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BUS 102 Final Chapter 4
Terms in this set (48)
A common form of cheating in schools today that cuts and pastes information from the internet without giving credit is _______.
Companies that try to act in a socially responsible way are likely to focus on such activities as:
-Using recyclable packaging
-Increasing the diversity of their workforce
-Providing safety equipment and training for their workers
When you are faced with an ethical decision, what should be the question you ask yourself that relates to self-esteem?
"How will it make me feel about myself?"
_______ are insiders who report illegal or unethical behavior.
An ethical dilemma presents a situation for the decision maker in which there are two:
Equally unsatisfactory alternatives
Many corporate executives reported that they use social media to communicate their socially responsible activities to customers because it:
-Reaches broad and diverse groups
-Allows them to reach specific groups more directly
-Allows them to connect directly with customers
A systematic evaluation of an organization's progress toward implementing socially responsible and responsive programs is called:
A social audit
The standards of moral behavior, what is right or wrong, are known as:
Elements of an integrity-based ethics code include:
-Trust and shared accountability
-Clear guiding values
Corporate social responsibility is based on:
Concern for the welfare of society
Ethics codes that emphasize control and punishment of wrong-doers are _______-_______ ethics codes.
_______ _______ _______ is a business's concern for the welfare of society.
Corporate social responsibility
Corporate _______ is the dimension of social responsibility that refers to a position a firm takes or statement it makes on social and political issues.
The use of private information about a company by an employee for personal financial gain is:
Financial and political leaders can restore trust in the free market system by:
-Passing laws to make accounting records more transparent
-Making businesspeople more accountable for their actions
_______-_______ ethics codes emphasize preventing unlawful behavior by increasing control and penalizing wrongdoers.
_______-_______ ethics codes define an organization's guiding values, create an environment that supports ethically sound behavior, and stressed shared accountability.
Attracting and retaining better employees is an example of a corporate social responsibility:
A corporate donation to Foodlink would be considered:
A company's effectiveness and financial performance are most affected by responsible _______ _______ management.
What are the four basic rights of consumers, according to John F. Kennedy?
-The right to choose
-The right to be heard
-The right to be informed
-The right to safety
Making ethical decisions that are fair and balanced over the long term is important to maintaining healthy _______.
What can indirectly create an unethical business environment?
Overly ambitious goals and incentive programs
Important factors in enforcing an ethics code is:
-Conducting objective investigations
-Having an ethics officer who is fair
It is important to have an ethics officer to _______ the ethics code and provide a means of _______.
Unethical behavior in business, especially in the real estate and banking industries, has resulted in:
-Severe financial crises
-Lack of trust in the free market system
Top officials in countries like Japan, South Korea, and China have faced legal charges of influence peddling and _______ charges, which serve as examples of the unethical behavior that U.S. companies face in overseas markets.
Enhanced forms of philanthropy directly related to the company's competencies are called:
Corporate social initiatives
Increasing public concern for the environment created by the _______ movement has more businesses looking for environmentally friendly ways to do business.
_______ protect people from fraud, theft, and violence, while _______ are used to decide how we treat others responsibly according to society's views of right and wrong.
When faced with an ethical decision, what questions should you ask yourself?
-Is the proposed action legal?
-How will it make me feel about myself?
-Is it balanced?
Many companies believe they have a role in promoting _______ _______, so they donate to local food banks, promote literacy, and provide computer lessons for inner city children.
What categories should social audits measure?
The most forceful way to communicate the importance of an ethics code is to:
The SEC Regulations on Fair Disclosure are designed to prevent:
Compliance-based ethics codes focus on:
Making decisions that we know are different from what is right erodes our _______-_______.
The dimension of social responsibility known as _______ responsibility includes everything from hiring minority workers to making safe products, minimizing pollution, using energy wisely, and providing a safe work environment.
Which set of ethics codes defines an organization's guiding values, creates an environment that supports ethically sound behavior, and stresses shared accountability?
Integrity-based ethics codes
Corporate policy refers to the position a firm takes on _______ and _______ issues.
Corporate social initiatives include enhanced forms of corporate _______. They are more directly related to the company's competencies
Corporate responsibility essentially includes:
Everything that has to do with acting responsibly within society.
Having a(n) _______ is vital in enforcing the ethics code of an organization.
What are examples of outside stakeholders that must be told about a company's ethics program?
When it comes to ethics, _______ sets the standards for moral behavior, that is behavior defined as right or wrong.
If the free-market system is to prevail, it must retain the _______ of its participants despite the unethical behavior of a few.
By making socially conscious decisions about whether or not to buy a company's products, customers are:
-Acting as watchdogs
-Affecting a company's sales
Corporate social initiatives are an enhanced form of corporate philanthropy dealing directly with a company's core _______.
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