Comm 241 test #1

Reasons we communicate
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Terms in this set (31)
Reasons we communicate
physical needs
identity (studies of humanity)
social needs
practical needs
Transactional Model
Image: Transactional Model
Impersonal vs Impersonal Communication-
interpersonal is more qualitative-close vs. distant
• unique
• irreplaceable
• interdependent
• involves discloser
• intrinsic rewards
• most relationships exist on a continuum between the two
Communication Principles
(assumptions of communication
• intentional or unintentional
• impossible not to communicate
• communication is unrepeatable (dynamic)
• communication is irreversible
• communication= content+relationship
Communication Misconceptions
• more is not always better
• meaning is not in words
• communicating doesn't mean understanding
• communication will not solve all problems
Competency Skills
• empathy commitment
• cognitive complexity
• self-monitoring
• tolerance for ambiguity
• open-minded ability to self-disclose
Qualities of Mediated Communication
¥ Lean communication (vs. rich): Lack of nonverbal, clarity, immediate feedback.
¥ No Real Time: Asynchronous v. Synchronous
¥ Disinhibition: less cautious, blunt, low self-monitoring
¥ Hyperpersonal Communication: Accelerates discussing personal topics, relational development.
¥ Impression Management: best foot forward.
¥ Potential for More Relationship and Enrichment Messages
Chart on Face-to-Face vs Mediated Communication
synchronization richness
face to face synchro. rich
video chat synchro. mod
telephone synchro. mod
voice mail asynchro. lean
text messaging asynchro lean
email asynchro lean
social media asynchro lean
Disadvantages of Mediated Communication
¥ Superficial Relationships: (Dunbar's 150 sustainable number)
¥ Social Isolation: Needs met online and look no further
¥ Relational Deterioration: face to face relationships are negatively affected by media use
¥ Deception: Scams, schemes, etc.
¥ Stalking and Harassment: Cyberbullying
¥ Invasion of Privacy: No true "personal" message
Self-concept
Self Concept - Somewhat stable set of perceptions you hold about yourself including physical, emotional, talents, likes, dislikes, values, and roles.
The "Self" creates identity and comes from:
Reflected appraisal - what we think others think or say
Social comparison - evaluation with others: better or worse
Distorted self-evaluation:
Obsolete information - based on a past that has changed
Distorted feedback -
Perfectionism
Social expectations

the relatively stable set of perceptions you hold of yourself