200 terms

ITE-1 Ch 5 V5.0 Operating Systems-1

STUDY
PLAY
DOS - Desktop Operations System
Windows 7; MAX OS X; LIUX; UNIX
How Convert From FAT32 to NTFS
Convert.Exe
How Convert from NTFS to FAT32
You Don't.
System Restore
If all goes to pot, restore the computer to an earlier time in which the system worked with _____ _______
Registry
responsible for recording the location of DLL (Dynamic Link Library)
DLL
Dynamic Link Library: program code can be used by difficult programs to do common functions
DOS vs NOS
Desktop Operating System vs Network Operating System
NOS
Supports Multiple Users, runs lots of applications, robust, increased security, network
Device Manager
Application that displays list of hardware that is installed on the system
When a user makes changes to the settings of a windows system, where are these changes stored?
Registry
Registry
contains information on users, applications, hardware, network settings, and file types
What letter is used to flag a file for backup
a
(File) R
File is Read-Only
(File) A
file will be archived the next time that the disk is backed up.
(File) S
System File - warning is given if an attempt to made to delete/modify file
(File) H
File is hidden in directory display
Process of breaking a program into smaller parts that can be loaded as needed by the OS
Multi-threading
Multi-processing
related to a system with more than one
Multi-user
related to a system that supports more than one user at the same time
Multi-Task
system that can perform more than one task at the same time.
Max Number of Primary partitions allowed on hard drive
4
Active Partition
Partition used by Windows OS to boot the computer
Primary Partition
First Partition on a drive usually
any remaining space on the primary drive
Extended Partition
How many Active Partitions on any drive
1
partition where the operating system files are stored and is used to boot the computer.
Active
Sysprep
Microsoft System Preparation Tool
Microsoft System Preparation Tool
to enable the same operating system to be installed and configured on multiple computers; deploy the same Windows operating system on multiple computers that may have different hardware.
Task Manager Performance
to check the CPU usage of the PC; Two key areas that are shown are memory and CPU usage.
Type 2 hypervisor
Virtual PC
command would allow a technician to receive help with the command-line options that are used to schedule a program to run at a specific time
AT /?
command is used from a Windows command prompt to schedule commands and programs to run at a specific date and time
AT
application update causes the computer to function improperly. Which Windows function could be used to roll the operating system back to a previous state
Restore point
What programs have you installed recently?
open ended question that could be used when helping a customer troubleshoot a Windows problem
A technician is having difficulty resolving what appears to be a Windows 7 problem. Previously documented known solutions did not work and neither Device Manager nor Event Viewer provided useful information. Which two actions should the technician try next? (Choose two.)
Check any manuals that relate to the hardware and software.....
Check the Internet for possible solutions.
A computer is suffering from poor performance after an upgrade from Windows XP to Windows Vista. Which action could improve the performance?
Turn off Aero
A user reports to a technician that his computer freezes without any error messages. What are two probable causes? (Choose two.)
An update has corrupted the operating system.;
The power supply is failing.
Missing NTLDR"
"Inaccessible Boot Device"
When NTLDR is missing or damaged
Invalid Boot Disk"
•"BOOTMGR is missing"
•"Missing NTLDR"
MBR is corrupted
Missing NTLDR"
•"Invalid Boot Disk"
•"BOOTMGR is missing
boot order is not set correctly in BIOS, the computer displays one of these messages (after the POST):
A technician is troubleshooting a PC. The display shows an "Invalid Boot Disk" error after the POST. What is a probable cause
The MBR is corrupted.
Utility to schedule windows Update feature to check for updates
Automatic Updates
Every setting is stored in the...
