Salesforce - Platform App Builder

Terms in this set (127)

Describe the capabilities of this core CRM object in the Salesforce schema: Person accounts (Choose 2)

a. Does use space in both account and contact table
b. Have the same icon as business accounts
c. Can only be merged with other person accounts
d. Are enabled by default
e. Are enabled via a feature license

a, c

1) Universal containers has included its orders as an external data object into Salesforce. You want to create a relationship between Accounts and the Orders object (one-to-many relationship) leveraging a key field for account which is on both external object and Account. Which relationship do you create:
a) Lookup Relationship
b) Master Detail Relationship
c) Hierarchical Relationship
d) external Lookup Relationship
E) indirect Lookup Relationship

2) Universal Container want to store an area code and wants to be able to search for it in applications (apex). Which are possible fields to store the data (choose 2):
a) Text
b) Phone
c) Email
d) Multi Picklist
e) Number

a, e

3) You want to use an External Data Object Table from Heroku carrying Product Category information. The data need to be included in Salesforce and searchable. What do you have to do before you can use the connection (choose two):
a) press "validate and sync"
b) choose "include in Salesforce searches" option
c) choose "include as index field"
d) URL / choose the URL

a, b, d

Which type of component CANNOT be added to a Lightning App Builder page?
A) Filter List
B) Global Actions
C) Dashboards
D) Visualforce

Which Action Type is not available when working with Global Actions?
A) Create a Record
B) Update a Record
C) Log a Call
D) Custom Visualforce

Your company needs to develop an Apex trigger in a sandbox to work with large amounts of records. The trigger needs to be tested with real records and the sandbox needs to be refreshed once a week. Which sandbox should be used?
A) Developer Sandbox
B) Developer Pro Sandbox
C) Partial Copy Sandbox
D) Full Sandbox

Standard picklist fields can be controlling or dependent?
A) True
B) False

How can you make a field mandatory? (Select 3)
A) Creating a validation rule for the field
B) Check the required field box for the field on the record type
C) Create a Workflow Rule
D) Check the required field box on the field definition
E) Check the required field box on the page layout.

a, d, e

A field designated as required, is only required when it is added
to a user's page layout
A) True
B) False

What is the name for an object that enables a many-to-many relationship between two other objects?
A) Parent Object
B) Child Object
C) Schema Object
D) Junction Object
E) Connector Object

What is true about a junction object?
A) A custom object that has two Master-Detail relationships
B) A custom object that has one Master-Detail relationship
C) A standard object that has two Master-Detail relationships
D) A standard object that has one Master-Detail relationship

A user asks for a checkbox to be automatically ticked if the annual revenue field is greater than a million. Which formula to trigger a workflow would satisfy this requirement?
A) AnnualRevenue > 1000000 , TRUE, FALSE
B) IF(AnnualRevenue > 1000000 ,"TRUE","FALSE")
C) AnnualRevenue
D) AnnualRevenue > 1000000

What are the three different custom tabs you can create?
(Choose 3)
A) APEX Tab
B) Web Tab
C) Visualforce Tab
D) Custom Object Tab
E) Standard Object Tab

b, c, d

What is true about Master-Detail relationships? (Choose 2)
A) When the parent record is deleted, all child records will be deleted
B) You can have a child record without the parent record
C) You have to expose the master-detail field on the child object page layout
D) You cannot delete a child object

a, c

If a child record in a master detail relationship is deleted, the parent is deleted.
A) True
B) False

Select the data types that are supported by formula fields (Choose 3):
A) Text
B) Percent
C) E-mail
D) Currency
E) Phone

a, b, d

Which of these is not a valid report type?
A) Tabular
B) Detailed
C) Matrix
D) Summary

Before code can be deployed in production, what percentage of test coverage must be achieved?
A) 25
B) 50
C) 75
D) 100

What type of data cannot be imported using the import wizard?
A) Accounts and Contacts
B) Leads
C) Users
D) Custom Objects

Which Salesforce Formula Function can return a value based on more than two different field parameters?
A) CASE Statement
B) IF Statement
C) Beings
D) Contains

Custom objects on the "detail" side of a master-detail relationship cannot have sharing rules.

