overcome their conversation difficulties
empathetic understanding
the third tenet of person-centered counseling. the counselor listens to the patients concerns and feelings about the hearing problem, reflects back to the patient and helps the patient identify solutions
hearing related stress
the stress of adjusting to a new self-concept, the stress of living with an impaired sensory system and the stress of living with the reactions of society to people who have a disability and who experience communication difficulties
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