EMPL1000 Inter Per Development Final
Terms in this set (27)
Full name of course
Interpersonal Relationships and Professional Development
Number of course
4 things MOST determine success
Attitude and Work Ethics
Vocational knowledge and skills
3 basic listening skills
Attending skills: showing attention; eye to eye contact and No distraction behavior or envioirment
Following skills: following conversation, keys like nodding and smiling
Reflective skills: reflect back what you think you heard
What are two attending skills
eye to eye contact
No distraction or enviornment
What is 2nd basic listening skill
Following skills shown with keys like nodding, smiling
WE CANNOT blank
What is 3rd type of listening skill?
Reflection skill: reflect back what you think you heard.
What kind of stress causes serious problems?
What are 5 serious problems caused by accumulated stress?
Weakens Immune system
Relationships are damaged
interferes with ability to learn, concentrate and make decisions
Pain is more intense
Energy is drained
10 things to do to lessen stress short term?
Talking to good listener
Guard against energy Vandals
Sleep 7-9 hours
Balance our lives
4 things that help prevent stress LONG TERM
Sense of humor
Having a worthy purpose and true north principles
Quote by Hans Selye
To make a great dream come true, you must first have a great dream."
What does Pamela Smith happens with too much stress
Chemical surges that cause Back pain, arthritic pain, anxiety
What is #1 factor causing daytime fatigue?
Name some ENERGY VANDALS
sugar, fatty foods, caffiene
When we are experiencing emotional pain, what is our attention focused on?
What does "Reframe" mean?
To change perspective about what you think
Draw the self-talk diagram and label
What is the number one cause of stress and distress(Hans Selye)?
According to Steven Covey, Define TRUE NORTH PRINCIPLES
universal principles and natural laws ,absolutes, truths
What are the 2 main things people who "have a temper" are lacking?
Emotional Intelligence and Interpersonal skills
Anger is a "secondary" emotion, always caused by other emotions such as:
fear, embarrassment, frustration, being overcome, threat or loss
What do you need to do before you "let off steam" around someone you are NOT angry with?
choose right time and place and prepare others. Explain not blaming or mad but really need to get off chest.
What are some things that can help you lessen your depression?
Reframe, express emotions, eat right, forgive, play laugh and exercise, develop attitude of gratitude
If someone keeps repeating themselves, telling us the same thing, what is the probable reason and how can we stop that?
They may feel like they are not being heard. Let them know you understand and if you will comply do it when you say you will being doing it.
How we feel, the directions of our life, how we relate ect, is caused mostly by?
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