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When working decline notifications from the Team Email Box, the first step is to determine if a case has already been created in ________.
When working decline notifications from the Team Email Box, the second step is to determine if the declining person is ___________ or _____________.
Required or Optional
If no notes are included in the decline notification or if you are unable to determine whether a Reschedule or Cancellation is needed, proceed to the ____________ section of the DTP.
Unable to Determine
If you are unable to determine if the request is for a cancellation or a reschedule, you should email the ____________.
If clarification as to whether a cancellation or reschedule is needed has not been received within one business day, you should ________________ the phone screen or interview.
If the declining party is optional, you would:
Take no action
If the declining party is required, you would check to see if the candidate is ________________ in the req, or if they have been ______________.
Still active Dispositioned
If no notes are included in the decline notification or if you are unable to determine whether a Reschedule or Cancellation is needed, you would create a _________ quick case.
RA - Reschedule
After it has been scheduled what Template is used to close the Reschedule case ticket in CMS?
RA Reschedule Phone Screen or RA Reschedule Interview
After it has been scheduled the Reschedule case ticket is closed with a substatus of:
RA - Scheduled
If the recruiter or HM requests cancellation of the phone screen or interview, who changes the step/status in Taleo?
If the candidate cancels the interview because they're no longer interested in the position, who changes the step/status in Taleo?
The RA associate
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