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902 A+ study part 2
Terms in this set (70)
Which of the following terms refers to a backup technique that allows for creating an exact copy of an entire drive and replicating the drive to a new computer or to another drive on the same computer in case of a hard drive failure?
What are the advantages of organizing hard drive space into multiple partitions?
Separated disk space used for virtual memory
Separation of user files from the operating system and application files
Multi boot environment
Which of the following answers lists the most commonly used storage type found on computers running Microsoft Windows OSs?
Which of the answers listed below describe the available options of the Master Boot Record (MBR) partitioning scheme?
Overall number of partitions limited to four
Up to three primary partitions and one extended partition
Up to four primary partitions
A basic disk using the GPT partition style can have up to:
128 primary partitions
A Microsoft-proprietary file system optimized for flash drives is known as:
Which of the following sources allow(s) for obtaining, installing, and updating device drivers used by Microsoft Windows OSs?
Which of the configuration features listed below can be managed through the MSCONFIG Boot tab?
Default OS to load in a multi boot environment
Amount of hardware resources to be used by the chosen OS in a multiboot envoriment( eg the maximum amount of ram
Safe boot options
The System Configuration tab containing a list of background applications that can be enabled/disabled during system startup is called:
The System Configuration tab in MS Windows providing access to MMC snap-ins is called:
Which of the following answers list(s) Windows Task Manager tab(s) not available in Windows 7?
Which of the following provide(s) access to the Disk Management utility in Windows?
Windows Command Promt
Which of the MS Windows tools listed below allow(s) for managing disks, partitions, and volumes?
3. Disk Mangement
Which of the following answers list(s) the correct sequence of steps for reducing partition size in Windows Disk Management utility?
1. Right-click on a partition, select "Shrink Volume..." option from the pop-up menu, in the launched pop-up window enter the amount of space to shrink in MB, click the "Shrink" button
2. Left-click on a partition in order to select it, in Disk Management Action menu select All Tasks menu item, select "Shrink Volume..." option, in the launched pop-up window enter the amount of space to shrink in MB, click the "Shrink" button
Which of the following system utilities in MS Windows provides access to a database containing system configuration information?
A framework providing access to a collection of tools that can be used by administrators and advanced users to manage networks, computers, services, and other system components in Windows is known as:
Which of the following answers refers to the MS Windows client application for Remote Desktop Services?
Which of the following DEFRAG command parameters allows to locate and consolidate fragmented files on all volumes?
Which of the following locations in MS Windows provide(s) access to the Internet Properties (INETCPL.CPL) system utility?
1. Internet options applet in Windows Control Panel
2. Internet options menu item in Internet Exlporer's Tools
3.Network and sharing center applet in Windows Control Panel (MS Vista and later releases)
Which of the following tabs of the Windows Internet Properties applet provides an option for deleting temporary Internet files, cookies, web browsing history, Internet Explorer saved passwords, and saved data typed into web forms?
A Windows Internet Properties applet tab containing an option for managing pop-up windows displayed by websites is called:
The "View by Category" option in Windows Control Panel allows for displaying entire contents of the Control Panel in a single window providing quick access to each Control Panel applet. (T/F)
A hidden file (or files) on the hard disk that Windows uses to hold parts of programs and data files that cannot be stored in RAM due to the insufficient memory space is called:
1. Swap file
2. Paging file
3. Virtual Memory
Which tab of the System Properties (SYSDM.CPL) Windows applet provides access to virtual memory configuration settings?
The Programs and Features Windows Control Panel applet can be used for:
1. Uninstalling applications
2. Repair Installations of malfunctioning programs
3. Adding/removing windows components
4. Managing installed updates.
Which of the locations listed below provide access to the Device Manager applet in MS Windows?
1. Control Panel
2. Computer Management
A type of wireless network providing high-speed Internet access through mobile telecommunication cellular network technologies is known as:
In Windows 7/8/8.1, the Remote Desktop Connection utility can be launched from the Start menu search box, from the Run menu dialog box, or from a command line. Which of the following commands is used to start Remote Desktop Connection from the Command Prompt?
Which of the statements listed below refer(s) to the Windows Remote Assistance utility?
1. Access based on one-time password
2. Temporal Remote Access
3. Host and invited user can both see the host screen
4. the host and invited user share control over hosts mouse and keyboard
5. Windows tool used for assisted remote troubleshooting
Which of the following answers describe the features of Windows Remote Desktop tool?
1. Permanent remote access
2. Access based on local password
3. Windows Tool used for connecting remotely to the user's own computer
Which of the locations listed below allow(s) for enabling/disabling Windows Firewall?
1. Windows firewall
2. Windows firewall with advanced security
An IP address in the range 169.254.0.1 through 169.254.255.254 indicates a problem with what type of service?
Which of the answers listed below refers to a Linux command that allows for assuming the identity of a different system user and executing commands with security privileges of that user account?
What is the name of a Linux command-line utility used for reporting statistics on running processes?