Registry
____ virtualization platform for Windows 7
Windows Virtual PC
Type 1 (native)
Hardware is host
Type 2 (hosted)
OS; Windows virtual PC
Software that creates and manages a virtual machine is called a
Hypervisor / VMM (Virtual Machine Manager(
VMM
Virtual Machine Manager
____ when a host machine uses it's system to host a virtual machine
PC Virtualization
MSConFig
System Config In Windows 7
MMC
Microsoft Management Console
Opens Windows Explorer
Explorer
Display Details for Direct X
DxDiag
CMD
Used to Execute Command Line Programs/Utilities
2 File Systems
NTFS and FAT-32
NTFS
16 exbytes; New Technology File System
FAT-32
2 TB; File Allocation Table
Windows Install CD
Install Now; What to know; Repair your Computer
Install Now; What to Know; Repair your computer
Windows Install CD
Windows Install CD - 3x options
Quiet; Upgrade; Custom
Why a computer OS would fail to start-up start a good POST? (2 reasons)
Master Boot Record (corrupt); Boot Drive- Nonbootable Media
Steps: (1) Master Installation; (2)Sysprep; (3) Disk Image; (4) Copy Image onto a server
Disk Cloning
API
Application Programing Interface (guidelines to make sure application compatible with an OS)
(guidelines to make sure application compatible with an OS
API (Application Programing Interface)
letters used to name physical or logical drives
Drive Mapping
3 reasons to do a "Clean Installation"
1. computer passed to new guy; 2. OS Corrupted, 3. Hard Drive Replaced
OS
Operating System
DOS
Desktop operating System
NOS
Network Operating System
This style of installation wipes everything out, not preserve any information from previuos installations
Clean Installation
Aero
Windows Vista Business - default desktop theme (problems here, a lot of moving pieces on this desktop)
1. Single User, 2. Share Files, 3. Share Stuff, 4. Small Network
DOS
1. Support Multiple, 2. Robust, 3. Better Security, 4. Network
NOS
Stack of Tracks - Lined up on top of one another
Cylinder
After Windows 7 Install Completes...
1. Computer reboots, 2. Create User Account, 3. Register Windows 7
Microsoft Update Manager
How scan for new software
STEPS: How adjust user account for Windows 7
Start - Control Panel - User Account - Add/Remove user Account
Mapping a drive to an empty folder on a volume (assigned drive path instead of letters)
Mounting a Volume
Customize Desktop in Windows 7 + Windows VISTA
STEPS: Right Click - Personalize
STEPS: Right Click - Properties
Customize Start Menu or Taskbar
Task Manager
allows you to view all running applications might have stopped responding
4 Default Libraries in Windows 7
Documents, Music, Pictures, Videos
Monitors Programs On a Computer and Warns User When An action might present a threat
UAC: User Account Control
NTFS
New Technology File System; preferred file system for a clear installation of windows is
DOS - 4x types
Windows 8, MAC OS X, Linux, UNIX
Red Hat Linux
NOS
How scan for new software?
Microsoft Update mnanager
NOS - 3 examples
Window server, Red Hat Linux, Mac OS X server
A ____ Drive is a section of an extended partition. Used for admin stuff
Logical Drive
device that moves between networks
Router
API
Application Programming Interface, guidelines to make sure applications are compatible with an OS
______ Disk - ability to create volumes that span across more than 1 disk
Dynamic
USMT - User State Migration Tool
software to create a store of user file/settings -save in differenet locations then the OS
USMT
User State Migration Tool - migrates all user files/settings to the new OS
How Use Upgrade Advisor
STEPS: Download it - START CHECK - Compatibility report - Save Report - Close
Once minimum hardware requirements are satisfied, where should a technician look to determine if the computer hardware has been tested with Windows XP?
the Windows XP Hardware Compatibility List
HCL
Hardware Compatability List
What are two features of upgrading Windows 2000 to Windows XP? (Choose two.)
1.The File System Is Upgraded To NTFS
2. Windows 2000 applications and settings are kept.
While performing preventive maintenance, a technician notices that the operating system is missing updates. How can the technician enable automatic updates?
Run the Automatic Updates utility from the Control Panel
A technician has many new computers to set up. The technician completely configures one master computer and makes an image of the hard drive. This image is then installed on the other computers. What is this process called?
disk cloning
A user installs a new sound card driver in a computer that is working properly. After installing the driver for the new sound card the computer fails to boot. Which quick fix can the user implement to return to the previous working state?
boot to Last Known Good Configuration
A user is running Windows Vista and has an application that runs in Windows XP but the application fails to run in Vista. In which Vista mode should the user try running the application?
compatibility mode
A technician has a computer that is unable to boot Windows XP properly. The technician has decided that it is necessary to attempt a repair of XP. Which utility will be run if the technician selects Repair XP from the XP boot disk?