True

Which feature sets the base level of access to an object?
A) Organizational Wide Defaults
B) Public Groups
C) Roles
D) Profiles

A user's profile does not have any permissions to view a custom object. However, the Organization Wide Defaults for the custom object are set to Public Read/Write. Users with this profile will still be able to access the custom object.
A) True
B) False

Object A has a lookup to object B. Which of the following
statements are true? (Choose 2)
A) Fields of object A can be accessed from object B
B) Fields of object B can be accessed from object A
C) Fields of both B and A are accessible from object A
D) Fields of both A and B are accessible from object B

b, c

What type of field needs to be wrapped in a function (in a formula) to be accessed?
A) Picklist
B) Date/Time
C) Currency
D) Long Text Field

What type of field cannot be used in a formula field?
A) Other Formula Fields
B) Text Area (Long)
C) Standard Fields
D) Date/Time

Currently defined picklist values are retained when you change a picklist to a multi-select picklist?
A) True
B) False

What is the maximum number of master-detail lookup
relationships allowable per object?
A) 1
B) 2
C) 3
D) 4

What is a self relationship?
A) A relationship of account to opportunity owned by same owner
B) A lookup to global search
C) A lookup field to the same object
D) A lookup field to the user object

c

Self-relationship:
When an object has a lookup with itself, it is a self-relationship. A self relationship creates a tree diagram of the objects. For example, the account has a lookup on himself, called Parent Account.
On the user object a special self-relationship called the hierarchical relationship helps create superior roles such as supervisor, manager on user object. The hierarchical relationship is a self-relationship of the user object.

Hierarchical relationship :
This type of relationship is a special lookup relationship available only for the user object. It allows users to use a lookup field to associate one user with another that does not directly or indirectly refer to itself. For example, you can create a custom hierarchical relationship field to store each user's direct manager.

In a data model object A is related to B, B is related to C. How will a developer create a report to include fields of A & C?
A) Create lookup relationships between A,B and C
B) Create a custom report type with A,B and C, and use it in the report.
C) Create a custom report with A and C fields as the relationship already exists
D) Report cannot be created

In a master-detail relationship scenario, the fields of the parent object need to be displayed in the related list. How will a developer achieve this design?
A) Cross-object formula field
B) Workflow rule
C) Validation rule
D) Assignment rule

An organization wants to create a field to store manager data on the user object. The manager field is a reference to another user record. What type of relationship should be used?
A) Master-Detail
B) Hierarchical
C) Lookup
D) Many-to-many

26. Your manager has asked you to create an object with radio buttons that track a rating of 1-5, how will you achieve this?
A) Create a radio button with 5 options
B) Create a dependent picklist that feeds the radio button type field
C) Create a formula field
D) Create a Visualforce page with radio buttons

How do you highlight totals in a report?
A) Roll-up summary field
B) Formula Field
C) Custom summary field
D) Summary totals

What is true about a custom tab?
A) It can only be included in one application
B) It can only be included in standard applications
C) It can be included in as many applications as desired
D) It can only be included in custom applications

When would a developer use upsert and external IDs? (Choose 2)
A) To integrate with an external system
B) To migrate customizations from a sandbox to production
C) To load related records without knowing Salesforce record IDs
D) To use Web Services API to query for data

a, c

What language is used to query Salesforce for specific
information?
A) SQL
B) SOQL
C) SOSL
D) Apex

Which functionality is NOT available on a custom object?
A) Validation Rules
B) Assignment Rules
C) Workflows
D) Record Types

Which of the following cannot be done via a Workflow?
A) Create a Task
B) Create an Event
C) Create an Email Alert
D) Create an Outbound Message

You have Custom Object A & Custom Object B, a record has to be created on B once a certain criteria is met A, how can this be achieved?
A) Workflow Rule
B) Lightning Process on Object A
C) Lightning Process on Object B
D) APEX Trigger on Object B

Which of the following represent correct syntax to display first name from global variable user?
A) {User.FirstName}
B) {!User.FirstName}
C) $User.FirstName
D) {!$User.FirstName}

Customer services wish to analyse how many open cases there are each day over a period of time. How can they achieve this?
A) Summary Reports
B) Matrix Reports
C) Tabular Reports
D) Analytic Snapshot

Which of the following is true about Roll-up summary fields?
A) Roll-up summary can only be set on the parent of a MasterDetail or Lookup relationship.
B) Roll-up summary can be used to compute SUM,MIN,MAX,AVG
over a set of records
C) The results of the roll-up summary is displayed on the child in a master-detail relationship.
D) Roll-up summary fields are readonly

What can a cross-object formula reference?
A) Child Only
B) Parent Only
C) Records of the same Object
D) Both Parent and Child objects