A Linux command-line utility used for displaying and modifying network interface configuration settings is called:
What is the function of the Linux chmod command?
Changes file access permissions
Which of the Linux command-line commands listed below is used for directory traversal?
Which of the following commands in Linux is used to display information about files and directories contained within the current working directory?
Which of the Mac OS X features allows for using the CD or DVD drive hosted from another computer?
Which of the following solutions would be the easiest while troubleshooting Windows blue screen?
A type of software that manages the startup sequence of an operating system is known as:
Which of the hardware-related solutions listed below can be used in troubleshooting failed system boot process?
1. Drive cable/connector check
2. Hard Drive Replacement
Which of the following could be of help in troubleshooting the "Invalid boot disk" error message in MS Windows?
1. Disconnecting USB thumb drive
2. Checking Bios Settings in boot order
3. Removing floppy disk from the floppy disk drive
What is the name of the boot loader software used in Windows Vista and later releases of the Microsoft OS?
Which of the actions listed below enables access to the Automatic Repair utility during next system boot in Windows 8/8.1?
Holding the Shift key and left-clicking on the power options button (Shut down/Restart) while in Windows
Which of the following allows to force Windows into Safe mode during next system boot?
Checking the Safe boot option on the Boot tab of the System Configuration (MSCONFIG) utility while in Windows
An essential Windows XP startup file containing a list of installed OSs as well as information on the location of the operating system files is called:
Automatic boot to Windows Recovery Environment (WinRE) in Windows 8/8.1 requires the system to fail the boot process three times.
In Windows Vista and newer releases of the Microsoft operating system the BOOT.INI file is replaced by:
Boot Configuration Data (BCD) File
Which of the files listed below are required to start Windows XP?
Startup files required to launch Windows Vista/7/8/8.1 include
1. BOOTMGR (windows boot manager)
2. BCD (Boot Configuration Data)
Which of the following sequence of steps in Windows Device Manager (DEVMGMT.MSC) allows for reverting back to the previously installed driver when a device fails after driver update?
Double-click the device type to view devices in that category -> Right-click on the device and select Properties -> On the Driver tab, click the Roll Back Driver button
What is the name of a Windows tool that can be used for troubleshooting problems related to Dynamic-Link Libraries (DLLs) and ActiveX controls?
Common troubleshooting steps related to Windows services that fail to start include: (Select 2 answers)
1. Checking for warnings and errors in Windows Logs and Application and Services Logs log spaces in the Event Viewer (EVENTVWR)
2. Starting the service manually in the Services applet (SERVICES.MSC)
Which of the following could cause slow performance of a hard drive? (Select 3 answers)
1. File fragmentation
2. Disk Thrashing
3. Insufficient amount of ram
Which of the following might be the cause of slow computer system performance? (Select all that apply)
1. Unpatched OS
2. Malware Presence
3. File Fragmentation
4. Disk Thrashing
Automatic booting into Safe mode on a Windows-based host might be caused by: (Select 2 answers)
1. MSCONFIG settings
2. Corrupt device driver
Which of the answers listed below refer(s) to troubleshooting solution(s) used when a Windows-based host does not start in Normal mode, but only in Safe mode?
1. System Restore
2. Driver Rollback
3. Malware Removal
4. Startup Repair
Which of the answers listed below refer to possible causes of the "NTLDR is missing" error message displayed during system boot? (Select 2 answers)
1. Corrupt NTLDR File
2. The system is trying to boot from a non-bootable drive
Which of the following solutions would be of help in troubleshooting the "NTLDR is missing" error message displayed during system boot? (Select all that apply)
1. Startup Repair utility
2. Disconnecting any external drives
3. Adjusting the boot sequence in CMOS
While trying to start their Windows machine, a user receives "Windows Boot Configuration Data file is missing required information" error message. Which of the following BOOTREC options should be used by a technician for manual CLI troubleshooting of this error?
Which of the solutions/software tools listed below would be of use when troubleshooting a missing system GUI in MS Windows?
1. Safe Mode
2. Video Driver Update
3. System File Checker
4. VGA mode
"Kernel panic" is a term used to describe stop errors in: (Select all that apply)
2. Mac OS
The term "Cell tower analyzer" refers to a software tool that can be used for obtaining data on coverage, location, and signal strength of a Wi-Fi network. ( T/F)
Once a plan of action to resolve a problem has been established, the next step in the troubleshooting methodology process is to:
Implement the solution
Once the theory of probable cause of the problem has been established, the next troubleshooting step should involve:
Testing the theory to determine the problem cause
Establishing a theory of probable cause of the problem is a troubleshooting step that apart from conducting research based on symptoms may also involve asking for assistance of a more experienced tech. (T/F)
A device designed to protect electronic devices from large voltage fluctuations is known as:
Which of the following devices may pose a risk to electrical safety due to accumulated high voltage? (Select all that apply)
2. Power Supplies
4. Laser Printers
Examples of devices/device components regulated under special disposal procedures due to environmental/safety hazards include:
3. Toner Cartridges
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