Review: FINAL! ARTS!
Terms in this set (145)
A brief biographical sketch of a person's life
In the Eastern Orthodox faith, three short services or blessings that are part of the funeral rite
Rooms where a body lies in state
2 years from the date of death
The time limit for filing for the Social Security Lump Sum Death Benefit payment
Preplanned funeral arrangements
Funeral arrangements made in advance of need that do not include provisions for funding or prepayment
Pre-Selection Room Procedures
Discussing the types of caskets and outer burial containers on display
Discussing the factors which influence casket and outer burial container costs
Discussing the required federal and state disclosurers
When a person dies at home without medical attending, this person makes an official inquiry
They are restricted in their casket selection due to their religious belief
All honorably discharged veterans are entitled to a...
Music played before a funeral service
A legal document containing vital statistics, disposition, and final medical information pertaining to the deceased
Foot of the casket
When used, the mogen david is placed at the...
The Jewish term for the 30 day mourning period
The portion of the funeral service which is conducted at the place of disposition
The act of placing remains in a mausoleum crypt
A leak resistant zippered bag designed to contain a dead human body and body fluids and used mainly for the removal of dead human remains from the place of death
A solid screen, covered with icons, at the front of the Orthodox church
The focal point in the strict liturgical church
Vaults are measured by...
Example of a cash advance
An ecclesiastic attached to the chapel of a military unit
Sacrament of the Sick
A Roman Catholic sacrament given to those seriously ill or in danger of dying, to prepare their souls for eternity
During a residence removal, you should ask the family about this STUFF and remove it if they so desire
A method of pricing which places a price on three separate items of service such as casket, facilities and automobiles
If a funeral home had an average overhead of $650, and the wholesale cost of a casket was $100, and the funeral director marked his casket up 100%, what would the unit price be?
National Funeral Directors Association
The principle interest group for all funeral service personnel
Where death certificates are filed
In the county/parish where the person died
Debit accounts payable, credit purchases
If a funeral home sells a funeral service on a 30 day account, the entry to record the transaction would be...
The left side of a standard account is called the...
An arrangement made by the cemetery whereby funds are set aside, the income from which is used to maintain the cemetery plot indefinitely
Contract for future funeral services which cannot be terminated or canceled prior to the death of the beneficiary
General Price List (GPL)
The printed list of goods and services offered for sale by funeral provider with retail prices, and is considered the keystone of the Funeral Rule
The Hebrew phrase meaning "Holy Society" which is a group of men or women from the synagogue who care for the dead
You are making arrangements for the father of a family. If the oldest female in the family makes the major burial decisions, you are probably dealing with which type of family structure?
In Egyptian history, the walled suburb of a major city where embalming was performed
North American Indians
They were known to have skinned their dead as party of the body preparation procedure
The Egyptian "God of the Dead"
The Roman 'Head Undertaker'
Many historians credit these dudes as the first to use cremation
A waxed death mask of nobility
This federal act regulates funeral homes in regard to providing public access to their facilities
Statement of Goods and Services
This document must be given to the family at the end of making arrangements
The leader of a local congregation of the Islamic faith
The first two and last two verses of a Buddhist hymn sung at the funeral service
The time set aside for friends and family to pay respects to the deceased prior to the funeral service
A funeral procession
The minimum number of people required to conduct an American Legion funeral service
A casket that is completely sealed by fusion or soldering
A merchandising method of using three or four caskets to educate the selecting party regarding the elements of casket construction
Read Only Memory
Storage area which has been manufactured with pre-determined information or programs, usually used to store the control program of the computer
Examples of peripherals
Cathode Ray tube
This question is stupid
A method of closure that utilizes an epoxy compound in conjunction with tongue-in-groove construction at the top edge and the lid of the vault
A sprayed finish that has the appearance of small indentations in the metal; the 'indentations' are in the paint and appear as the paint dries; usually found on inexpensive caskets
Market value approach
An approach used in business valuation which determines value based upon previous sales of similar businesses
A casket in which the body panels are at a 90 degree angle to the bottom and the corners form 90 degree angles; also called a vertical side square
The wedge shaped portion of the cap at each end of the crown
A type of semi-luster or semi-gloss casket finish that is smooth with well defined fine lines or striations
The moveable casket handle with a hinged arm
A monument erected to the memory of the dead, with the dead human body not present
Third party merchandise
Funeral goods that consumers purchase from a source other than the price list/funeral provider
Non-ferrous metal is any metal for formed from....
The method by which prices are explained to the consumer (example, itemized GPL required by FTC but package pricing allowed)
A standard adult wood casket measurements
The botanical group of woods that are broadleaved and bear flowers, and are referred to as deciduous
The upper and lower price limits of the merchandise displayed by the funeral director are referred to as the _____ of casket prices
The method of price quotation by which each unit of service and/or merchandise is priced separately, allowing for more thorough discussion of these items
Support from the earth load
The main purpose of grave liners
The lining attached to the under surface of the foot panel of the casket
Example of a softwood
It is NOT A HARDWOOD!!! dINGALING
A cemetery marker that has a face that has an angle greater than 45 degrees but less than 90 degrees in relationship to the terrain
Bevel top marker
A small headstone, set above ground, with a slightly slanting top
An environmentally safe casket which is designed for encasing dead human remains for cremation
The international organization which was founded in 1913 to promote cremation as a modern, safe and hygienic way of dealing with a dead human body
A structure with a series of vaults or niches for urns that usually contain human remains
The type of cemetery or section of a cemetery with only flush to the ground markers
The receptacle used for communal placement of cremated remains
Spreading cremated human remains
A scattering garden in a cemetery is most likely used for...