A developer wants to make sure that all fields on his new
custom object are editable to all profiles, what should be checked on field level security?
A) Disable Visible and Read-Only
B) Disable Visible but Enable Read-Only
C) Enable Visible but Disable Read-Only
D) Enable Visible and Read-Only

Which of these is true about the Lookup Relationship?
A) Parent is not a required field and may be omitted
B) Deleting an object deletes its children
C) Roll-up summary field can be used to perform basic operations over all children of a parent record
D) Security access of the child record is dependent upon the parent record

What layer of model-view-controller paradigm are standard or custom objects associated with?
A) View
B) Model
C) Controller
D) View and Controller

Which of the following is not a valid return type of a custom formula?
A) Date
B) Decimal
C) Text
D) Array

What is the maximum number of external IDs an object may have?
A) 1
B) 5
C) 3
D) 7

Your company has the requirement to calculate potential commission for its sales reps working on an Opportunity. If you have limited in house resources, what would best satisfy this requirement?
A) Build a custom API to work with an external commissions website
B) Browse the AppExchange to look for a potential partner App which can be directly installed
C) Hire an internal developer to build a customer commissions app
D) Configure the commissions tab under "Opportunities" in setup

Which type of component CANNOT be added to a Lightning App Builder page?
A) Filter List
B) Global Actions
C) Dashboards
D) Visualforce

What are the three groups of Lighting Components you can add, when working with the Lightning App Builder? (Choose 3)
A) Standard
B) Custom
C) Custom - Managed
D) Standard - Managed

a, b, c

Which Action Type is not available when working with Global Actions?
A) Create a Record
B) Update a Record
C) Log a Call
D) Custom Visualforce

What is true about Social Networks in Salesforce?
A) You must login with your own personal social network account to work with social accounts
B) You must login with your company's social network account to work with social accounts
C) You must be careful about who you give access to social accounts, as they do not follow a security model
D) Social accounts allow you to manage your company's social media from within Salesforce

Your company wants to setup a support wizard where
agents can be prompted with relevant information, depending on the customer's issue. What feature would best support this requirement?
A) Support Wizard
B) Lightning Process Builder
C) Visual Workflow
D) Workflow

What is not a possible action of the Lightning Process Builder?
A) Update a record
B) Trigger APEX
C) Trigger a Flow
D) Send an Outbound message

When changing a field's data type, which scenario can you expect data loss? (Pick Three)
A) Text to Picklist
B) Number to Text
C) Email to Text
D) Currency to Number

a, b, d

Two custom objects exist with a Master‐Detail relationship. Your company now needs to count and display the number of child objects associated with the
parent. Which feature can best satisfy this requirement?
A) Visual Flow
B) Lightning Process Builder
C) Formula Fields
D) Roll-up Summary Field

Which of the following are advantages to using Lightning Process Builder over Workflow rules?
(Choose 2)
A) Solutions may have more than one outcome
B) There are more actions available to you
C) Solutions run faster
D) Lightning Process Solutions are bulkified while Workflow rules are not

a, b

Which Validation formula is valid to make sure Phone & Email fields are filled in when converting a
Lead?
A) IsConverted = TRUE && OR(ISBLANK(Phone), ISBLANK(Email))
B) IsConverted = TRUE && OR(Phone, Email)
C) IsConverted = TRUE && (ISBLANK(Phone) && ISBLANK(Email)
D) IsConverted = FALSE && (ISBLANK(Phone) && ISBLANK(Email)

Your company has an external database of payment information that they wish to populate in Salesforce. They have decided to use Lightning connect & External objects to fulfill this requirement. If they wish to link this external object to Opportunities, which kind of relationship will need to be created?
A) Indirect lookup
B) External lookup
C) Master-‐detail
D) Lookup

Your company has a Custom Object called Projects with a Lookup relationship to Opportunities. Once an Opportunity is closed won a project needs to be created automatically and assigned to a queue. How would you best accomplish this requirement?
A) Apex Trigger on Projects
B) Apex Trigger on Opportunities
C) Lightning Process Builder
D) Visual Flow

Which of the following statements are true about Record ID's? (Choose 2)
A) The 18 character ID is case‐insensitive
B) The 18 character ID is case‐sensitive
C) The 15 character ID is case‐insensitive
D) The 15 characterID is case‐sensitive

a, d

A user has requested a field that counts the number of child records associated with a custom object. These custom objects have a lookup relationship
between each other, which feature would best accomplish this requirement?
A) Apex Trigger
B) Lightning Process Builder
C) Roll‐Up summary field
D) Visual Flow

