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Bus4 188 Page 3 study guide
Terms in this set (20)
An automobile company decides to improve the quality of its products and bring more variety into its entire product line. The company has decided to adopt __.
The difference between the value that an activity generates and the cost of the activity is called
porter defined the value as the __
The amount of money that a customer is willing to pay for a resource product, or service
The difference between the total value added and the total cost incurred is called the __ of value chain
Which of the following is a primary activity in the value chain?
Marketing and Sales
Which of the following value chain activities involves inducing buyers to purchase a product and providing a means for them to do so?
Marketing and sales
Which of the following value chain activities involve assisting used with handling of the products after sale, thus maintaining and enhancing the product's value?
___states that the value of a network is equal to the square of the number of users connected to it
The __ created by porters states that firms should create new, more efficient business processes that integrate the activities of all departments involved in a value chain.
Business Process Design
The cost of business process is the sum of the cost of the input and the ____
Cost of activities
Reduction in production cost results in ___.
Cost of Activities
Which of the following is going to change in the next 10 yrs?
__ are formally defined, standardized processes that involves day to day operation
__ are flexible, informal, and adaptive processes that normally involves strategic and less structured managerial decisions and activities
Lilian interviews ten applicants for the position of sales manager in her organization. Based on the applicants' qualification and experience, she selects the best candidate. Lilian belongs to the ________ workgroup.
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