The act of placing cremains in an urn
A cemetery created by an Act of Congress for the burial of veterans of military service and their eligible family members
The portable shelter employed to cover the grave area during the committal
It is appropriate for the funeral director to leave the cemetery _____________ the casket is lowered
Prior to cremation, consent for removing this item must be obtained
Shipping remains via common carrier FACTS
They do not need to be embalmed
They do not need to be sent prepaid
They do not need to be in a casket
They DO need to be accompanied with a burial/transit permit
Type of listening which involves listening to understand another person or idea
Initiates the communication process
Most pleasant sounding words used in the place of more direct, less pleasant terms
The study of death
(other than being a DORK) Carl Rogers is most frequently associated with...
Grieving that occurs prior to the actual loss
Allow for the grief work to be shortened
A state, condition, or event produced when we lose someone or something of value
After-care follow-up methods
All offered AFTER the funeral
Purpose of the funeral
To establish a socially accepted climate for mourning
Style of counseling which focuses on the counselor taking a live speaking role
BAD funeral director, BAD!!
Having a judgemental attitude makes you a.....
This is an example of an external response to an emotion
A defense mechanism in which anger is redirected toward a person or object other than the one who provided the anger originally
The adjustment process that involves grief or sorrow over a period of time and helps in the reorganization of the life of an individual following a loss or death of someone loved
The second stage of death and dying according to Kubler-Ross
The Living Will
A document signed by persons who want to be allowed to die
The fourth stage of dying according to Keebler-Elf
When a funeral home offers various types of assistance for the grieving after the funeral services are over
Which of the following is the least likely reaction (Kubler-Ross) following a SIDS death?
According to Carl Rogers, accepting the client or counselee as he or she is, without imposing judgements or stipulations is known as....
An emotion characterized by sudden and extreme fear
The deliberate act of killing oneself
Civil Rights Act
Outlaws discrimination based on race, color, religion, sex, or national origin
Better Business Bureau
The association of business firms that promotes ethical conduct by all business firms in a community
In organizing a business, a legal form of organization that is authorized by a state to operate a business under a state charter is referred to as a.....
Failure to exercise reasonable care toward another party
The major source of mortuary law is...
With regard to the dead human body, the courts have adopted a....
The law states that every person has a right to this
A trade embalmer, for example
Maker of the note
A person who signs a promissory note and is obligated to pay at maturity
A lien or mortgage against real property
A written insurance contract
Land, timber, minerals, buildings and other man-made property permanently attached to land
The condition of an estate of a deceased person which is unable to pay the debts of the decedent and/or the estate
The term involving a relation of trust or confidence
Pre-need info kept on file
Oral wishes of the client
The pre-need funeral contract
The price descriptions and the price list of the merchandise chosen
Imposed internally and externally
A standard of ethics is concerned with motives,
Concerned with the interest of society,
Concerned with the interest of the individual
Kohlberg's stages of moral development
The pre-conventional stage
The conventional stage
The pre-moral stage
An addition or modification of a will
Valid contract must include
Support by consideration
Judicially declared insane person
A contract made with which of these people would be considered void?
A life insurance policy which continues until the death of the insured
This is ILLEGAL!
Displaying a casket without its price
Queue the GPL!
When any mention of prices or costs is brought up
Statements required by the FTC Funeral Rule which cannot be modified or edited and must appear in a clear and conspicuous manner
Specified itemized items (GPL)
Transfer of remains
Forwarding of remains
What a probate court is concerned with
The inheritance statute
A surviving spouse may avoid being written out of a will by invoking this
Big advantage to a corporation
In a bailment, the person who retains title but gives up possession of the goods
A federal court of appeals
The Uniform Commerical Code
In the field of business law, this is the most important statute
Any rate of interest above the maximum rate allowable by law that makes you say YOU SERIOUS???
A writing drawn in a special form which can be transferred from person to person as a substitute for money or as an instrument of credit
Services that CAN'T be included in prices or other categories that are furnished by a funeral provider in arranging any funeral, such as conducting the arrangement conference
Short Term Exposure Limit/STEL
The legal limits established by OSHA to which workers can be exposed continuously for a short period of time without damages or injury
Although a dead body is in one mortuary, the mortuary which has control of the final disposition is said to have this
If a funeral director takes a picture of a deceased without the permission of the next of kin, which of the following could they be guilty of?
These people cannot authorize cremation
A medical doctor
The deeased's clergyman
This person can authorize cremation
An agent assigned by the deceased in applicable states