Recovery Console
real mode
operating mode is used by Windows XP to run a DOS application?
API
set of guidelines is used to ensure that programmers develop applications that are compatible with an operating system?
When a computer boots from the Windows Vista disc, which three functions are performed if the Custom (advanced) option is selected? (Choose three.)
Clean Copy of Windows VISTA installed; Location of Windows installation be selected; changes to disk partitions can be made
As a user attempts to boot the computer, the message "NTLDR is missing" is observed on the screen. What will result from this situation?
The operating system will fail to load.
In which two situations should a technician create a restore point? (Choose two.)
before installing a new device driver;
before an operating system update
A technician has installed new video drivers on a Windows XP computer and now the monitor shows distorted images. What startup mode can the technician use to access a new driver on the network?
Safe Mode
A user in a large manufacturing company uses a PC that is connected to the company network. Where should the user look to find a server attached to the network?
My Network Place
user decides to install a new version of Windows Vista but needs to retain the configurations and customizations of the current Windows XP operating system. Which software can be used to achieve this?
Windows User State Migration Tool
4
the maximum number of primary partitions per hard drive that is supported by Windows XP?
upgrade the file system on a Windows XP computer from FAT32 to NTFS. Which course of action should be taken to upgrade the file system to NTFS?
Run the Microsoft Convert utility.
A technician needs to upgrade the operating system on a computer from Windows 2000 Professional to Windows XP Professional. When the technician inserts the XP disc in the computer, the setup wizard fails to start. Which command can be used to start the upgrade?
winnt32
three settings are available to personalize the appearance of the desktop on a Windows Vista computer? (Choose three.)
Theme; Screensaver ; Taskbar Properties
technician thinks that the file system on a computer has a problem because Windows XP is reporting data integrity issues. Which Windows XP utility will check the file system for errors?
chkdsk
technician installing Windows Vista has come to the point where the product activation key is requested. What occurs if a product key is unavailable?
user will be asked for a product key, but the installation can continue without a key
troubleshooting a printer problem, a technician finds that the operating system was automatically updated with a corrupt device driver. Which solution would resolve this issue?
Roll Back the Driver
What are three features of the Microsoft Management Console (MMC)? (Choose three.)
MMC logs a history of application events; It organizes operating system snap-ins; It displays computer performance information
Windows Vista has a feature called the Sidebar. Which three types of items can be contained within the Sidebar? (Choose three.)
Games; Clock; Sticky Note
company with 40 computers needs to reduce repair costs, decrease downtime, and improve reliability. Which task will meet these needs?
Develop a preventive maintenance plan.
user reports that a Windows XP system is unable to boot properly. How can the technician advise the user to boot into Safe Mode?
Reboot the system, press and hold F8 until a menu is displayed, and then select Safe Mode
technician has finished installing Windows XP. What should the technician do to verify that all hardware has been installed correctly?
Use the Device Manager utility to ensure that all the devices are operational.
What would be the result of having a corrupt Master Boot Record?
The operating system will fail to start.
technician has installed new video drivers on a Windows XP computer and now the monitor shows distorted images. What startup mode can the technician use to access a new driver on the network?
Safe Mode with Rollback Support
mode allows applications that are not compatible with the current operating system to run in an environment that simulates an earlier operating system?
compatibility mode
Which operating mode is used by Windows XP to run a DOS application?
virtual real mode
A technician has a computer that is unable to boot Windows XP properly. The technician has decided that it is necessary to attempt a repair of XP. Which utility will be run if the technician selects Repair XP from the XP boot disk?
Recovery Console
Once minimum hardware requirements are satisfied, where should a technician look to determine if the computer hardware has been tested with Windows XP?
the Windows XP Hardware Compatibility List
A technician has finished installing Windows XP. What should the technician do to verify that all hardware has been installed correctly?
Use the Device Manager utility to ensure that all the devices are operational.
A user decides to install a new version of Windows Vista but needs to retain the configurations and customizations of the current Windows XP operating system. Which software can be used to achieve this?
Windows User State Migration Tool
Windows XP Home; Windows XP Professional
two operating systems can function correctly on a system with 64 MB of RAM? (Choose two.)
Which registry file contains information about the hardware and software in the computer system?
HKEY_LOCAL_MACHINE
What are two features of the Microsoft Management Console (MMC)? (Choose two.)
