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CTS Ch 2 Test
Terms in this set (21)
Bend your knees to use the strength in your legs to lift the printer.
A new technician has joined the IT team and is about to service a heavy printer. What advice would you give this technician to avoid any injury when transporting the heavy printer to the service area?
by using a battery to supply a constant level of voltage
How does an inline UPS protect computer equipment against electrical power brownouts and blackouts?
working in low levels of humidity
Which circumstance increases the likelihood of ESD damage to a computer?
Which condition refers to a reduced voltage level of AC power that lasts for an extended period of time?
electrical storms, power lines
What are two significant sources of EMI?
Use a grounded mat on the workbench, Use a correctly connected antistatic wrist strap.
A technician is unpacking a new PCIe video adapter from an antistatic bag to install the card in a desktop computer. Which two measures should the technician use to protect the card and other computer components?
follow local regulations for disposal
How should a technician dispose of an empty inkjet printer cartridge?
potential residual high voltage
What makes CRT monitor disposal dangerous for a technician who is handling the disposal?
A technician is troubleshooting connectivity issues to a PC and needs to verify which cable is plugged into the correct port of the patch panel. What tool should the technician use?
Which tool is designed to loosen or tighten crosshead screws?
What tool would a technician use to remove a slotted screw?
Which tool in Windows OS gives a technician access to initialize disks and create partitions?
System File Checker
Which Windows OS tool scans the critical files of the operating system and replaces any files that have been corrupted?
Which tool should be used if a user needs to optimize space on a hard drive?
It provides reference material for similar problems when they are encountered in the future.
Why is documentation of all services and repairs an important organizational tool for a technician?
a magnetic screwdriver
Which tool could potentially cause data loss on hard disk or floppy drives?
to equalize the electrical charge between a person and the equipment
Why should an antistatic wrist strap be worn when working on electronic equipment?
avoid using magnetized tools
Which precaution should be taken when working inside computer systems?
Which cleaning solution is recommended to clean the contacts of computer components?
pencil lead is conductive
Why should a pencil never be used as a tool when working inside a computer?
by using a multimeter
A technician suspects that a power supply is faulty. How can it be checked?
THIS SET IS OFTEN IN FOLDERS WITH...
Computer Tech Support Final Study Guide
CTS Ch 1 Study Guides
CTS Ch 2 Study Guides
CTS Ch 3 Study Guides
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