Leadership Final Review
Terms in this set (66)
Communication with out words (tone, eye contact, body language, etc.)
This part of a presentation is very important to gain the audience's attention
To give the audience time to reflect and understand
To easily view and understand
Presenter must make eye contact with everyone in the room
To challenge others to consider or accept new ideas, or to take action
Showing respect for the audience and the occasion
An organized message that is audible and easily understood
To summarize the main idea, and check for understanding
To come to this, group members need to agree on an alternative.
Things needed to complete the project/Achieve goals.
People involved to help develop the project.
Money needed to complete a project.
times that involve deciding whether something is right or wrong
This is a possible outcome of unethical choices
treating others the way that you want to be treated
rule of law
respecting the rules and laws of your city and country
ensuring that your actions are helpful in the long term not just the short term
honoring the rights, freedoms, views, and property of others
being truthful when you communicate
accepting responsibility for all your decisions
acting with honesty in all situations
core values that do not change in new situations
Important during the planning stages and while the project is being completed. Managers should keep track of the due date and not let the project fall behind.
An alternate way to carry out a project. When an unforeseen event changes the project, if you have a backup plan, you can still get the project done.
Managers should do this throughout the life of a project. This meaning reviewing the project goals to stay on topic.
It is important to develop a clear understanding of the project's objectives or this.
When someone tells you to do something
Doing this before someone is done shows you don't know when to speak
What you do to help you understand what someone wants you to do
results of your actions
In order of
You are responsible for the fault of your actions, good or bad
not using speech; using little or no oral language
happening or done without deliberate thought or effort
What you do
The best way to do a task
Concrete and measurable
A mental vision of the ideal future, requires hard work and dedication, helps you make good decisions, can change completely overtime
a strong desire for achievement
This is the first step of determining a vision
the realization of yourself when you notice that you act or feel a certain way in a situation
the ability to adjust to new and changing situations
an important part in relationship management
an example of how leadership and emotional intelligence overlap
multiple attempts in spite of setbacks
The steps to this include: 1) Show why change is necessary 2) Ask others to join you 3) Communicate to everyone involved 4) Address resistance 5) Put change into action
Characteristics of of this are being effective, going above and beyond, persuasive, independent, and love to learn
Make or become different
Lack of this makes change fail
This can occur at any time during the change process when people try to keep things from happening
Acknowledging differences as assets
Belief in the superiority of one's nation or ethnic group.
To be Culturally Sensitive
Look for common ground
Cultural sensitivity needs patience
Its a lifelong goal
Reach an agreement
The primary goal of negotiation is to...
During a negotiation, Kara tells Jason that she will agree to help him with the department budget, if he agrees to help her finish a research project. This is an example of...
Fair and objective
Successful negotiators often earn the other party's respect by being...
A person might schedule a specific time and place to negotiate with another party in order to...
If the other person becomes very emotional during a negotiation, which of the following tactics is most likely to help you get back on track...
listening, responding and noticing one's actions in a meaningful way; is considered Low-cost
Systems of reward and recognition are usually planned and well-thought-out. (Example: Strict School grading system)
Offered outside structured systems, and often is something spontaneous. (Example: Praiseful teacher comment)
An important form of team recognition that creates the opportunity to reflect on the team's goals and accomplishments.
This type of behavior is finding someone doing something right; Especially an individual effort
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