What statements are true about managed packages?
(Select 2)
A) Managed packages have upgradable components
B) Managed packages have open‐source code
C) Managed packages allow for property protection
D) Managed packages do not allow for licensing

a, c

In terms of the order of execution, what must be taken into account when using Validation rules & Workflows?
A) Validation rules fire after Workflow rules, so you must ensure that Workflow rules abide by your Validation rules to avoid errors
B) Validation rules fire before Workflow rules
therefore will not catch any data that does not abide by your Validation rules.
C) Validation rules & Workflow rules fire on separate automation schedules and therefore the order of execution can be ignored.
D) The order of execution can be controlled in Salesforce setup

b

Salesforce processes any rules in the following order:
1. Validation rules
2. Assignment rules
3.Auto-response rules
4. Workflow rules (with immediate actions)
Escalation rules

Universal Container is using assignment rules to distribute cases to regional teams. Which of the following is true?

A) It is possible to have multiple active assignment rules
B) Cases may be assigned to queues (if configured)
C) A workflow field update can be used instead
D) Cases may be assigned to public groups (if configured)

b

only one can be active
cant be assigned to public groups
workflow can change owner to a user or queue, but not to a specified team as assignments can do

When should a system administrator consider using the Salesforce AppExchange? (Choose 2)

A) When looking for pre-built custom applications and tools
B) To submit ideas for Salesforce application enhancements
C) To find answers to Salesforce application questions
D) When standard Salesforce functionality needs to be extended

a, d

Universal containers has a custom object "service" which has a lookup relationship to Account. Universal containers wants to enhance Salesforce1 with an action that allows account managers to enter a new service to an Account while looking at the account.

A) Enter a object specific action to Service and put it in the Service Layout
B) Enter a object specific action to Service and put it in the Account Layout
C) Enter a object specific action to Account and put it in the Service Layout
D) Enter a object specific action to Account and put it in the Account Layout

Which API cannot be used to create the data model? (choose 3)

A) Force.com Single Sign-on API
B) Force.com API
C) Force.com Metadata API
D) AJAX toolkit for Force.com

a, b, d

Universal containers has a custom object that has a many-to-many relationship with opportunityLineItem carrying price and amount information. In order to compute total amounts and total prices per Opportunity using Rollup summary fields, what field type will you use?

A) Junction
B) Lookup
C) Master-Detail
D) Cross-object

Universal Container want to store an area code and wants to be able to search for it in searches. Which are possible fields to store the data? (choose 2)

A) Text
B) Email
C) Phone
D) Multi Picklist
E) Number

a, e

Field type conversion. Which of the following are true: (choose 2)

A) Data can be lost converting from number to currency (assuming that field lengths are identical)
B) Information can be lost when converting from text area (rich) to text area (long)
C) Data can be lost when converting from simple picklist to multi picklist
D) Data can be lost when converting from auto-number to text

a, b

Which developer tool can be used to create a data model? (choose 2)

A) Force.com data loader
B) Application data model wizard
C) Force.com IDE
D) Schema builder

c, d

You want to use an External Data Object Table from Heroku carrying Product Category information. The data need to be included in Salesforce and searchable. What do you have to do before you can use the connection (choose 2)

A) Choose "include in Salesforce searches" option
B) Choose "include as index field"
C) Press "validate and sync"
D) URL/choose the URL

a, c, d

Which statement about record types is true? (choose 2)

A)Users cannot view records assigned to a record type their profile does not have access to
B) The ability to create records of a specific record type is determined by the profile
C) Record types can be used to define picklist values available for a given field
D) Record types can only be assigned to one profile at a time

b, c

Which of the following fields are not available for record types?

A) All of the above
B) Case Status
C) Solution Status
D) Opportunity stages
E) Lead Status

What is true when a field update is set to re-evaluate the workflow rule? (choose 3)

A) Any workflow rules whose criteria are met as a result of the field update will be ignored
B) Only workflow rules that didn't fire before will be re-triggered
C) Only workflow rules on the same object as the initial field update will be re-evaluated and triggered
D) In a batch update, workflow is only re-triggered on the entities where there is a change
E) Cascade of workflow rule re-evaluation and triggering can happen up to ten times after the initial field update that started it

b, c, d

If a field update for Rule1 triggers Rule2, and a field update for Rule2 triggers Rule1...

