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round cables obstruct air flow less inside the case
Why would you use a round PATA ribbon cable instead of traditional flat cable?
magnetic drives have larger capacity for the money than solid state drives
Which of the following is true about selecting a hard drive?
a PATA drive has master and slave settings
What should you keep in mind when installing hard drives?
boot Windows and use Disk Management to prepare the new drive.
If you are adding a hard drive to a system that already has a drive with Windows installed on it, which of the following is true?
A ____ boot allows you to install the new OS without disturbing the old one so you can boot to either OS.
What type of installation should you perform if you want to install a 64-bit version of Windows on a computer that already has a 32-bit OS installed?
Where should a user disable virus protection settings that might prevent the boot area of the hard drive from being altered?
For some brand-name computers, the hard drive contains a ____ partition that can be used to reinstall Windows.
The _____________ is used to change motherboard settings, finds a boot device, and contains instructions for running essential hardware before an OS is started
In a Windows ____ , each computer maintains a list of users and their rights on that particular computer.
A Windows domain is a type of ____ network, which is a network where resources are managed by a centralized computer.
Which of the following commands are used by the USMT software? (Choose all that apply.)
for most installations, install the device first, then the device driver
Which of the following is a basic principle that applies to both internal and external devices?
the Action Center is launched
What happens when a problem occurs while Windows 7 is installing a device?
FireWire devices are hot-swappable
Which of the following is true about the FireWire standard and devices?
the onboard video is not disabled in BIOS
Which of the following might be the cause of a black screen right after you install a new video card?
create and set an environment variable
What do you need to do for Device Manager to display nonpresent devices?
If a problem occurs while Windows 7 is installing a device, it automatically launches the ________________________.
To make sure the drive is healthy, you need to search for and repair file system errors using the Windows ____ utility
____ creates restore points at regular intervals and just before you install software or hardware.
Backup and Restore
Besides backing up user data or system files, you can also back up the entire volume on which Windows 7 is installed using __________.
If you enter a command and want to terminate its execution before it is finished, you can press ____ to do so.
Healthy (At Risk)
Which of the following status indicators apply only to dynamic disks?
Which of the following are file systems supported by Windows that you can choose for volumes and drives that don't hold the Windows installation.
Uninstall software you no longer use
Use drive compression
Which of the following are recommendations for freeing up disk space on a hard drive?
Network location setting
Which of the following Windows settings are critical for keeping the system protected from malware and hackers? (Choose all that apply.)
Which Task Manager tab lists system services and other processes associated with applications, together with how much CPU time and memory the process uses?
Which Task Manager tab allows you to show processes from all users to verify no applications are running under that user account?
Which Windows utility can be used to find out what processes are launched at startup?
Where can a user find out more information about a hardware or network failure that occurred on that particular PC?
Which Windows utility can be used to monitor the performance of the processor, memory, and hard drive and save the monitored data in logs for future use?
Microsoft Management Console
Which Windows utility can be used to build your own customized console windows?
Which tool should you consult to find information about a device or service that failed to start?
Which registry key stores information that determines which application is opened when the user double-clicks a file?
Which Windows utility gives information about problems and errors that happen over time?
Which Task Manager tab allows a user to see how much memory an application has allocated to it that is not available to other programs?
Which Windows utility is used to control the Windows and third-party services installed on a system?
What is responsible for maintaining an index of files and folders on a hard drive to speed up Windows searches?
To find out if programs and services are slowing down Windows startup, boot the system in ____ and watch to see if performance improves
Which of the following are tabs found in the Windows Task Manager dialog box?
Which of the following utilities can be accessed using the Computer Management window?
Which of the following types of events are logged by Windows and can be viewed using the Event Viewer?
can monitor in real time
can save data in logs
helps to identify bottlenecks
Which of the following is true about Performance Monitor?
If you get an error message about a missing DLL, the easiest way to solve this problem might be to reinstall the application.
Which Windows tool allows an administrator to decrypt a file that is not available because the user account that encrypted the file is no longer accessible?
What is another name for a blue screen error which occurs when processes running in kernel mode encounter a problem ad Windows must stop the system?
You can quickly identify a problem with memory or eliminate memory as the source of a problem by using the ____ tool.
Which Windows tool can be used to identify a driver that is causing a problem by putting stress on selected drivers, causing the problem driver to crash?
Which Windows tool monitors activity and alerts you if a running program appears to be malicious or damaging the system?
Which Windows utility can be used to view and modify partitions on hard drives and to format drives?
Which of the following is the last step in the six step troubleshooting method covered in this chapter?
What should be done before any changes are made to a system that is experiencing a problem?
Which of the following common blue screen errors means the hard drive is most likely corrupted?
Boot into Safe Mode
What should be tried whenever a system is caught in an endless cycle of restarts?
use the Run as administrator shortcut menu option
Which of the following can you do if you suspect an application requires more privileges than the currently logged-on account?
Which of the following utilities can be used to troubleshoot an improper shutdown?
Establish your Priorities
Become a Researcher
Make No Assumptions
Which of the following are useful rules to use when troubleshooting
Reproduce the problem
Decide if hardware is the problem
Research user manuals
Which of the following steps can help form a best guess theory?
If you can identify the approximate date the error started, you may be able to use _________________ to revert the system to a state before the problem occurred.
If you need to recover data off a system that won't boot, install the drive in a working system.
To move a hard drive to another computer for the purposes of accessing the data, you always need to first physically install it in a drive bay.
time and date settings lost
Which of the following is a likely symptom caused when the CMOS battery fails?
you must have an Administrator password before you can access the data on the drive
Which of the following is true about moving a hard drive from a non-working computer to a working computer for the purposes of accessing the data on the drive?
the power supply whines when you first turn on the system
Which of the following is an indication that an inadequate power supply is the source of an intermittent problem?
go into BIOS setup and find the CPU screen
If you suspect your system is overheating, how can you determine the CPU temperature?
remove the covers from empty expansion slots
Which of the following is NOT a solution to an overheating problem?
press F8 as Windows starts up
What should you do if the system continually reboots and you can't read the error message produced on a blue screen?
so you can see a full POST report
Why might you disable quick booting features in BIOS when you are troubleshooting a problem?
the CPU can overheat
What is a possible consequence of the thermal compound being improperly applied to the CPU?
BIOS has successfully completed POST
While troubleshooting a monitor or video problem, what can you conclude if you hear one beep during the boot and you see a blank screen
you have dead or stuck pixels
What is the likely problem if you see small white, black, or colored spots on your LCD screen?
The Telnet protocol encrypts transmitted data, which therefore cannot be read by others on the network.
When using static IP addressing, software automatically configures the network connection on each device.
Which type of IP address is configured by a server when a device first initiates a connection to the network?
Which command can be used to display TCP/IP configuration information and refresh the IP address?
Which protocol makes a connection, checks whether the data is received, and resends it if it is not?
What type of device can be used to block unwanted traffic initiated from the Internet and can also restrict Internet access from an internal network?
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