Chap 13 Sales and Operations planning
sales and operations planning
(S&OP) a process to develop tactical plans by integrating customer-focused marketing plans for new and existing products with the operational management of the supply chain.
level production strategy
the firm produces at a constant rate over the year.
the production rate is changed in each period to match the amount of expected demand.
mixed or hybrid strategy
a strategy that includes some elements of level production and some elements of chase production strategies.
a process that adjusts prices as demand for a service occurs (or does not occur).
having inventory on hand
average labor and benefits
working more hours than standard
finding, acquiring and training new employees
expediting supply, lost good-will
unit cost and loss of control
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