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ADX201 Training Knowledge Checks

Terms in this set (49)

What component in Salesforce is similar to a table of data?
Object
Which standard objects have a relationship with the Account object?
(1) Opportunity

(2) Contact
How does a user navigate from an account record to a related contact record?
Related List
What options are available from the Help & Training portal?
(1) Take Training

(2) Contact Support
Where can an administrator change the organization name and address, default locale, default language, and default time zone?
Company Information
How can an administrator customize a standard fiscal year?
(1) Define the start month of the fiscal year

(2) specify if defined by start or end month
Which user interface settings must be enabled to allow users to edit records directly from a list view, without navigating away from the page?
(1) Enable Inline Editing

(2) Enable Enhanced Lists
How can an administrator customize global search to help users quickly find information?
(1) Set the number of results per page

(2) add filters to the search results
What is a capability of Chatter?
(1) People can see Chatter feed updates on records they follow

(2) People can @mention other people in a Chatter post
Where can a user view the completed tasks and past events for an opportunity?
(1) Activity History related list on the opportunity record

(2) Activity reports
What is determined by the user's profile?
(1) Which tabs and apps are visible in the user interface

(2) What users can do with records of a particular object
What tasks can be performed by a user who is assigned to the standard System Administrator profile?
(1) Create and assign custom profiles to users.

(2) Reset user passwords.
When creating a new user, what information is captured on the user record?
(1) Profile assigned to the user

(2) Name, email address, and username of the user
A user receives an error message when attempting to log in to Salesforce. What is the first step an administrator should take to troubleshoot the problem?
View the login history
Support users at AW Computing can view, create, edit and delete accounts. However, the management team does not want support users to delete accounts in the organization. How can an administrator meet this requirement?
Create a custom profile that has the Delete permission disabled for the account object and assign the custom profile to support users.
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