Review: Funeral Directing & Small Business MGMT
Terms in this set (96)
When the transfer is in an inaccessible area with narrow doors and stairs requiring the assistance of 2 funeral professionals, this is the required equipment used to move the body
The meeting between the funeral director and the client family during which the funeral arrangements are discussed
A classified notice publicizing the death of a person listing survivors and giving those details of the funeral service that survivors wish published
Statement of funeral goods and services
A form used to itemize and summarize the cost associated with the goods selected from the client family
A synonym for calling hours
Acceptable means of funeral expenses payment
Life insurance policy
Financial institution loan
Examples of vital statistics
Place of birth
A building containing crypts and vaults for entombment
Information given to the officiating clergy person the day of the funeral
The rites held at the time of disposition of human remains
Where does the committal service usually take place?
Civil Rights Act
Which of the following acts and amendments to the acts prohibit employment discrimination based on race, color, religion, sex, national origin, pregnancy and age?
Which of the following acts imposes requirements on funeral homes regarding public access to their facilities?
This dude's Hierarchy of Needs Theory maintains that people have many needs, and they are continually striving to fulfill these needs
The department which oversees, regulates and enforces the wage and hour requirements consisting of minimum wage, overtime compensation and equal pay
The transfer of the deceased from the place of death to the funeral home
First call form
A form used in getting information from a caller who is placing a notification of death call
A request by a family or friends for a transfer of a deceased from the place of death to a funeral home with the intention of making a final disposition
A funeral home employee who is "engaged to wait" is considered...
An individual who performs a specific specialized service or function on an irregular basis without direct supervision
Federal Trade Commission
What do the letters "FTC" stand for?
Equal Employment Opportunity Commission
What do the letters "EEOC" stand for?
General Price List
What do the letters "GPL" stand for?
Social Security Number
What do the letters "SSN" stand for?
Reducing the body to bone fragments by high heat and vaporization
Humanistic Funeral Rite
A funeral rite with no religious connotation or symbolism
Adaptive Funeral Rite
A funeral rite that is adjusted to the needs and wants of those directly involved
Categorizing people by money, power, prestige, etc
Joint (extended) family structure
A family that extends beyond the nuclear family, consisting of parents like father, mother, and their children, aunts, uncles, and cousins, all living nearby or in the same household
A process involving all the activities associated with disposition
Rites of passage
Baptisms, confirmations, Bar Mitzvahs, weddings and funerals are all examples of...
An emotional attitude that one's own race, nation, group or culture is superior to all others
Primitive Funeral Rite
A funeral rite associated with a pre-literate society
A group of persons forming a single community with some interests in common
Behaviors which are construed as somewhat less compulsive than mores of the same society, and do not call for a strong reaction from the society if violated
The creation of a system which governs through departments and subdivisions managed by sets of officials following an inflexible routine
To cremate a deceased Muslim or Orthodox Jew, unless required by law, would be...
A relatively new phenomena, this family consists of one man, one woman and children from previous marriages and of the current marriage
We have seen the greatest acceleration in the use of embalming...
The ability to move readily from place to place or from one social class to another
Communication between two parties who consider one another an individuals
The degree of regard a person holds for himself
Words that have more than one dictionary meaning
A family unit in which the governance of power is shared by both the man and the woman
A family unit that consists of a man, a woman and their children if any
The family established by one's marriage and the production of children
Pre-funded funeral arrangements
Funeral arrangements made in advance of need that include provisions for funding or prepayment
Traditional Funeral Rite
A funeral rite that follows a prescribed ritual or ceremony which may be dictated either by religious belief or social custom
Social behavior as dictated by the tradition of the people
Christian Scientists prefer less direct expressions such as "passed away" to describe a death and this is an example of . . .
The clergy person who reads his/her sermon word-for-word from a prepared text
The acquiring of the culture by a person through deliberate instruction by other members of that society
The meaning of the words
When someone says "Let's not argue over semantics", they mean. . .
The President's State of the Union address to the American public is an example of . . .
The process by which an individual learns about the social values of funeral rites
The science that deals with various social groups and their group behavior
Institutionalization of death
Means that the public experience with death is being taken out of the home
Which term refers to a social procedure, which is similar to a ritual, but does not necessarily have symbolic content?
The word "Latino" refers to which of the following subcultures?
The speed at which a speaker utters words
A listening style in which the receiver is more concerned with making his or her own point than in understanding the speaker
A reaction to death that may be reduced by viewing the body
The term applied to the completing of the service and financial details of the funeral at the time of need
The person who delivers and sends a message
During an arrangement conference, the funeral director engages in this type of listening
Abstract patterns (ideas and beliefs) for living and dying that are identifiable in all cultures
Another term for enculturation
The tendency for offspring to move away from the area in which they were born
Funeral rites where the body is NOT present
Examples of funeral rite cultural universals
Announcement of death, care of the deceased, a method of disposition
A culturally entrenched pattern of behavior made up of sacred beliefs, emotional feelings accompanying the beliefs and conduct to implement the beliefs
Must behavior which dictates that the individual must abstain from certain acts dealing with death
Order of Roman Catholic procession
Crucifer, Acolytes, Priest, Bearers, Casket, funeral director, family
Area of the church where the Catholic funeral Mass begins
A funeral procession
The correct number for the Statement of Death by the funeral director
The funeral rites for a deceased member of the Church of Latter Day Saints can be held here
The act of placing cremated human remains in an urn
Judaism, Orthodox (eastern) Church
A cantor assists clergy with funeral rites in these following faiths
Bishop or Speaker of the Ward
Appropriate officiants at Mormon funeral rites
They do not permit embalming, don't even TRY it!!
The burial garment worn by an Orthodox Jew
A person who starts and owns a small business
A government sponsored agency that offers educational materials and seminars for current and aspiring small business owners
Goods and services
These are what the funeral directing business provide to consumers
Generation of start-up funds from internal resources such as the owner's funds and investments by friends
Money held by a firm to overcome forecasting mistakes and make up for variances from the budget
A form of lending in which the borrower's inventory is accepted as collateral to back a loan
Companies that provide long-term, partially government backed, fixed rate loans for small businesses
Firms that offer cash to start-up companies in exchange for equity
A form of business organization in which a single individual assumes full risk to personal assets of formation and operation of a company
S- and C- Corporations exist apart from the persons who start and own them because they are established as......
Positive Cash Flow
A major advantage of purchasing an existing, established business is its operations should be generating a....
Purchase of rights within a specific geographical area to sell the product and/or service of a parent company under the parent's name is purchase of a....
A financial statement that gives an accounting of a company's assets and liabilities as of a given date
Statement of profit and loss
Summary information on a company's revenues, expenses and net income can be seen here