Identification with and understanding of another's situation, feelings, and motives
Truthfullness and itegrity
Willingness to Learn
Showing that you want to increase your work knowledge and skills
Being tolerant and understanding
Acceptance of Criticism
The ability to deal with dispproval or a suggestion that something can be improved
A strong feeling of excitement or interest
Ability to begin or follow through with a task.
The ability to say and do things in a way that will not offend another person.
Qualifed and capable of performing a task.
Being willing to be held accountable for your actions.
Using good judgement in what you say or do.
Working well with others
the exchange of information, thoughts, ideas, and feelings.
Spoken words and written communications.
Facial experessions, body language, and touch.
Paying attention to and making an effort to hear what the othr person is saying.
Differences in culture
Values, beliefs, attitudes, and customs shared by a group of people and passed from one generation to the next.
consists of professionals working together for the benefit of the patient.
Ability to encourage people to work together to achieve common goals.
Person who leads or guides others or who is in charge.
Encourages the participation of all individuals in making decisions or solving problems.
Not interfering in the affairs of others.
Has minimal rules or regulations; allows group to function independently without direction.
Dictatorship; maintaining total rule.
A dictator; maintains total rule; makes all the decisions.
The reaction of a person's body to potentially threatening, challenging, or disturbing events
Cause one to change, alter behavior, or adapt to a situation.
Problem Solving Method
Gather information; Identify the problem; list possible solutions; make a plan; act on your solution; evaluate the results; change the solution.
Skills that allow you to use time in the best way possible.
A desired result or purpose toward which one is working.
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