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MKe 402 exam 2

STUDY
PLAY
7 types of purchases
raw materials
special items
standard production items
items of small value
capital goods
services
resale
7 types of purchases: raw materials
sensitive commodities, steel and cement
7 types of purchases: special items
custom-ordered items and materials that are special to the organization's product line
7 types of purchases: standard production items
fasteners; steel valves, tubing
7 types of purchases: items of small value
maintenance, repair, and operating (MRO) supplies
7 types of purchases: capital goods
long-term assets not bought or sold in the regular course of business; land buildings goodwill
7 types of purchases: services
advertising auditing consulting waste removal
7 types of purchases: resale
formerly manufactured in-house but have been outsourced to a manufacturing supplier
conditions for competitive bidding
2+ qualified bidders
suppliers must want the business
specifications are clear
no collusion between bidders
Advantages of total cost of ownership (TCO)
highlight cost reduction opportunities, aid supplier evaluation and selection, provide data for negotiations, focus suppliers on cost reduction opportunities, highlight the advantages of expensive high-quality items, clarify/define supplier performance expectations, create long-term supply perspective, forecast future performance
aspects of the purchase agreement is subject to negotiation
quality, support, price, transportation, supply
aspects of the purchase agreement is subject to negotiation: quality
specification compliance, performance compliance, test criteria, rejection procedures, liability, reliability, design changes
aspects of the purchase agreement is subject to negotiation: support
tech assistance, product research development/design, warranty. spare parts, training, tooling, package, data sharing
aspects of the purchase agreement is subject to negotiation: price
PO price, discounts, escalation provisions, exchange terms, import duties, payment of taxes, counter trade credits
aspects of the purchase agreement is subject to negotiation: transportation
FOB terms, carrier, commodity classification, freight allowance/equalization, multiple delivery points
aspects of the purchase agreement is subject to negotiation: supply
lead times, delivery schedule, consignment stocks, expansion options, supplier inventories, cancellation options
arguments for single sourcing
exclusivity, outstanding quality/service = value, order too small to split, opportunities for discounts or lower freight costs, more important customer=more attention from supplier, cost of duplication prohibitive, easier to schedule deliveries, JIT, stock-less buying or EDI arrangements, focus on one, not many suppliers, prerequisite to partnering
arguments for multiple sourcing
traditional practice, keep suppliers "on their toes", assurance of supply, capable of dealing with multiple suppliers efficiently, avoid supplier dependence on one customer, obtain a greater degree of volume flexibility, strategic consideration, govn't regulations, limited supplier capacity, opportunity to test a new supplier, supply market volatility
indicator of a successful partnering effort
formal communication processes, commitment to our suppliers' success, mutual profitability, stable relationships, not dependent on a few personalities, consistent and specific feedback on supplier performance, realistic expectations, employee accountability for ethical business conduct, meaningful information sharing, guidance to supplier in defining improvement efforts, non-adversarial negotiations and decisions based on total cost of ownership
reasons for global purchaing
unavailability of items domestically, price/cost, govn't/marketing pressures, quality, faster delivery and continuity of supply, better technical service, technology, marketing tool, tie-in with offshore subsidiaries, competitive clout
potential problems areas in global purchasing
source location and evaluation, lead/delivery time, expediting, political and labor problems, hidden costs, currency fluctuations, payment methods, quality, warranties and claims, tariffs and duties, administration cost, legal problems, logistics and transportation, language, communications, cultural and social customs, ethics and social responsibility
supply officer ca be personally liable when:
making false statements concerning authority with intent to deceive, agents perform a damaging act without authority, performing an act which is itself illegal, performing an acting willingly that can danger anyone
a valid contract is based on 4 factors
competent parties (both principals or qualified agents), legal subject matter/purpose, an offer and an acceptance, consideration
3 options a buyer has when delivery fails to meet the contract
reject the shipment, accept the shipment, accept part of the shipment
criteria for deciding where to direct research efforts
value of product/service (top dollar), product profitability (red dollar), price/cost characteristics, availability, quality, data flow
4 common purchasing budgets
materials (operations), MRO (maintenance repair operations), capital, administrative
4 types of performance measurement systems
efficiency-oriented, effectiveness-oriented, multiple objectives, naive
4 types of performance measurement systems: efficiency-oriented
emphasizes cost and departmental operating efficiency
4 types of performance measurement systems: effectiveness-oriented
measure of direct and indirect contributions of supply
4 types of performance measurement systems: multiple objectives
considers both efficiency and effectiveness measures
4 types of performance measurement systems: naive
no goals objectives or pre-set performance measures, supply managers told that an appraisal will be made of their performance
supply management trends
emphasis on TQM and customer satisfaction, corporate social responsibility and sustainability, globalization vs local sourcing, risk management, safety and security, supply processes and technology, supply organizations, external and internal collaboration, metrics and performance measurement, innovation, public procurement