MAN3025 Exam 1

T or F:
managers do not spend all of their time managing
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Terms in this set (26)
T or F:
managers do not spend all of their time managing
T
Empowerment
process of asking an individual to think, behave, take action, and control work and decision making in an organization
T or F:
there are two major function that all successful managers perform
F
The principles of management are drawn from a number of academic fields, principally, the fields of:
leadership, management, and strategy
3 different types of planning used in the function of management
strategic, tactical, and operational
Effective controlling requires the existence of plans,
since planning provides the necessary performance standards or objectives.
3 key managerial skills
conceptual, human, and technical
To be successful, empowerment requires:
motivated skilled workers, and managers focused on employee development and power sharing.
Corporate Social Responsibility (CSR) involves:
a) actions designed to protect and improve society.
b) actions designed to protect and improve the corporation's own interests.
c) actions to improve the inactive relationship between the corporation and it's business environment.
4 functions of management
planning, organizing, leading, controlling
T or F: Only supervisors are affected by the principles of management.FT or F: Planning is a function of management that involves setting objectives and determining a course of action for achieving these objectives.TT or F: To be effective at leading, managers must first understand their employees' personalities, values, attitudes, and emotions.TT or F: Reducing waste and pollution is a key indicator of performance.TT or F: Leadership involves the use of power and authority, while management involves the use of non-coercive influence.FT or F: Global trends affect both the style and the substance of management.TT or F: As an economy moved from manufacturing to services, the need of engaging workers' minds and hearts became more important.TT or F: People who behave unethically have a character flaw.FWhat is clearly linked to gaining a competitive advantage?Managing human resourcesTaylorismsometimes referred t as the scientific approach to managementPeople in societies where uncertainty avoidance is high:want strict rules, laws and policiesThe changing demographics are most important to which major challenge?managing diversityPeople in high power distance societies expect:unequal power distributionUnethical behavior stems from:cultual differences, political differences, relativismCountries with low collectivism:Emphasize individual achievementT or F: Managing Diversity is a major challenge facing organizations today.T