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5 Written questions

5 Matching questions

  1. Primary activities
  2. Access-based strategic position
  3. Value chain
  4. Information overload
  5. Discretionary information
  1. a The series of departments that carry out value-creating activities to design, produce, market, deliver, and support a firm's products.
  2. b information that is available only to certain internal users
  3. c involves serving a subset of customers who differ from other other customers in terms of factors such as geographic location or size, which creates different requirements for serving those customers.
  4. d activities in the value chain that are performed to create, market, and deliver products and services to customers and provide post-delivery service and support. Primary activities include production, shipping and receiving, and marketing
  5. e the state of having more information than one can process

5 Multiple choice questions

  1. All the stages in the production process from obtaining raw materials to selling to the consumer - from point of origin to point of consumption
  2. uses data warehouses and complex algorithms to forecast future events, based on historical trends and calculated probabilities.
  3. are nonrecurring and non routine decisions.
  4. is achieved when a subsystem achieves its goal while contributing to the organization's overall goal.
  5. eliminates duplicate recording, storage, reporting, and other processing activities in an organization

5 True/False questions

  1. Value of informationis the benefit produced by the information minus the cost of producing it

          

  2. Systemthe condition that exists when the organization's parts interact to produce a joint effect that is greater than the sum of the parts acting alone

          

  3. Essential informationrequired to conduct business with external parties such as purchase orders and customer billings

          

  4. Structured decisionsrepetitive, routine, and understood well enough that they can be delegated to lower level employees in the organization

          

  5. Goal conflictis achieved when a subsystem achieves its goal while contributing to the organization's overall goal.