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Terms in this set (26)
Be sure to allow adequate space around the table. Consider flow (one buffet line per 100 guests)
Provides better portion control
Combination Buffet: Buffet + Attended Buffet
Action stations (also called "performance station" or "exhibition cooking")
Family Style/English Service
Guests are seated and served with large serving platters or bowls of food
Plated/ American Style Service
Guests are seated and served food that has been pre-portioned and plated in the kitchen. Most common and functional
Guests are seated, and foods are prepared table-side. For Small VIP Functions.
A La Carte
Guests are given a choice of 2-3 entrees, with a minimum of 2 predetermined courses before the entree choice.
Set Over Guarantee
Refers to the percentage of guests that the caterer will prepare for beyond the guarantee
Federal Fair Labor Standards Act
Prescribes minimum and overtime wage. Common Misconceptions: Only hourly employees are eligible for overtime. Overtime pay can be avoided by giving employees compensatory time off in a workweek. Overtime needs to be paid to those who receive advance approval to work more than forty hours in a week.
Legal when it is given in the sam week that the extra hours are worked. The extra time offsets the overtime worked.
White-collar exemptions for professional, executive, and administrative employees.
By the Bottle
Pay for all of the liquor bottles that are opened
By the Drink
Also Called Consumption Bar. Charged for each individual beverage consumed during the event
More expensive, but involves less work and hassle. Pre-set price x the number of guests. Costs are known ahead of time.
Charge Per Hour
Often include a sliding scale. Combine per person, per hour.
A host purchases tickets and gives each attendee a certain number. Guests pay for additional drinks.
Limited Consumption Bar
The host establishes a dollar amount for drinks. When the cash register reaches that amount, the bar is closed.
The amount of information that can pass through a communication line
Radio Frequency Identification Device
A short-range, high-frequency wireless technology. Interactive nametags, Continuing education unit tracking. Interactive message centers
Lead Retrieval System
Information coded onto a badge for each attendee and then retrieved electronically for use
Audience Response System
A presenter-audience interaction tool. Used as a survey or poll.
The origin of the trade fair industry
High technology, consumer electronics, and food. Convention & exhibition industries. Over-bearing gov intervention is a barrier. One stop shopping
Major problems: low-income, low levels of professionalism, relatively high costs of travel
Gov promotion and investment. Furniture, automobiles, and consumer electornics
Professional Congress Organizer
Represent the client dealing with the DMO, DMC, hotel, restaurant, transportation, and other suppliers. Familiar with international issues. Even handle financial transactions, letters of credit and foreign bank accounts.