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26 terms

Group Roles & Norms

STUDY
PLAY
Group norm
Standards of behaviour that are acceptable to the group
Specificed, explicit vs. non-specific, implicit
Team norm
Concern how team members will interact, communicate, conduct themselves
Express intentions
Provide context for discussing grievances
High performance team norms
Have fun
Quality reviews
No zingers
Clebrate success
No rank/all peers
Therapeutic norms
Self-disclosure
Self-reflection
Free interaction among members
Reinforce importance of group
Agents of choice & change
Atmosphere of safety and support
Three types of roles
Group task roles
Group building and group maintenance roles
Individual roles
Group taks roles
Defines problems
Seeks information
Gives information
Seeks opinions
Gives opinions
Tests feasibility
Defines problems
Group problem is defined, overall purpose is outlined
Seeks information
Requests factual information about group problem, methods of procedure, or clarification of suggestions
Gives information
Offers facts or general informaiton about a problem, methods, or clarifies a suggestion
Seeks opinion
Asks for opinion of others
Gives opinion
States beliefs or opinions
Tests feasibility
Questions reality, checks practicality of suggestions
Group building and maintenance roles
Coordinating
Mediating-harmonizing
Orienting-facilitating
Supporting-encouraging
Following
Coordinating
Recent statement is clarified and related to another statement to bring them together, build on them
Mediating-harmonizing
Interceding in disputes, attempt to reconcile them
Keep group running smoothly
Orienting-facilitating
Keeps group on tract, points out deviations
Help group process along
Supporting-encouraging
Express approval of another's suggestion
Praises others' ideas, warm & responsive
Following
Going along with movement of group
Accepting ideas of other
Seving as audience during discussions
Individual roles
Blocking
Out of field
Digressing
Seeking recognition
Blocking
Interfering with progress of group by arguing, resisting, disagreeing beyond reason
Coming back to "dead" issues
Out of field
Withdrawing from discussion, daydreaming, whispering to others
Digressing
Getting off subject, leading in some "personally oriented" direction
Seeking recognition
Attempting to call attention to one's self by boasting sympathy, loudness, agressiveness, unusal behaviour
Individual differences
Professional differences (knowledge based)
Learning style differences
Personality differences
Gender differences
Resolution of differences
Contact hypothesis
Understand self to understand others
Conflict resolution
Contact hypothesis
Understand ppls differences by spending time with eachother