MMC logs a history of application events;
It organizes operating system snap-ins.
When troubleshooting a printer problem, a technician finds that the operating system was automatically updated with a corrupt device driver. Which solution would resolve this issue?
Roll back the driver.
Which directory contains Windows XP OS system files?
C:\WINDOWS
A company with 40 computers needs to reduce repair costs, decrease downtime, and improve reliability. Which task will meet these needs?
Develop a preventive maintenance plan.
API
set of guidelines is used to ensure that programmers develop applications that are compatible with an operating system?
ACAPI
technician thinks that the file system on a computer has a problem because Windows XP is reporting data integrity issues. Which Windows XP utility will check the file system for errors?
Chkdsk
What would be the result of having a corrupt Master Boot Record?
The operating system will fail to start.
A technician needs to upgrade the file system on a Windows XP computer from FAT32 to NTFS. Which course of action should be taken to upgrade the file system to NTFS?
Run the Microsoft Convert utility.
128 GB or more
RAM can be addressed by a 64-bit operating system
When a computer boots from the Windows Vista disc, which three functions are performed if the Custom (advanced) option is selected? (Choose three.)
1- Changes to disk partitions can be made.
2- A clean copy of Windows Vista is installed. 3- The location of the Windows installation can be selected.
What is the term for the ability of an operating system to run multiple applications at the same time?
multitasking
two operating systems can be upgraded to Windows XP Home? (Choose two.)
Windows 98 SE
Windows NT workstation
A video-file editor defragments the hard drive on his computer every month to ensure continuing optimal performance. How can the editor ensure that the defragmentation occurs every month?
Add Defrag to Scheduled Tasks in System Tools.
A new graphics card is installed in a computer. When the computer is powered on, the default drivers are loaded but some of the applications do not work properly. What should the user do to improve the graphics card performance?
Check the website of the manufacturer for the latest drivers.
Which protocol automates assignment of IP addresses?
DHCP
DHCP
protocol automates assignment of IP addresses
What is the purpose of the chkdsk /f command?
It checks a hard drive for errors and fixes them if possible.
technician boots a Windows XP computer that has an incorrect driver loaded for the video adapter card. How can the technician revert to a previous driver?
Select the video adapter card in Device Manager, select the Driver tab, and click Roll back driver from Properties.
Which protocol is used to resolve URLs to IP addresses
DNS
DNS
protocol is used to resolve URLs to IP addresses
What is the issue if the status of a hard disk drive shows as "Not Initialized" in the Disk Management utility?
The drive has input/output errors.
In Windows XP which file determines the prompt that a user sees during the boot process when multiple operating systems are present?
BOOT.INI
default location for system files in all versions of 32-bit Windows Vista?
the Windows\System32 subfolder
A technician is having trouble repairing a difficult Windows XP problem. The usual quick-fix solutions did not work and there are no obvious clues found in either Device Manager or Event Viewer. What two actions should the technician try next? (Choose two.)
Reinstall the operating system; Use the recovery CD to restore the operating system.
Day and Time
Which two pieces of information are required when configuring Automatic Updates for Windows XP? (Choose two.)
A technician notices that a PC that is running Windows XP locks up without any error messages. What is a probable cause of the problem?
The computer is overheating.
A technician notices that a program that is listed in the registry is not found on a PC that is running Windows XP. What is a possible solution to the problem?
Run chkdsk /F /R from the command prompt.
What is a feature that Internet browsers provide to improve performance when accessing recently visited websites?
caching recently accessed pages
Which information is backed up when a restore point is created?
system and Registry information only
Which two locations are commonly used in Windows for temporary files? (Choose two.)
C:\temp and C:\Windows\temp
What information is contained in restore points in Windows XP?
256 MB
at
Which command-line utility can be used to schedule a backup of a Windows XP workstation?
Which protocol automates assignment of IP addresses?
DHCP
DHCP
protocol automates assignment of IP addresses
Windows\Csc subfolder
default location for system files in all versions of 32-bit Windows Vista?
deleted files
information is contained in restore points in Windows XP?
What is a feature that Internet browsers provide to improve performance when accessing recently visited websites?
caching recently accessed pages
A technician boots a Windows XP computer that has an incorrect driver loaded for the video adapter card. How can the technician revert to a previous driver?
