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Special Topics in Project Management
Terms in this set (49)
The process of creating, sharing, using and managing the knowledge in an organisation
Much of the work on knowledge management has been to focus on the components of knowledge management without much attention being placed on how the knowledge management processes are affected by other factors such as culture and technology
Bollinger and Smith say that knowledge management is what the organization knows about its
customers, products and processes, and what is in its databases.
despite the extensive literature on knowledge sharing, little is known about how individuals share knowledge, especially in a project environment
is the process of managing several related projects, often with the intention of improving an organization's performance
Program management is NOT
-ongoing or cyclical
-a large project that is broken down
The differences between Program and Project:
Program: A GROUP of related projects managed to obtain benefits not available from managing them INDIVIDUALLY.
Project: A temporary strive to create a unique product, service, or result.
The differences between Program manager and Project manager:
*Responsible for multiple PROJECTS
*Responsible for multiple project TEAMS
*Delivering successful program OUTCOMES.
*Managing an individual project
*Managing an individual team
*Delivering successful project outcomes
Role of a Program manager?
1. Ensuring that the program processes enable the teams to successfully complete their work
2. Identifying stakeholders
Program manager competencies:
1. Management skills (Of multiple projects)
2. Communication skills
3. Ability to solve problems
4. Ability to create a sense of community
Program life cycle:
1. Pre-program setup
2. Program setup
3. Establish the program management and technical infrastructure
4. Deliver benefits
5. Close the program
To establish a firm foundation of support and approval for the program.
2. Identifying objectives and stakeholders
3. Get the approval
4. Get a program manager
5. Develop an initiation plan
6. Understand the strategic value
Program setup (Planning)
The program has received approval.
2. Activities (sequence, duration, schedule)
6. Program team
7. Have a business case for each project
Establish Program management and technical infrastructure
This phase establishes the infrastructure that will support the program
1. Program governance areas
2. Program tools
3. Program facilities
Most of the work gets done here. In this phase we initiate the projects that make up the program.
1. Manage dependencies between projects
2. Manage risks
3. Stakeholder Communication
4. Ensure projects meet their requirements
5. Comparing progress against plan
6. Managing the transition from the current state to the new state
Close the program
-Disband the program organization
-Document the lessons learned
Program Management Themes
1. Program Benefits Management
2. Program stakeholder Management
3. Program governance
Ensures that the expected benefits of the program are realized
Monitors and reviews the programs progress
Manages stakeholder relationships
Knowledge has been describe as the only asset that can offer organizations a competitive advantage as there is a strong relation between ______________ and ________________
core competence, knowledge .
Picture in KM slides - Project Knowledge sharing contribution to Project// The relationship between knowledge sharing and project success
For example, Buffer time, is extra time added into a time estimate to keep a project on track.
The purpose of buffers is in case risks come up. So, It allows the PM to be able to account for unforeseen situations without having to change the coordination of a project in a major way.
Critical Path method:
based on dependencies among the tasks. (emphasizes task order)
Critical Chain method:
A schedule method that ALLOWS the project team to place buffers on any project schedule path to account for limited resources and project uncertainties (emphasizes resources)
mention: Gold plating and student syndrome
Project buffer and feeder buffer
To convert from critical path to the critical chain
1. Identify the critical path
2. Cut the critical path activities by half
3. Place a buffer at the end that is equal to all the cut time
Which of the following is true about change requests that result in corrective or preventive actions?
They result in changes to the project plan
Which process formally authorizes the project?
Develop project charter
The Project Management plan is complete and is ready to be base lined. However, a key stakeholder just discovered a critical omission and requests an adjustment to the PM plan. What should you do next as the Project Manager?
Consult the CCB
All of the following actions occur in the Direct and Manage work process except which of the following?
Determine the project life cycle for the project
The difference between a configuration management system and a change control system
Which of the following is not a process in the project integration management?
Identify Project Manager
Which of the following is not included in a project charter?
Resource management plan
The key output of Direct and Manage project work process is which of the following
An action taken to bring a deliverable back into compliance
Stakeholder has been known for making changes to the project. What is the best approach a PM can take to manage this situation from the beginning?
Get him involved in the project as early as possible
You are taking a project during the planning process group and discover that 4 individuals have signed the project charter which of the following should most concern you?
Take care of the configuration management
Which of the following is included in project charter?
The business case for the project
Your project is moving ahead of schedule. Management decided to add quality testing in the project to improve the quality and acceptability of the project deliverable. This is an example of which of the following?
You have created the project charter, but couldn't get it approved. Your manager and his boss have asked for the project to begin immediately. Which of the following is best to do?
Show your boss the impact of proceeding without approval
A project is suffering from changes to the charter, who has the primary responsibility to decide if these changes are necessary?
All of the following are parts of an effective change management plan excepts:
If a change request is considered feasible but outside the project scope, what should occur is the change is approved?
The relevant baselines should be changed
A work authorization system can be used to
manage when and in what sequence each activity is done
__________ is a group of processes required to ensure that the various elements of the project are properly coordinated.
Project Integration Management
Project Integration Management includes
All of the above
__________ is a road map for the execution of the project.
In project Integration Management, the methodology that is used to measure variance in projects is called
Additional planning occurs when
All of the above
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