Closed-ended question...Open-ended question...Social Exchange Theoryclaims the you develop relationships that will enable you to maximize your profits , theory based on economic model of profits and losses. Equation Profits= Rewards-Cost.Types of personal and professional relationshipsFriendships, Love, Family, and Workplace.Causes of relationship deteriorationwhen bonds weaken and people drift apart, causes are also sometimes effects.
when needs aren't met, when relationships aren't equitable, when the rules of politeness aren't followed. Can be caused by withdraw, decline in self disclosure, deception, and a change in positive and negative messaging.Reasons for maintaining a relationship...Ways to communicate supportiveness1) Avoid accusations and blame, 2) avoid negative evaluative terms, 3) avoid preaching, 4) express willingness to listen with an open mind and your readiness to consider changing your way of thinking abd doing things, 5) ask for the opinions of others and show these are important to you. resist the temptation to focus too much on your own way of seeing things.Stages of FriendshipContact, involvement, deterioration, repair, dissolution.Dealing with Relationship Violenceseek professional help and support of friends and family.
Victim
1. your not alone
2. It's not your fault
3. enact a safety plan
4. Know your resources
Abuser
1. Your not alone
2.Change is possible
3. Take responsibilityRules for initiating and/or opening conversationsopen with verbal or nonverbal greeting.
phatic communication: establishes a connection between two people and opens up the channels for more meaningful interaction.
*best to be upbeat/positive
-not too revealing or disclosingThe Five-Stage Model of conversationOpening - phatic, initiates conversation
Feed Forward- preps listener for the conversation
Business- major information, the reason for conversation
Feed Back- summary reflection
Closing- end the conversationGuidelines for self-disclosure-Decide whether and how to self disclose
-Responding to the disclosures of others
-Resisting pressure to self disclosePositive values of conflictConflict is inevitable, increased negative feelings
positives: forces examination of problems, builds stronger relationships, enables you to state your needs, prevents festering, emphasizes that the relationship is worth the effort.Strategies for dealing with conflictStrategies used depend on your emotional state, the end goal, your cognitive assessment of the situation, your personality and communication competence, and your family history. Some strategies are:
Win-loose,
win-win,
avoidance and active fighting,
force and talk,
Face attacking,- criticize a persons contribution to a r/ship
Face-enhancing.Principles of PowerPower can be increased and decreased by everyone and follows the rules of supply and demand. (The person with less interest has the most power).
Power is asymmetrical - when one person has more the other has less. Some are born into it, some learn/earn it. Power imbalances can lead to violence, but power can also be shared (see slide about ways to empower others)
Power generates privilege - the privilege to invade personal space, touch others, have the last word, and break rules.
Power is related to culture. (Gender and what power can be questioned)Compliance gaining strategies1) Reciprocation
2) Commitment
3) Authority
4) Social Validation
5) Scarcity
6) LikingPowerful and Powerless speech...Advantages/disadvantages of being in a relationship 6-Stage model of Relationshipadvantages: less loneliness, helps gain knowledge in self, enhance physical and emotional health, maximizes pleasure, mini pain, helps to secure intellectual. physical, and emotional stimulation
disadvantage: expose vulnerability, more obligation, prevents development of other relationships, could hurt.Types of Powerreferent- others wish to be like you
legitimate- other believe you have a right to control/ influence them by virtue of your position
Expert- others see you having knowledge.
Information or persuasive power- charismatic, motivational
Reward or coercive power- grant rewards or punishments/ removal of rewardsSix stages of r/shipscontact
involvement
intimacy
deterioration
repair/dissolutionback handed complimentinsult not a compliment
