ASBFD&E - Blue Booklet Sec 3.1
Terms in this set (24)
List of prices of funeral goods and services offered
The board shall adopt rules that require every licensee or registrant to
give a standardized written or printed price list for retention to each person who personally inquires about funeral arrangements or prices of funeral goods or services.
A funeral establishment shall offer each person the price list
on beginning a discussion either of funeral arrangements or of the selection of funeral goods or services.
A price list shall be presented
in an accurate and readable manner in order to facilitate price comparisons by funeral service consumers.
Display of merchandise prices
The board shall adopt rules that require each funeral establishment to
place a price card in a conspicuous place with each casket, alternative container, outer burial container or other item of funeral goods available for purchase.
A funeral establishment shall place
each price card in a location that enables a person to view the card without physically handling the card.
Merchandise photographs must have the price of the merchandise displayed in a conspicuous manner.
Statement of funeral goods and services
A licensee or registrant shall not enter into a contract to furnish funeral goods or services in connection with the burial or other disposition of a dead human body
until the licensee or registrant has first delivered to the potential purchaser a written or printed statement of funeral goods and services that contains the following information. if this information is available at the time the contract is executed:
What information should be contained on the Statement of Funeral Goods and Services
-total charge for the services of the licensee or registrant and the use of the funeral establishment, including the preparation of the body and other professional services, and the charge for the use of automotive and other necessary equipment.
-An itemization of charges for the casket or alternative container and any outer burial container.
-An itemization of fees or charges and the total amount of cash advances made by the licensee or registrant for transportation, flowers, cemetery or crematory charges, newspaper notices, clergy honorarium, transcripts, telegrams, long-distance telephone calls, music and any other advances authorized by the purchaser.
-The method of payment and any interest charges.
-An itemization of any fees or charges not included in paragraphs 1 through 4.
-The total amount of charges itemized and included pursuant to this subsection.
-The location where the deceased will be held, embalmed or cremated if the location is not the funeral establishment's premises.
-A statement containing the name, address and phone number of any corporation, limited liability company, partnership or limited partnership that holds an ownership interest of ten per cent or more in the funeral establishment or crematory.
-The statement of funeral goods and services delivered to the potential purchaser shall also contain a conspicuous statement informing the potential purchaser that a casket or outer burial container may be purchased and used, at the option of the purchaser, in connection with the funeral services and final disposition of human remains, but that, except as provided pursuant to section 36-136, the purchase or use of caskets or outer burial containers is not required by law.
A licensee or registrant shall not bill or cause to be billed any item that is referred to as a cash advanced item unless
the net amount paid for the item or items by the funeral establishment is the same as the amount billed by the funeral establishment.
If the charge for any of the items prescribed in this section is not known at the time the contract is entered into
the licensee or registrant shall advise the purchaser of the charge for the item within a reasonable period after the information becomes available.
A funeral director shall certify a statement of funeral goods and services with the funeral director's license number and signature
before conducting final services or within five days after the purchaser signs the statement, whichever is earlier.
Price list requirement; exemption
When a licensee or registrant makes arrangements by interstate telecommunications to perform services in this state with any person residing outside this state
the licensee or registrant is not required to provide the written price list required pursuant to section 32-1371.
Price lists; telephone information
A licensee or registrant shall provide accurate information about the retail prices of funeral goods or services readily available for sale at the establishment at which the
licensee or registrant is employed to any person inquiring about these prices by telephone.
If a person requests a price list by telephone
the establishment shall mail a price list to the caller and may charge a reasonable postage and handling fee of not more than two dollars.
Consumer information pamphlet
The board shall prepare and distribute to funeral establishments a consumer information pamphlet that provides the following information
1. The meaning of terms used in funeral arrangements.
2. Legal requirements concerning funerals and the disposition of human remains.
3. A description of illegal practices.
4. A description of required disclosures to funeral consumers.
5. A description of the board's responsibilities, including where complaints may be filed.
6. Other relevant information.
A funeral establishment shall provide a copy of the consumer information pamphlet
for retention to each person who personally inquires about funeral arrangements or funeral goods or services.
Rules; relation to federal trade commission regulations
Except as authorized by the provisions of this article, rules adopted by the board to implement this article shall be at least as stringent as
federal trade commission regulations relating to funeral industry practices as authorized by the federal trade commission act as amended and in effect on July 19, 1994 (16 Code of Federal Regulations part 453).
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THIS SET IS OFTEN IN FOLDERS WITH...
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ASFBD&E - Blue Booklet Sec 2
ASFBD&E - Blue Booklet Sec 1
ASBFD&E: Blue Booklet Sec 4