A) The updates create a loop and the org be blocked until the admin resolves the issue
B) Loop is allowed to run 25 times within one hour. If it does not end on its own the process will be stopped by R&D
C) The updates create a loop and the org limits for workflow time triggers per hour will likely be violated
D) When the second trigger is saved a Imminent Loop Error message will be displayed and the workflow rule update will not save

Which functions are available when creating a Roll-up Summary field? (choose 4)

A) MAX
B) SUM
C) AVG
D) MIN
E) COUNT

a, b, d ,e

A salesperson at AW Computing only see's the Social Contact's link for Twitter and not Facebook on his records. Why would this be happening?

A) The salesperson's login with Facebook has expired
B) Facebook is no longer supported by Social Contacts
C) None of his Facebook contacts have confirmed the nature of their relationship
D) The administrator hasn't enabled Social Contacts for Facebook

Actions on a Lightning Page allow you to:

A) Clone records, add users, and assign permissions
B) Send email and delete or clone records
C) Send email, send outbound messages, and launch a flow
D) Send email, create a task, and create or update records

In order to create an App Launcher component in Lightning an admin must...

A) Navigate to Setup-Customize-User Interface to enable the component for the Lightning App Builder
B) Purchase a license for the Lightning App Builder
C) Join the pilot Lightning App Builder team
D) Contact Salesforce to have the component activated for the Lightning App Builder

You can create global actions to let users create these kinds of records (choose 3)

A) Opportunity
B) Users
C) Products
D) Question
E) Event (without invitees)
F Chatter Post

a, d, e

A developer has completed work in the sandbox and is ready to send it to a related org, what deployment tool should be used?

A) Force.com IDE
B) Unmanaged Packages
C) Changes Sets
D) Force.com Migration Tool

You have created a workflow rule to send an email in your configuration sandbox. For some reason its not working, what should you double check? (choose 2)

A) HTML does not work in sandbox, make sure your email has no HTML
B) Check the deliverability settings
C) Look at the system audit trail
D) You have the correct email address

b, d

Universal containers wants to rollout new product bundles with several pricing options. Pricing options include product-price bundles, account specific pricing and more. Which product satisfies the needs:

A) Formula fields on Opportunity/Opportunity Product
B) Lightning process builder
C) Custom AppExchange app for product-pricing
D) Workflow on Opportunity/Opportunity Product

Universal Container want to store an area code and wants to be able to search for it in applications (apex). Which are possible fields to store the data (choose 2)

A) Multi Picklist
B) Email
C) Phone
D) Number
E) Text

d, e

Universal containers has included its orders as an external data object in to Salesforce. You want to create a relationship between Accounts and the Orders object (one-to-many relationship) leveraging a key field for account which is on both external object and Account. Which relationship do you create?

A) Hierarchical Relationship
B) Indirect Lookup Relationship
C) Lookup Relationship
D) External Lookup Relationship
E) Master Detail Relationship

Which statements are true regarding Roll-Up Summary fields? (Choose 3)

A) Advanced currency management has no affect on roll-up summary fields
B) Validation errors can display when saving either the detail or master record
C) Because roll-up summary fields are not displayed on edit pages, you can use them in validation rules
D) Automatically derived fields, such as current date or current user, are allowed in a roll-up summary field
E) Once created, you cannot change the detail object selected or delete any field referenced in your roll-up summary definition

b, c, e

What determines whether a user can create a new record using a specific record type?

A) Field level security
B) Sharing
C) Profile
D) Page layout

What can you build with the Lightning App Builder?

A) At-a-glance, dashboard-style apps
B) Simple, single-page apps with drill-down capability
C) Apps optimized for a particular task
D) All of the above

Which deployment tool will you use to deploy metadata from one organization to another organization?

A) Force.com Migration Tool
B) Unmanaged Packages
C) Force.com IDE
D) Change sets

Universal Container installs an unmanaged package. Which of the following are true (choose 2)

A) Unmanaged packages can be upgraded
B) Unmanaged packages don't have a version number
C) Components of unmanaged packages can be edited
D) Unmanaged packages have a namespace prefix
E) Tests are executed during deployment

c, e

*unmanaged cannot be upgraded*
*unmanaged have a version number*
*unmanaged namespace is removed*
*all need 75% code coverage during deployment*

Which permission is required to install and uninstall packages from Salesforce AppExchange?

