16. Business Process Modelling

From Wikipedia: http://en.wikipedia.org/wiki/Business_process_modeling
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Business process modelling
activity in systems engineering and software engineering of representing processes of an enterprise, so that current process may be analyzed and improved. Improvements suggested may or may not require IT
Business process modelling - acr
BPM - acr
Change management
structured approach to transitioning individuals, teams, and organizations from current state to desired future state. Aimed at empowering employees to accept and embrace changes in their current business environment
6 techniques to model business process
flow chart, functional flow block diagram, control flow diagram, Gantt chart, PERT diagram, and IDEF
IDEF
family of modeling languages in the field of systems and software engineering. Cover wide range of uses
Integration Definition - acr
IDEF - acr
control flow diagram
diagram to describe the control flow of a business process, process or program
control flow diagram - acr
CFD
Business Process Modeling Notation
graphical representation for specifying business processes in a business process modeling
Business Process Modeling Notation - acr
BPMN - acr
business process
collection of related, structured activities or tasks that produce a specific service or product (serve a particular goal) for a particular customer or customers
1995
date of first visually oriented tools for business process modeling and implementation presented
business model
framework for creating economic, social, and/or other forms of value
value chain
whole chain from start to finish of creating product or service
supply chain
only includes part of Value Chain that a particular company is involved in
management processes
processes that govern the operation of a system. eg "Corporate Governance" and "Strategic Management"
Operational processes
processes that constitute core business and create primary value stream. eg Purchasing, Manufacturing, Marketing, and Sales
core business
idealized construct intended to express a business's "main" or "essential" activity
supporting processes
processes which support core processes. eg Accounting, Recruitment, Technical support
business process model
model of one or more business processes which defines the ways in which operations are carried out to accomplish the intended objectives of an organization. Such a model remains an abstraction and depends on intended use of model
activity diagram
graphical representations of workflows of stepwise activities and actions with support for choice, iteration and concurrency. In UML, can be used to describe business and operational step-by-step workflows of components in a system. Shows overall flow of control
use case diagram
type of behavioral diagram created from analysis. Its purpose is to present a graphical overview of functionality provided by a system in terms of actors, their goals, and any dependencies between those use cases
'as is' model
Business model developed as defining current state of process
'to be' model
Business model developed to define what process should become
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