Select the video adapter card in Device Manager, select the Driver tab, and click Roll back driver from Properties.
issue if the status of a hard disk drive shows as "Not Initialized" in the Disk Management utility
drive does not contain a valid signature.
technician has many new computers to set up. The technician completely configures one master computer and makes an image of the hard drive. This image is then installed on the other computers. What is this process called?
disk cloning
While performing preventive maintenance, a technician notices that the operating system is missing updates. How can the technician enable automatic updates?
Run the Automatic Updates utility from the Control Panel.
two features of upgrading Windows 2000 to Windows XP? (
File System Is Upgrated To NTFS; Windows 2000 applications and settings are kept.
user installs a new sound card driver in a computer that is working properly. After installing the driver for the new sound card the computer fails to boot. Which quick fix can the user implement to return to the previous working state?
boot to Last Known Good Configuration
user is running Windows Vista and has an application that runs in Windows XP but the application fails to run in Vista. In which Vista mode should the user try running the application?
compatibility mode
technician has a computer that is unable to boot Windows XP properly. The technician has decided that it is necessary to attempt a repair of XP. Which utility will be run if the technician selects Repair XP from the XP boot disk?
Recovery Console
Real Mode
operating mode is used by Windows XP to run a DOS application
set of guidelines is used to ensure that programmers develop applications that are compatible with an operating system
API
When a computer boots from the Windows Vista disc, which three functions are performed if the Custom (advanced) option is selected? (Choose three.)
A clean copy of Windows Vista is installed.; location of the Windows installation can be selected; Changes to disk partitions can be made.
As a user attempts to boot the computer, the message "NTLDR is missing" is observed on the screen. What will result from this situation?
The operating system will fail to load.
before installing a new device driver
; before an operating system update
two situations should a technician create a restore point?
A technician has installed new video drivers on a Windows XP computer and now the monitor shows distorted images. What startup mode can the technician use to access a new driver on the network?
Safe Mode
A user in a large manufacturing company uses a PC that is connected to the company network. Where should the user look to find a server attached to the network?
My Network Place
user decides to install a new version of Windows Vista but needs to retain the configurations and customizations of the current Windows XP operating system. Which software can be used to achieve this?
Windows User State Migration Tool
technician needs to upgrade the file system on a Windows XP computer from FAT32 to NTFS. Which course of action should be taken to upgrade the file system to NTFS?
Run the Microsoft Convert utility.
winnt32
upgrade the operating system on a computer from Windows 2000 Professional to Windows XP Professional. When the technician inserts the XP disc in the computer, the setup wizard fails to start. Which command can be used to start the upgrade?
Theme; Screensaver; Taskbar Properties
three settings are available to personalize the appearance of the desktop on a Windows Vista computer? (Choose three.)
technician installing Windows Vista has come to the point where the product activation key is requested. What occurs if a product key is unavailable?
user will be asked for a product key, but the installation can continue without a key
troubleshooting a printer problem, a technician finds that the operating system was automatically updated with a corrupt device driver. Which solution would resolve this issue?
Roll Back the Driver
MMC logs a history of application events; It organizes operating system snap-ins ; It displays computer performance information
three features of the Microsoft Management Console (MMC)? (Choose three.)
Windows Vista has a feature called the Sidebar. Which three types of items can be contained within the Sidebar? (Choose three.)
Games; Clock; Sticky Notes
company with 40 computers needs to reduce repair costs, decrease downtime, and improve reliability. Which task will meet these needs?
preventive maintenance plan.
user reports that a Windows XP system is unable to boot properly. How can the technician advise the user to boot into Safe Mode?
Reboot the system, press and hold F8 until a menu is displayed, and then select Safe Mode
technician has finished installing Windows XP. What should the technician do to verify that all hardware has been installed correctly?
Device Manager utility to ensure that all the devices are operational.
would be the result of having a corrupt Master Boot Record?
The operating system will fail to start.
Windows XP - How to get to Command Line
Start - Run - CMD
If user switch from old computer to a new one - use ....
Windows Easy Transfer
Name the two User Interfaces
CLI - Command Line Interface (Black/White); GUI - Graphic User Interface (Menus/Icons)
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