A) Download AppExchange Packages
B) Upload AppExchange Packages
C) Manage Package Licenses
D) Create AppExchange Packages

Identify the field update limitations: (choose 3)

A) Field updates that are executed as approval actions don't trigger workflow rules
B) Read-only fields like formula or auto-number fields aren't available for field updates
C) The results of a field update can't trigger additional rules such as validation, assignment, auto-response, or escalation rules
D) In a batch update, workflow is re-triggered on all entities where there is a change

a, b, c

Which is true about social accounts?

A) You can use social accounts data even when you are not logged into the social account
B) You need a personal social account in order to see social account data
C) You can use social accounts to import data into Salesforce
D) Connection to social account is established thru a company wide "named principal"

A Lightning Page is:

A) A page you can access via a customer community
B) The new name for a Salesforce page layout
C) A custom layout for creating pages in Salesforce1
D) A compact, configurable, and reusable element

When a user creates a record by using an object specific create action, what feed item for that record appears? (Choose 3)

A) In the Chatter feed of the user who created the record
B) As the first entry in the feed for the new record
C) In the feed for the record on which the new record was created
D) In the user profile feed for all users who can view the record
E) In the Chatter feed of the first user who follows the record on the record was created

a, b, c

Person Accounts (choose 2)

A) Are enabled by default
B) Are enabled via feature license
C) Do use space in both account and contacts table
D) Can only be merged with other person accounts
E) Have the same icon as Business accounts

c, d

Which components can be added to a lightning app on custom Object (choose 3)

A) Standard Lightning component
B) Global actions
C) Visualforce
D) Object specific actions on the custom object
E) Custom lightning component

a, b, e

The admin of a large Salesforce org is actively developing a new sales process that requires regular updates and user acceptance testing weekly. What kind of sandbox is advisable for this admin's organization?

A) Partial Copy Sandbox
B) Developer Sandbox
C) Developer Pro Sandbox
D) Full Sandbox

Which social network is available in the Lightning Experience and Salesforce1

A) Linkedin
B) Facebook
C) Klout
D) Twitter

What standard Chatter actions (Post, File, Link, Poll, and Thanks) appear on the user profile page, regardless of the actions in the User page layout? (choose 3)

A) Post
B) Poll
C) Create
D) Email
E) File

a, b, e

What tools do you need to use to migrate Metadata to Two Different Production Orgs? (choose 3)

A) Force.Com Migration Tool
B) Data Loader
C) Change Set
D) Force.com IDE
E) Unmanaged Package

a, d, e

Identify the standard Lightning components: (choose 3)

A) Visualforce Page
B) Reports
C) Rich Text
D) Dashboards
E) List View

a, c, e

Which is true about encrypted fields?

A) A custom field can be converted to a encrypted field
B) They are available in Validation Rules or Apex Scripts even if the user is not having the permission "View Encrypted Data"
C) Encrypted fields can be converted to other field types.
D. In Email Templates, if an encrypted field needs to be displayed without the mask character, the User who receives the e-mail, should have "View Encrypted Data" permission.

Which statements are correct about encrypted fields among the following? (Choose 4)

A) Encrypted fields can be included in search results, and report results
B) Encrypted fields are not searchable and cannot be used to define report criteria
C) They are not available for use in filters such as list views, reports, rollup summary fields, and rule filters
D) Encrypted fields are not available in lead conversion, workflow rule criteria or formulas, formula fields, outbound messages, default values, and Web-to-Lead and Web-to-Case forms
E) Encrypted text fields can be an external ID and can have default values

a, b, c, d

Universal Containers has limited in‐house development resources, but would like to support online payment processing for its products. What is the recommended solution to meet this requirement?

A) Work with developers to develop custom code for payment processing.
B) Configure pricebooks, products, and payment schedules to enable this capability.
C) Configure Outbound Messaging to send a message to an external Payment Gateway.
D) Install an AppExchange product to provide Payment Gateway processing

Which type of custom fields can be used as External Id? (choose 3)

A) A text field that is required
B) A text field that is unique
C) A text field that is encrypted
D) Date
E) Phone
F) E-mail

a, b, f

*encrypted cannot be external ID*

What is true about Case Assignment rules? (choose 3)

A) They allow more than 1 rule entry per rule
B) They allow more than 1 active assignment rule
C) Create a complex business logic assignment rules
D) They allow cases to be assigned to queues
E) Predefined Case Team is mandatory for each entry rule

a, c, d

Universal Containers needs to create a roll‐up summary field on a custom object that counts the number of related records on another custom object. What type of field must exist before the roll‐up summary can be created, and where should it be located? Choose one answer.

