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5 Written questions

5 Matching questions

  1. Operational control
  2. Support activities
  3. Information
  4. Product differentiation strategy
  5. Essential information
  1. a related to the effective and efficient performance of specific tasks
  2. b data converted into a meaningful and useful context
  3. c Supports primary activities
  4. d entails adding features or services not provided by competitors to a product so you can charge customers a premium price.
  5. e required to conduct business with external parties such as purchase orders and customer billings

5 Multiple choice questions

  1. striving to be the most efficient producer of a product or service
  2. is achieved when a subsystem achieves its goal while contributing to the organization's overall goal.
  3. involves serving a subset of customers who differ from other other customers in terms of factors such as geographic location or size, which creates different requirements for serving those customers.
  4. usually required by a government entity such as a report to the IRS on taxable income and withholding
  5. occurs when a decision or action of a subsystem is inconsistent with the goals of another subsystem or the system as a whole.

5 True/False questions

  1. Supply chainThe series of departments that carry out value-creating activities to design, produce, market, deliver, and support a firm's products.

          

  2. Accounting information system (AIS)required to conduct business with external parties such as purchase orders and customer billings

          

  3. Integrationeliminates duplicate recording, storage, reporting, and other processing activities in an organization

          

  4. Unstructured decisionsare nonrecurring and non routine decisions.

          

  5. Systemare facts that are collected, recorded, stored, and processed by an information system