A) A master‐detail relationship field on the parent objects.
B) A master‐detail relationship field on the child object.
C) A lookup relationship field on the child objects.
D) A lookup relationship field on the parent objects.

What is true about Social Accounts?

A) You can use social accounts to import data into salesforce
B) You can use social accounts data even when you are not logged into the social account.
C) You need a personal social account in order to see social account data
D) Connection to social account is established trough a company wide "named principal"

Use case: An object called "House" is related to Opportunity, there can be many Houses per Opportunity. On houses, we have a field named "Square feet". We need to show the total of Square feet for all houses on each Opportunity. What type of relationship should we have?

A) Junction
B) Master detail
C) Cross object
D) Lookup

When Record Types control picklist values, you need to... ? (choose 2)

A) If removed from picklist, value won't be available on any record types but the value on existing record will not change
B) Other option
C) Manually add values to the Record Types
D) You need to manually add values to Opportunity Source, Lead Source and Case source

a, c

Universal Containers needs to set the record type for a converted lead's Account, Contact, and Opportunity based on the user who is converting the lead. How can this be accomplished?

A) Set the master record types for each Profile for Account, Contact, and Opportunity to the desired record type for converted records.
B) Set the default record types for each Role for Account, Contact, and Opportunity to the desired record type for converted records.
C) Set the master record types for each Role for Account, Contact, and Opportunity to the desired record type for converted records
D) Set the default record types for each Profile for Account, Contact, and Opportunity to the desired record type for converted records.

What would the proper field type be to allow users to enter multiple paragraphs (choose 2):

A) Text
B) Text Area
C) Text Area (Long)
D) Text Area (Super Long)
E) Text Area (Rich)
F) Text (Encrypted)

c, e

If Universal Containers wants to refresh a sandbox weekly with some example data, which sandbox should Universal Containers create:

A) Developer Sandbox
B) Developer Pro Sandbox
C) Partial Copy Sandbox
D) Full Sandbox
E) Enterprise Sandbox

Universal Containers has a workflow on opportunity that will change the status field to "In Progress" when the Stage field is changed "Negotiation." In addition, there is a validation rule on Status that will prevent the status being set to "In Progress" if the amount of the opportunity is less than $10,000.

A user named Frank does not have FLS to see status. When Frank changes opportunities to a stage of "Negotiation" the status is still being changed to "In Progress", why is this occurring?

A) Workflow rules occur after validation rules and thus override validation rules.
B) Field Level Security prevents the validation rule from running.
C) Because updates to records based on workflow rules don't trigger validation rules, workflow rules can invalidate previously valid fields.

c

Salesforce processes rules in the following order:
1) Validation rules
2) Assignment rules
3) Auto-response rules
4) Workflow rules (with immediate actions)
5) Escalation rules

An admin is trying to add a custom VF page to the mobile app quick navigation menu but can't. What might be the problem?

A) VF page doesn't have a tab
B) VF page has fields that profile can't access
C) menu hasn't been configured for VF page
D) ??

How can an App Builder share Favorites with other Salesforce users?

A) Share link in the Favorites drop-down menu
B) Favorites can't be shared with other users
C) Favorites Settings under My Personal Information
D) Sharing can only be performed by users with System Administrator rights

Which two of the following are supported actions for the Global Actions Menu? (choose 2)

A) Post to a Chatter feed
B) Upload a new Chatter File
C) Launch a custom Lighting Component
D) Launch a custom Canvas App

c, d

How can an App Builder determine whether the features and customizations made in an org are Lightning-ready?

A) Use the Lightning Experience Readiness Toolkit in Workbench
B) Download the Lightning Experience Audit Tool from AppExchange
C) Implement the salesforce Lightning Design System in a sandbox
D) Launch the Lightning Experience Readiness Check from All Setup

Which three options are available for assigning access to Lightning Pages using Lightning App Builder? (Choose 3)

A) Role and subordinates
B) App default
C) App, record type, profile
D) The org default
E) Profile and permission sets

b, c , d

What Lightning Experience feature allows Salesforce users to modify existing records without opening them?

A) Inline editing in List Views
B) The edit option in the Favorites menu
C) Editable Reports
D) Global Actions

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